G&C Mutual Bank reviews

I've been with G&C Mutual Bank for 49 years and they have given me excellent service with home loans, personal loans and the management of my money. I have had my salary deposited with them since that option became available. I would definitely recommend them as a banking institution.

Price   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Friendly local staff

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great bank to do business with. Staff easy to understand and deal with and supportive of my needs. Online facilities simple and easy to follw

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Online banking system needs an overhaul, no dedicated smartphone app, no 24-hour call centre but they had good home loan rates.

Price   4 / 10

Features   1 / 10

Customer service   3 / 10

Convenience   0 / 10

Trust   2 / 10

Less

I have been with them for 15 years and I trust them.

Price   5 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

Less

The staff at the Wagga branch have always been, approachable, sympathetic and friendly. My dislike is that I do not have a branch in Nowra where I now live.

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

Less

My nearest service contact is at least 450klm away from me, and every thing is contacted by EMail or phone and they do every thing for me and so efficiently even warnings as to maybe a scam before sending payments so they are like a family member to me and I have every thing with them for 20 years now

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I joined this Credit Union 27/5/1993. We do not have a branch anywhere near Armidale, yet every request can be carried out without any hassles what so ever, by phone or Email. Also was involved with scammers over seas and they informed me of the scammers' intentions, and so saved me lots of money. Cannot speak highly enough of the staff and the Credit Union.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less