IMB Bank car loan reviews

IMB Bank
IMB Bank's overall rating for car loans

(as rated by the Mozo community)

6.2 / 10

based on 9 reviews

Price

Features

Customer service

Convenience

Trust

Featured car loan from IMB Bank

Recent IMB Bank car loan reviews

IMB Bank

IMB Bank Car Loan (up to 2 years old, Fixed, Secured) car loan review

Overall rating   0 / 10

Poor on-line customer service

Since I started this loan application process on the 6th, we have gotten nowhere despite us providing significant information, far more than I have ever had to provide when applying for loans from other banking institutions. The final straw was...

Full review

Since I started this loan application process on the 6th, we have gotten nowhere despite us providing significant information, far more than I have ever had to provide when applying for loans from other banking institutions. The final straw was the request for group certificates - something I have never provided to finance providers in my 40 years of banking. To date I purchased a scanner to provide on-line documents but that proved inadequate (resolution requirements not stated). I then had to resort to the local library to do expensive faxing. All considered I have done more than enough to apply for this small loan.

    Price   4 / 10

    Features   4 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   1 / 10

Less

G, New South Wales, reviewed about 3 years ago

IMB Bank

IMB Bank Car Loan (up to 2 years old, Fixed, Secured) car loan review

Overall rating   0 / 10

Warning! Do not use IMB!

Possibly the worst customer service I've experienced! Do NOT recommend getting a personal loan with IMB. The hoops you have to jump through is ridiculous. We applied for a small car loan. My husband and I have a combined income of over...

Full review

Possibly the worst customer service I've experienced! Do NOT recommend getting a personal loan with IMB. The hoops you have to jump through is ridiculous. We applied for a small car loan. My husband and I have a combined income of over $170,000+ with a good credit history and yet it has been such an ordeal to get this loan. Steer well clear of them and use a more reputable provider.

    Price   5 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Rebekah, Victoria, reviewed about 3 years ago

IMB Bank

IMB Bank Car Loan (up to 2 years old, Fixed, Secured) car loan review

Overall rating   9 / 10

Excellent customer service

Amazing customer service! I love the email contact service since I use email all the time, very reliable and outstanding.

Full review

Amazing customer service! I love the email contact service since I use email all the time, very reliable and outstanding.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Esam, New South Wales, reviewed almost 4 years ago

IMB Bank

IMB Bank Secured Personal Loan (secured by vehicle up to 6 years old, Fixed) car loan review

Overall rating   9 / 10

Great car loan

Great car loan, never had a single issue, great service.

Full review

Great car loan, never had a single issue, great service.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Brad, New South Wales, reviewed over 4 years ago

IMB Bank

IMB Bank car loan review

Overall rating   9 / 10

Great service, won't find this anywhere else

I searched long and hard on a few comparison sites for the right car loan. IMB by far had the best product. The rate was brilliant, they had no on-going fees, but the service was the best. Got a phone call from the Manager (yes the Bank Manager)....

Full review

I searched long and hard on a few comparison sites for the right car loan. IMB by far had the best product. The rate was brilliant, they had no on-going fees, but the service was the best. Got a phone call from the Manager (yes the Bank Manager). He ran me through everything about the loan, features, options. We had it all done within a few days. Never thought I'd say it, but this bank manager was the best. My home loan is on it's way over. 2 others I know have also gone to IMB for car loans, and said again how great the service was from the manager.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Michael, Victoria, reviewed almost 6 years ago

IMB Bank

IMB Bank car loan review

Overall rating   9 / 10

always ready to help

better than what i had

Full review

better than what i had

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Elizabeth, New South Wales, reviewed over 6 years ago

IMB Bank

IMB Bank car loan review

Overall rating   4 / 10

Informed the bank I was buying a vehicle in Sydney in a few days. After going to pick up the car I called my bank in Canberra and was told I would have to go back to them to sign the papers. I asked to have them faxed to a branch in Sydney but the...

Full review

Informed the bank I was buying a vehicle in Sydney in a few days. After going to pick up the car I called my bank in Canberra and was told I would have to go back to them to sign the papers. I asked to have them faxed to a branch in Sydney but the branch manager insisted she wanted to handle the paperwork. I'd saved a considerable amount of money going to Sydney but the bank cost me a lot of headache!

