Greater Bank home loan reviews

Great bank!!!

Price   10 / 10

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I've been with Greater Bank for years and I cannot fault them. They are easy to talk to and help with even the smallest or biggest problem.

Price   10 / 10

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I'm very happy with Greater Bank's business. They are very approachable and have been helpful for us.

Price   10 / 10

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The greater have lower fees and I just find them to be a really suitable bank.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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My favourite feature of Greater Building Society is its staff. They greet me by name and treat me with respect and I get good old fashion service. I do a lot of my business by Internet and really like their website.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Greater offers a good interest rate. There are limited numbers of branches compared to the big 4 banks, however staff are extremely helpful and remember me each time I come in. They seem genuinely interested in helping me select good products and provide all the information I require to make suitable choices.

Price   8 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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Pros - Flexible with my home loan payments in my times of need. Very understanding and friendly. Workers present well and are very courteous. Cons- Like all banks they are closed on Sunday.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have just completed/paid out my housing loan. Have had excellent service from The Greater.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great friendly bank

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Great to deal with

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Absolutely outstanding customer service. Managers through to counter staff. The manager will come to me, ring me when it suits me. They have taken care of us many time and have helped my children set up new accounts and guided them on the best possible options.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Great service. Transparency from staff. Competitive rates. Easy to contact.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Good friendly service, just like the old days.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Best bank manager with the best advice - lifetime quality service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Convenient, friendly helpful staff.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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The Greater has been easy to deal with, the staff are always helpful.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   5 / 10

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The Greater offers a tailored home loan just for you. I love our redraw facility and the low interest rates. Customer service is gold!!!

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Consistently find staff professional and friendly. Products overall competitive with the big 4 banks.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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The Greater has a very personal service and very helpful.

Price   6 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are very helpful, friendly and courteous, on the ball when it comes to a breach of security of my account. Best bank I've ever dealt with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Not happy.

Price   6 / 10

Features   0 / 10

Customer service   1 / 10

Convenience   6 / 10

Trust   3 / 10

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customer for over 10years and no consideration was given to make allowances for a long term customer where circumstances have changed. A penalty charge for paying over my normal rate was more important than keeping a loyal customer. They are no different than any other money hungry organisation

Price   5 / 10

Features   3 / 10

Customer service   1 / 10

Convenience   7 / 10

Trust   1 / 10

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Friendly and professional staff who are always eager to assist. Always treated as an individual, greeted by name and with a smile. Staff go out of their way to explain products and procedures, ensuring that any questions are adequately answered. Telephone and internet service is of a very high standard as well. I couldn't rate them highly enough.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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they make it easy and are always very polite

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have banked with the Greater for a long time because they take the time to make you feel valued.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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