Defence Bank savings account reviews

Defence Bank
Defence Bank's overall rating for savings accounts

(as rated by the Mozo community)

6.7 / 10

based on 58 reviews

Price

Features

Customer service

Convenience

Trust

Featured savings account from Defence Bank

Recent Defence Bank savings account reviews

Defence Bank

Defence Bank Max eSaver savings account review

Overall rating   8 / 10

Great service to Defence

A great bank for Defence members providing fast and easy banking. It is awesome to have a bank tailored to Defence members and it has easily accessible money overseas.

Full review

A great bank for Defence members providing fast and easy banking. It is awesome to have a bank tailored to Defence members and it has easily accessible money overseas.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Tony, New South Wales, reviewed about 3 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   10 / 10

Great rates and great service, with a smile.

Defence bank treats you like a family member. They know who you are and call you by your name , you are not a number to them. The staff are friendly and go out of their way to help you. Amazing bank and amazing people.

Full review

Defence bank treats you like a family member. They know who you are and call you by your name , you are not a number to them. The staff are friendly and go out of their way to help you. Amazing bank and amazing people.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lorraine, Queensland, reviewed over 3 years ago

Defence Bank

Defence Bank savings account review

Overall rating   10 / 10

Excellent

No additional comments at this time. Service of the "Defence Bank" is exceptional.

Full review

No additional comments at this time. Service of the "Defence Bank" is exceptional.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Pieter, Western Australia, reviewed over 3 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   5 / 10

Great customer service

Owing to the placement of the bank - time taken to complete transactions are always increased.

Full review

Owing to the placement of the bank - time taken to complete transactions are always increased.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   2 / 10

    Trust   5 / 10

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Peter, Queensland, reviewed over 3 years ago

Defence Bank

Defence Bank savings account review

Overall rating   9 / 10

Defence Bank

Defence credit union are always friendly and trustworthy. Interest could be a little better.

Full review

Defence credit union are always friendly and trustworthy. Interest could be a little better.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Liz, New South Wales, reviewed almost 4 years ago

Defence Bank

Defence Bank savings account review

Overall rating   9 / 10

Great customer service

Good interest rates, lovely staff, very helpful.

Full review

Good interest rates, lovely staff, very helpful.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lynette, Victoria, reviewed almost 4 years ago

Defence Bank

Defence Bank Max eSaver savings account review

Overall rating   10 / 10

a bank I highly recommend

Great bank to be part of

Full review

Great bank to be part of

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Vanessa, New South Wales, reviewed almost 4 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   10 / 10

Great

Great for ADF staff

Full review

Great for ADF staff

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Anthony, New South Wales, reviewed almost 4 years ago

Defence Bank

Defence Bank savings account review

Overall rating   8 / 10

Fantastic customer service

The staff are extremely helpful, more so as we are travelling and can't easily get to a branch. A simple phone call gets results, and the issue is solved. Would recommend Defence Bank at any time!

Full review

The staff are extremely helpful, more so as we are travelling and can't easily get to a branch. A simple phone call gets results, and the issue is solved. Would recommend Defence Bank at any time!

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Mike, New South Wales, reviewed about 4 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   9 / 10

Has all the features you want, no bells & whistles

I like that the bank is a not for profit organisation so it is running for the benefit of its members and not shareholders. They understand the military and assist in being flexible where possible.

Full review

I like that the bank is a not for profit organisation so it is running for the benefit of its members and not shareholders. They understand the military and assist in being flexible where possible.

    Price   9 / 10

    Features   2 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Carolyn, New South Wales, reviewed about 4 years ago

Defence Bank

Defence Bank Max eSaver savings account review

Overall rating   8 / 10

Fantastic service.

Defence Bank is primarily for defence members but is also available for "civilians". Most branches are on defence establishments, but the staff are always more than happy to help you.

Full review

Defence Bank is primarily for defence members but is also available for "civilians". Most branches are on defence establishments, but the staff are always more than happy to help you.

    Price   6 / 10

    Features   4 / 10

    Customer service   9 / 10

    Convenience   3 / 10

    Trust   10 / 10

Less

Nathan, Victoria, reviewed over 4 years ago

Defence Bank

Defence Bank savings account review

Overall rating   6 / 10

Disappointing fees

Tend to not be as competitive in many areas, one of the few banks that charge a fee for entering an incorrect pin number (ATM $0.50, EFTPOS $1.50). Although in fees schedule and meeting required disclosure, many people don't know its there, just...

Full review

Tend to not be as competitive in many areas, one of the few banks that charge a fee for entering an incorrect pin number (ATM $0.50, EFTPOS $1.50). Although in fees schedule and meeting required disclosure, many people don't know its there, just appears as a decline fee on the statement.

    Price   6 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Col, South Australia, reviewed almost 5 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   8 / 10

Competitive, supportive and convenient

I have been very satisfied with my banking at Defence Bank and have found them to be competitive, helpful and convenient. They understand Defence and work with their members to reach a common goal.

