Easy to deal with. They do all the foot work for you.
I switched to Greater Bank as they had a low interest rate compared to other banks.
The bank has a lot of branches so you are able to access staff quite easy. They have not passed on all the interest rate drops on their home loan products so that is really disappointing.
The greater have lower fees and I just find them to be a really suitable bank.
My favourite feature of Greater Building Society is its staff. They greet me by name and treat me with respect and I get good old fashion service. I do a lot of my business by Internet and really like their website.
Greater offers a good interest rate. There are limited numbers of branches compared to the big 4 banks, however staff are extremely helpful and remember me each time I come in. They seem genuinely interested in helping me select good products and provide all the information I require to make suitable choices.
Pros - Flexible with my home loan payments in my times of need. Very understanding and friendly. Workers present well and are very courteous. Cons- Like all banks they are closed on Sunday.
Absolutely outstanding customer service. Managers through to counter staff. The manager will come to me, ring me when it suits me. They have taken care of us many time and have helped my children set up new accounts and guided them on the best possible options.
Great friendly bank
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