I wanted to buy a property in a regional area. I was informed they service the area but at a reduced amount. The reduced amount serviced met my needs and I was told to make an official application. The loan was declined as they do not service the area the property is in. Extremely poor customer service. I would not recommend this company. They wasted two weeks and the decline is now on my credit rating. Would any reasonable person apply for a loan if the lender doesn't service that area? Protect your credit rating and save yourself the time. Steer clear of homeloans.com.au
Awful company. Zero customer service with extremely unhelpful staff who make you feel like you are hassling them. They told me the best rate I could get was the 5.25% I was currently on. When I asked to discharge the loan, they demanded a $500 discharge fee. Terrible. Avoid at all costs.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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