Very unhelpful staff and terrible customer service. You may think they offer a good deal, but when it comes to claiming they impose huge hidden charges. We had someone hit our parked car. Took their details, did everything right. No excess applied because the other driver was at fault but when it came to getting our settlement they told us about a $700 charge because we paid the insurance monthly. We were told even though the car was written off we have to pay for the insurance for it for entire year! Not to mention that the other driver was at fault so all Huddle had to do is pass someone else’s money onto us. Absolutely disgusting to deal with.
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