Full review

I have been very satisfied with my banking at Defence Bank and have found them to be competitive, helpful and convenient. They understand Defence and work with their members to reach a common goal.

    Price   9 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Ellen, New South Wales, reviewed over 5 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   2 / 10

Uncompetitive with poor interest rates

The interest rates on the savings account is very low compared to other banks. The Internet banking site is complex and difficult to use. The customer service is not the best and simple activities may take longer to process than at other...

Full review

The interest rates on the savings account is very low compared to other banks. The Internet banking site is complex and difficult to use. The customer service is not the best and simple activities may take longer to process than at other banks. Good for defence members as it is situated on base and has some useful products just for defence members such as barracks insurance.

    Price   4 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   10 / 10

Less

Rachael , New South Wales, reviewed over 5 years ago

Defence Bank

Defence Bank iSaver savings account review

Overall rating   10 / 10

Excellent customer service and great intiatives

Defence Bank at RAAF Base Pearce has staff who are very conciuous of providing the best service possible to their customers. They even have the intitiative to offer improvements to existing bank accounts as well as offering best options for...

Full review

Defence Bank at RAAF Base Pearce has staff who are very conciuous of providing the best service possible to their customers. They even have the intitiative to offer improvements to existing bank accounts as well as offering best options for overseas travel. Their demeanour is friendly and very courteous. Additionally their help line in Melbourne is just as courteous when having to use that service too.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Paul, Western Australia, reviewed over 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Savings account comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2019

    AMP Saver Account

    AMP Saver Account

    • Competitive interest rates, calculated daily and paid monthly
    • A bonus interest rate of 0.45% per annum for the first four months
    • No Monthly fees

    special rate*

    2.55% p.a. (for $0 to $5,000,000)

    bonus rate for 4 months

    standard interest rate

    2.10% p.a.(for $0 to $5,000,000)

    account fee per month

    $0.00

    Go to site

    More info

    • Competitive interest rates, calculated daily and paid monthly
    • A bonus interest rate of 0.45% per annum for the first four months
    • No Monthly fees
    • Special rate conditions: Bonus rate for the first 4 months from account opening
    • Access: Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    7.3

    Based on 72 AMP savings account reviews

    Need more information?
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  • Bank of Queensland Fast Track Saver Account

    Bank of Queensland Fast Track Saver Account

    special rate*

    3.00% p.a. (for $0 to $250,000)

    Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account.

    standard interest rate

    0.50% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • Special rate conditions: Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account.
    • Access: BPay, Branch access, Phone banking, Internet banking
    • Minimum balance: $1.00
    • Other restrictions:
    Overall rating

    7.8

    Based on 1040 Bank of Queensland savings account reviews

    Need more information?
    Go to site

    More info

  • CUA eSaver Extra

    CUA eSaver Extra

    • Earn a generous maximum interest rate of up to 2.90%
    • No monthly account or online transfer fees
    • Free online and mobile banking transactions

    special rate*

    2.90% p.a. (for $0 to $750,000)

    Minimum deposit of $250 and no withdrawals in the month

    standard interest rate

    0.50% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • Earn a generous maximum interest rate of up to 2.90%
    • No monthly account or online transfer fees
    • Free online and mobile banking transactions
    • Special rate conditions: Minimum deposit of $250 and no withdrawals in the month
    • Access: BPay, Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    8.2

    Based on 603 CUA savings account reviews

    Need more information?
    Go to site

    More info

  • HSBC Serious Saver

    HSBC Serious Saver

    • No monthly fees
    • No minimum deposit
    • Apply online in under 10 minutes

    special rate*

    3.10% p.a. (for $0 to $1,000,000)

    No withdrawals in the month. Bonus rate for first 4 months, reverting to 1.20% bonus rate after

    standard interest rate

    0% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • No monthly fees
    • No minimum deposit
    • Apply online in under 10 minutes
    • Special rate conditions: No withdrawals in the month. Bonus rate for first 4 months, reverting to 1.20% bonus rate after
    • Access: Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    7.5

    Based on 320 HSBC savings account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    Bank of Queensland Fast Track Starter Account (14 to 24 years)

    Bank of Queensland Fast Track Starter Account (14 to 24 years)

    special rate*

    4.00% p.a. (for $0 to $10,000)

    Ongoing bonus rate applied if in the previous month $200 or more is credited to the linked Day2Day Plus account.

    standard interest rate

    0.50% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • Special rate conditions: Ongoing bonus rate applied if in the previous month $200 or more is credited to the linked Day2Day Plus account.
    • Access: BPay, Branch access, Phone banking, Internet banking
    • Minimum balance: $1.00
    • Other restrictions:
    Overall rating

    7.8

    Based on 1040 Bank of Queensland savings account reviews

    Need more information?
    Go to site

    More info

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