GIO car insurance reviews

GIO
GIO's overall rating for car insurance

(as rated by the Mozo community)

8.1 / 10

based on 299 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent GIO car insurance reviews

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   8 / 10

Good

I would recommend GIO car insurance to my friends and family.

Full review

I would recommend GIO car insurance to my friends and family.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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David (NSW), reviewed 5 days ago

GIO

GIO car insurance review

Overall rating   8 / 10

GIO are excellent

Great insurance company

Full review

Great insurance company

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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John (VIC), reviewed 10 days ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   7 / 10

Good customer service

Competitive premiums

Full review

Competitive premiums

    Value for money   2 / 10

    Policy coverage   4 / 10

    Customer service   5 / 10

    Claims handling   10 / 10

    Trust   7 / 10

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Wilhelm (NSW), reviewed 17 days ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   8 / 10

Great everything

Trustworthy. Reliable. Great customer service. Easy to understand.

Full review

Trustworthy. Reliable. Great customer service. Easy to understand.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Adaleigh (NSW), reviewed about 1 month ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   1 / 10

Online is the only way to get the answers I need

Extended wait time on telephone call to discuss anything. Online is the only way to get the answers I need

Full review

Extended wait time on telephone call to discuss anything. Online is the only way to get the answers I need

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   1 / 10

    Claims handling   0 / 10

    Trust   1 / 10

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Marianne (NSW), reviewed 2 months ago

GIO

GIO car insurance review

Overall rating   8 / 10

Great customer service and claims processing

I've been with GIO for five years, and we've had to make some pretty complicated claims during that time. The staff have always been very helpful and friendly.

Full review

I've been with GIO for five years, and we've had to make some pretty complicated claims during that time. The staff have always been very helpful and friendly.

    Value for money   7 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kath (NSW), reviewed 3 months ago

GIO

GIO car insurance review

Overall rating   7 / 10

Expensive but good service

GIO premiums have become very expensive and I do not think I will continue to keep my insurance with them. However, when they were affordable, I found that they handled my claim with ease - good hire car option.

Full review

GIO premiums have become very expensive and I do not think I will continue to keep my insurance with them. However, when they were affordable, I found that they handled my claim with ease - good hire car option.

    Value for money   1 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Chloe (VIC), reviewed 7 months ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums, terrific customer service

I have been insured with GIO for over 40 years and never had any problems when making claims. They are competitive, friendly and make fast claims with guaranteed repairs.

Full review

I have been insured with GIO for over 40 years and never had any problems when making claims. They are competitive, friendly and make fast claims with guaranteed repairs.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Garry (NSW), reviewed 8 months ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   7 / 10

Competitive premiums

Competitive premiums and cover is similar to other car insurance companies. Although, most companies won't cover the front windscreen without an additional cost.

Full review

Competitive premiums and cover is similar to other car insurance companies. Although, most companies won't cover the front windscreen without an additional cost.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kerralie (ACT), reviewed 8 months ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Family friendly

I've been with them for over 20 years and have never had a problem.

Full review

I've been with them for over 20 years and have never had a problem.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Lisa (NSW), reviewed 8 months ago

GIO

GIO car insurance review

Overall rating   10 / 10

Great policy

GIO have a great policy when it comes to insurance. I trust my car to be in great hands if an accident happens.

Full review

GIO have a great policy when it comes to insurance. I trust my car to be in great hands if an accident happens.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Crystal (NSW), reviewed 11 months ago

GIO

GIO car insurance review

Overall rating   10 / 10

Competitive premiums and brilliant service

As for claims handling, I don't really know as I've never made a claim. However dealing with GIO about all other matters have been fantastic, easy and stress free. I am very happy with my choice of car insurer.