    Price   7 / 10

    Features   7 / 10

    Customer service   2 / 10

    Convenience   8 / 10

    Trust   4 / 10

Less

Brad, Australian Capital Territory, reviewed almost 7 years ago

IMB Bank

IMB Bank car loan review

Overall rating   7 / 10

I would do your research and look at different banks and their rates however I found IMB to be compeitive with other banks. Their service was good and everything was explained to me before I took the loan. Watch out for banks who charge an early...

Full review

I would do your research and look at different banks and their rates however I found IMB to be compeitive with other banks. Their service was good and everything was explained to me before I took the loan. Watch out for banks who charge an early fee to complete your loan.

    Price   8 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Belinda, Australian Capital Territory, reviewed over 7 years ago

IMB Bank

IMB Bank car loan review

Overall rating   9 / 10

I did my research and went with a credit union. Interest rate was good but the extra payments with penalty option was key. Living in Canberra, IMB were very local and had numerous branches. Only wish that I had gone into one and not called - what...

Full review

I did my research and went with a credit union. Interest rate was good but the extra payments with penalty option was key. Living in Canberra, IMB were very local and had numerous branches. Only wish that I had gone into one and not called - what I didn't know is that if you get a loan via the call centre they own the loan, so to speak. It means my local branch had to defer to them; no one explained this to me at the time I signed up. As an added bonus the branch staff directed me to balance transfer my then credit card to an IMB branded Citibank Mastercard with 0% for the life of the card!

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

David, Australian Capital Territory, reviewed over 8 years ago

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Car loan comparisons on Mozo - rates updated daily

  • RACV New Car Loan (Fixed, Secured)

    RACV New Car Loan (Fixed, Secured)

    • No ongoing fees
    • Fast approval secure personal loan
    • Choose to repay over 1 to 7 years

    Interest rate

    5.99% p.a.to 15.00% p.a.

    comparison rate*

    6.55% p.a.to 15.61% p.a.based on $30,000
    over 5 years

    Fees

    $399.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No ongoing fees
    • Fast approval secure personal loan
    • Choose to repay over 1 to 7 years
    • Upfront fees: $399
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable, Secured)

    Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable, Secured)

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayments

    Interest rate

    5.71% p.a.to 8.66% p.a.

    comparison rate*

    6.57% p.a.to 10.07% p.a.based on $30,000
    over 5 years

    Fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayments
    • Upfront fees: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.3

    Based on 28 Australian Military Bank car loan reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Secured Personal Loan (vehicles up to 2 years old, Variable)

    MyState Bank Secured Personal Loan (vehicles up to 2 years old, Variable)

    • Fast online conditional approval and same day funding available
    • Borrow anything from $10,000 to $75,000 with loan terms up to 10 years
    • Free online redraws and no penalties on early loan payout or lump sum payments

    Interest rate

    7.99% p.a.

    comparison rate*

    8.96% p.a.based on $30,000
    over 5 years

    Fees

    $200.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Fast online conditional approval and same day funding available
    • Borrow anything from $10,000 to $75,000 with loan terms up to 10 years
    • Free online redraws and no penalties on early loan payout or lump sum payments
    • Upfront fees: $200
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Other, Vehicle
    • Minimum loan amount: $10,000.00
    • Maximum loan amount: $75,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    8.7

    Based on 7 MyState Bank car loan reviews

    Need more information?
    Go to site

    More info

  • loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available

    Interest rate

    5.44% p.a.to 5.94% p.a.

    comparison rate*

    5.99% p.a.to 6.5% p.a.based on $30,000
    over 5 years

    Fees

    $400.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available
    • Upfront fees: $400
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • CUA Secured Car Loan (Fixed)

    CUA Secured Car Loan (Fixed)

    • $0 establishment fee for a limited time. Conditions apply. $90 Security Admin fee applies
    • No penalties for early payout or extra repayments. Free redraw.
    • No monthly fees

    Interest rate

    6.79% p.a.

    comparison rate*

    6.92% p.a.based on $30,000
    over 5 years

    Fees

    $90.00upfront
    and
    $0.00/month

    Go to site

    More info

    • $0 establishment fee for a limited time. Conditions apply. $90 Security Admin fee applies
    • No penalties for early payout or extra repayments. Free redraw.
    • No monthly fees
    • Upfront fees: $90
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    8.8

    Based on 42 CUA car loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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