GIO car insurance reviews

Best vehicle coverage I have ever had. Replacement of vehicle for 5 years, windscreen damage without excess, hire car for as long as required to fixed damaged car and all at good price. No other company was willing to give me this great deal.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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GIO provides an excellence service and value for money relative to the rest of the insurers

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   8 / 10

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They do the job

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   5 / 10

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I have the platinum coverage with lifetime new for old which is an excellent feature that no one else offers

Value for money   7 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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I have had great service with policy admin and also with claims, processes and repairs.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have currently been with GIO for about 3 years. I find the staff very friendly and helpful. I also find that their comprehensive prices are very competitive.

Value for money   7 / 10

Policy coverage   5 / 10

Customer service   8 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with bio for over 40 years. I would not stay if they were bad

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   8 / 10

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They have life time replacement policy

Value for money   7 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   5 / 10

Trust   7 / 10

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GIO – Low Ball – Taking advantage because they can. My son's car was damaged by a GIO client. There was a police report lodged and the GIO client accepted full responsibility. The damage quoted was $3471. There was no issue with the quote and it was supplied from a professional repairer. GIO / Suncorp low balled my son and offered $1700. They then changed that to $2200 then to $2550 - only after GIO / Suncorp were continually challenged on their 'Offers' and 'Research'. However it was still low balling and my son was still $921 out of pocket plus other expenses that totalled another $800. GIO refused to pay for total of the damage that their client caused and that was quoted on by the professional repairer. GIO only paid for $2550 instead of the $3471 A TOTAL loss to my son of $921- GIO should be ashamed.

Value for money   0 / 10

Policy coverage   0 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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I'm a 20 year old with my own car and GIO made everything really easy for me getting started and talking me through it all. Highly recommend.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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GIO has been insuring my cars and property for the last 10 years, they are friendly and helpful and when I needed to lodge claims they were always very helpful.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Fantastic service have never had a problem in the time we have been with them. I had one accident and they were very helpful and fast

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Not always helpful and hard to contact.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   3 / 10

Trust   5 / 10

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Always listed

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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As above

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

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Claims, queries have been dealt with promptly.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

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I like my insurer because they have good rates for adding learner and P Plate drivers to your policy.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very reasonable costs and great service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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After searching car insurance policies for my new car, GIO came through with full comp for a fraction of the cost of other providers, I haven't used GIO since I insured my first car 20 years ago and don't know why I stopped using them, great price, great service. Well Done!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   5 / 10

Trust   8 / 10

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Easy to claim, price could always be better, great insured value, hire car, great repairers...discounts for multiple policies, and low 'requirement's'...i.e I'm covered without restrictions. Oh, and policy has just been renewed.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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GIO always have the best prices available! Their service was outstanding when I and they are very trustful with our regos.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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GIO car insurance is so far one of the best I have had. Good value for money, their coverage is good and customer service is exceptional.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   9 / 10

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My whole family is insured with GIO... I've unfortunately had an accident & at fault, which was quite a stressful situation, but a quick call to customer service & the claim was dealt with in no time. Value for money, friendly & helpful customer service, have & would again recommend GIO to family/friends.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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It's a good service but expensive.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   6 / 10

Trust   5 / 10

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Been with them for years.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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