Full review

As for claims handling, I don't really know as I've never made a claim. However dealing with GIO about all other matters have been fantastic, easy and stress free. I am very happy with my choice of car insurer.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Chris (NSW), reviewed about 1 year ago

GIO

GIO car insurance review

Overall rating   8 / 10

Excellent all rounder

GIO provides an excellence service and value for money relative to the rest of the insurers

Full review

GIO provides an excellence service and value for money relative to the rest of the insurers

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Sivouth.nou (NSW), reviewed almost 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   6 / 10

Easy

They do the job

Full review

They do the job

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Petra (ACT), reviewed almost 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   8 / 10

Lifetime new for old is an excellent feature

I have the platinum coverage with lifetime new for old which is an excellent feature that no one else offers

Full review

I have the platinum coverage with lifetime new for old which is an excellent feature that no one else offers

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Tamara (VIC), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Great value for money, reliable and helpful

I have had great service with policy admin and also with claims, processes and repairs.

Full review

I have had great service with policy admin and also with claims, processes and repairs.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tracy (NSW), reviewed about 2 years ago

GIO

GIO car insurance review

Overall rating   8 / 10

Great customer service and fairly priced

I have currently been with GIO for about 3 years. I find the staff very friendly and helpful. I also find that their comprehensive prices are very competitive.

Full review

I have currently been with GIO for about 3 years. I find the staff very friendly and helpful. I also find that their comprehensive prices are very competitive.

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Adam (NSW), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   8 / 10

Someone you can trust

I have been with bio for over 40 years. I would not stay if they were bad

Full review

I have been with bio for over 40 years. I would not stay if they were bad

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jeff (NSW), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   8 / 10

Great policy - could be better premiums

They have life time replacement policy

Full review

They have life time replacement policy

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Sandor (NSW), reviewed about 2 years ago

GIO

GIO car insurance review

Overall rating   0 / 10

GIO – Low Ball – Taking advantage because they can

GIO – Low Ball – Taking advantage because they can. My son's car was damaged by a GIO client. There was a police report lodged and the GIO client accepted full responsibility. The damage quoted was $3471. There was no issue with the quote and...

Full review

GIO – Low Ball – Taking advantage because they can. My son's car was damaged by a GIO client. There was a police report lodged and the GIO client accepted full responsibility. The damage quoted was $3471. There was no issue with the quote and it was supplied from a professional repairer. GIO / Suncorp low balled my son and offered $1700. They then changed that to $2200 then to $2550 - only after GIO / Suncorp were continually challenged on their 'Offers' and 'Research'. However it was still low balling and my son was still $921 out of pocket plus other expenses that totalled another $800. GIO refused to pay for total of the damage that their client caused and that was quoted on by the professional repairer. GIO only paid for $2550 instead of the $3471 A TOTAL loss to my son of $921- GIO should be ashamed.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Drwbstr (WA), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and good prices.

I'm a 20 year old with my own car and GIO made everything really easy for me getting started and talking me through it all. Highly recommend.

Full review

I'm a 20 year old with my own car and GIO made everything really easy for me getting started and talking me through it all. Highly recommend.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Charles (NSW), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Easy, friendly & helpful

GIO has been insuring my cars and property for the last 10 years, they are friendly and helpful and when I needed to lodge claims they were always very helpful.

Full review

GIO has been insuring my cars and property for the last 10 years, they are friendly and helpful and when I needed to lodge claims they were always very helpful.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Esma (WA), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Amazing

Fantastic service have never had a problem in the time we have been with them. I had one accident and they were very helpful and fast

Full review

Fantastic service have never had a problem in the time we have been with them. I had one accident and they were very helpful and fast

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Christine (VIC), reviewed about 2 years ago

GIO

GIO car insurance review

Overall rating   5 / 10

Long established firm.

Not always helpful and hard to contact.

Full review

Not always helpful and hard to contact.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   3 / 10

    Trust   5 / 10

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Bernadette (NSW), reviewed about 2 years ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Great

Always listed

Full review

Always listed

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sharyn (ACT), reviewed about 2 years ago

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