Has the lowest interest rates available in the industry. Customer service response is based on client rank and use. On retiring from the Defence Force service and interaction falls dramatically. Focus is on current serving members.
Defence bank treats you like a family member. They know who you are and call you by your name , you are not a number to them. The staff are friendly and go out of their way to help you. Amazing bank and amazing people.
Tend to not be as competitive in many areas, one of the few banks that charge a fee for entering an incorrect pin number (ATM $0.50, EFTPOS $1.50). Although in fees schedule and meeting required disclosure, many people don't know its there, just appears as a decline fee on the statement.
The interest rates on the savings account is very low compared to other banks. The Internet banking site is complex and difficult to use. The customer service is not the best and simple activities may take longer to process than at other banks. Good for defence members as it is situated on base and has some useful products just for defence members such as barracks insurance.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Savings account comparisons on Mozo - rates updated daily
1.55% p.a.(for $0 to $500,000)
standard interest rate
0.35% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate for the first 4 months from account opening
Ongoing bonus rate if you make at least four tap & go™ payments per month with your Everyday Transaction Account debit card. Purchases must be processed in calendar month to be eligible for bonus interest.
Bonus rate for the first 3 months from account opening. The bonus rate offer is only available to new ANZ Online Saver customers who have not held an ANZ Online Saver account during the last 6 months, and apply online.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account. (This second requirement has been paused until 31 August 2020).
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.