I do all banking, bill paying, etc. online. All work for me perfectly. However, on the odd occasion that I have needed to attend branch, have had to go into the city. Not many branches but have to say it hasn’t affected my experience greatly.
I've been with G&C Mutual Bank for 49 years and they have given me excellent service with home loans, personal loans and the management of my money. I have had my salary deposited with them since that option became available. I would definitely recommend them as a banking institution.
Great bank to do business with. Staff easy to understand and deal with and supportive of my needs. Online facilities simple and easy to follw
Online banking system needs an overhaul, no dedicated smartphone app, no 24-hour call centre but they had good home loan rates.
The staff at the Wagga branch have always been, approachable, sympathetic and friendly. My dislike is that I do not have a branch in Nowra where I now live.
My nearest service contact is at least 450klm away from me, and every thing is contacted by EMail or phone and they do every thing for me and so efficiently even warnings as to maybe a scam before sending payments so they are like a family member to me and I have every thing with them for 20 years now
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