Very unhelpful staff and terrible customer service. You may think they offer a good deal, but when it comes to claiming they impose huge hidden charges. We had someone hit our parked car. Took their details, did everything right. No excess applied because the other driver was at fault but when it came to getting our settlement they told us about a $700 charge because we paid the insurance monthly. We were told even though the car was written off we have to pay for the insurance for it for entire year! Not to mention that the other driver was at fault so all Huddle had to do is pass someone else’s money onto us. Absolutely disgusting to deal with.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
