I have been with GIO for many years and have filed several claims which were all dealt with promptly. In fact for my last claim, my car had several issues and all the repairs were sorted to my satisfaction.
Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.
The claim process is quick and we get the smash repair of our choice, while staying at a rating one driver. Plus we get a free Windscreen each year.
Extended wait time on telephone call to discuss anything. Online is the only way to get the answers I need
GIO premiums have become very expensive and I do not think I will continue to keep my insurance with them. However, when they were affordable, I found that they handled my claim with ease - good hire car option.
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