GIO car insurance reviews

GIO
GIO's overall rating for car insurance

(as rated by the Mozo community)

8.1

based on 299 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from GIO

Recent GIO car insurance reviews

GIO

GIO car insurance review

Overall rating   10 / 10

Great Company, great staff with no hassles.

Best vehicle coverage I have ever had. Replacement of vehicle for 5 years, windscreen damage without excess, hire car for as long as required to fixed damaged car and all at good price. No other company was willing to give me this great deal.
Full review

Best vehicle coverage I have ever had. Replacement of vehicle for 5 years, windscreen damage without excess, hire car for as long as required to fixed damaged car and all at good price. No other company was willing to give me this great deal.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Stan (NSW), reviewed 5 days ago

GIO

GIO car insurance review

Overall rating   8 / 10

Excellent all rounder

GIO provides an excellence service and value for money relative to the rest of the insurers
Full review

GIO provides an excellence service and value for money relative to the rest of the insurers

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Sivouth.nou (NSW), reviewed about 1 month ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Easy

They do the job
Full review

They do the job

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Petra (ACT), reviewed 2 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Lifetime new for old is an excellent feature

I have the platinum coverage with lifetime new for old which is an excellent feature that no one else offers
Full review

I have the platinum coverage with lifetime new for old which is an excellent feature that no one else offers

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Tamara (VIC), reviewed 2 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great value for money, reliable and helpful

I have had great service with policy admin and also with claims, processes and repairs.
Full review

I have had great service with policy admin and also with claims, processes and repairs.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tracy (NSW), reviewed 2 months ago

GIO

GIO car insurance review

Overall rating   8 / 10

Great customer service and fairly priced

I have currently been with GIO for about 3 years. I find the staff very friendly and helpful. I also find that their comprehensive prices are very competitive.
Full review

I have currently been with GIO for about 3 years. I find the staff very friendly and helpful. I also find that their comprehensive prices are very competitive.

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Adam (NSW), reviewed 4 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Someone you can trust

I have been with bio for over 40 years. I would not stay if they were bad
Full review

I have been with bio for over 40 years. I would not stay if they were bad

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jeff (NSW), reviewed 4 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great policy - could be better premiums

They have life time replacement policy
Full review

They have life time replacement policy

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Sandor (NSW), reviewed 4 months ago

GIO

GIO car insurance review

Overall rating   0 / 10

GIO – Low Ball – Taking advantage because they can

GIO – Low Ball – Taking advantage because they can. My son's car was damaged by a GIO client. There was a police report lodged and the GIO client accepted full responsibility. The damage quoted was $3471. There was no issue with the quote and...
Full review

GIO – Low Ball – Taking advantage because they can. My son's car was damaged by a GIO client. There was a police report lodged and the GIO client accepted full responsibility. The damage quoted was $3471. There was no issue with the quote and it was supplied from a professional repairer. GIO / Suncorp low balled my son and offered $1700. They then changed that to $2200 then to $2550 - only after GIO / Suncorp were continually challenged on their 'Offers' and 'Research'. However it was still low balling and my son was still $921 out of pocket plus other expenses that totalled another $800. GIO refused to pay for total of the damage that their client caused and that was quoted on by the professional repairer. GIO only paid for $2550 instead of the $3471 A TOTAL loss to my son of $921- GIO should be ashamed.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Drwbstr (WA), reviewed 4 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and good prices.

I'm a 20 year old with my own car and GIO made everything really easy for me getting started and talking me through it all. Highly recommend.
Full review

I'm a 20 year old with my own car and GIO made everything really easy for me getting started and talking me through it all. Highly recommend.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Charles (NSW), reviewed 4 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Easy, friendly & helpful

GIO has been insuring my cars and property for the last 10 years, they are friendly and helpful and when I needed to lodge claims they were always very helpful.
Full review

GIO has been insuring my cars and property for the last 10 years, they are friendly and helpful and when I needed to lodge claims they were always very helpful.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Esma (WA), reviewed 4 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Amazing

Fantastic service have never had a problem in the time we have been with them. I had one accident and they were very helpful and fast
Full review

Fantastic service have never had a problem in the time we have been with them. I had one accident and they were very helpful and fast

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Christine (VIC), reviewed 5 months ago

GIO

GIO car insurance review

Overall rating   5 / 10

Long established firm.

Not always helpful and hard to contact.
Full review

Not always helpful and hard to contact.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   3 / 10

    Trust   5 / 10

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Bernadette (NSW), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

Always listed
Full review

Always listed

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sharyn (ACT), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Average

As above
Full review

As above

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Angela (WA), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Prompt and professional service.

Claims, queries have been dealt with promptly.
Full review

Claims, queries have been dealt with promptly.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Nick (WA), reviewed 5 months ago

GIO

GIO car insurance review

Overall rating   8 / 10

Very helpful with great rates.

I like my insurer because they have good rates for adding learner and P Plate drivers to your policy.
Full review

I like my insurer because they have good rates for adding learner and P Plate drivers to your policy.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mark (VIC), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome insurance company.

Very reasonable costs and great service.
Full review

Very reasonable costs and great service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Greg (VIC), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Gio, get insurance and save.

After searching car insurance policies for my new car, GIO came through with full comp for a fraction of the cost of other providers, I haven't used GIO since I insured my first car 20 years ago and don't know why I stopped using them, great...
Full review

After searching car insurance policies for my new car, GIO came through with full comp for a fraction of the cost of other providers, I haven't used GIO since I insured my first car 20 years ago and don't know why I stopped using them, great price, great service. Well Done!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Sally (VIC), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Does the job.

Easy to claim, price could always be better, great insured value, hire car, great repairers...discounts for multiple policies, and low 'requirement's'...i.e I'm covered without restrictions. Oh, and policy has just been renewed.
Full review

Easy to claim, price could always be better, great insured value, hire car, great repairers...discounts for multiple policies, and low 'requirement's'...i.e I'm covered without restrictions. Oh, and policy has just been renewed.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Debra (NSW), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome customer service

GIO always have the best prices available! Their service was outstanding when I and they are very trustful with our regos.
Full review

GIO always have the best prices available! Their service was outstanding when I and they are very trustful with our regos.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Steve (NSW), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Exceptional Customer Service

GIO car insurance is so far one of the best I have had. Good value for money, their coverage is good and customer service is exceptional.
Full review

GIO car insurance is so far one of the best I have had. Good value for money, their coverage is good and customer service is exceptional.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Alessandra (NSW), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Nothing compares. Great Insurance Over all!!

My whole family is insured with GIO... I've unfortunately had an accident & at fault, which was quite a stressful situation, but a quick call to customer service & the claim was dealt with in no time. Value for money, friendly & helpful customer...
Full review

My whole family is insured with GIO... I've unfortunately had an accident & at fault, which was quite a stressful situation, but a quick call to customer service & the claim was dealt with in no time. Value for money, friendly & helpful customer service, have & would again recommend GIO to family/friends.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Donna (VIC), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Too expensive.

It's a good service but expensive.
Full review

It's a good service but expensive.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Hoang (NSW), reviewed 5 months ago

GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent

Been with them for years.
Full review

Been with them for years.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mike (NSW), reviewed 5 months ago

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