Your selected savings accounts
MyState Bank is an Authorised Deposit-taking Institution and a national diversified financial services group headquartered in Tasmania. MyState Bank has strong roots in the Tasmanian community, offering financial planning, insurance and banking products.
Open a Bonus Saver Account in under 5 minutes. There are no fees to pay or penalties for withdrawing money. Get a seamless personalised insights and online statements via the My State Bank app.
Your selected savings accounts
They keep us up to date with info. Rates are comparable. Only drawback are the queues at times.
Poor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism
If you are using this as a Saving account, there are significantly better options out that indicate if you will achieve your goals or not. I thought I had done so but was told that the $20 was not deposited into the correct account. Other Savings accounts clearly state if you are at the goal, or what you need to do. You only find out with this bank when you don't get the interest. I strongly recommend using other financial institutions where they are more transparent. Online banking is second rate compared to the rest. Customer service is fine.
MyState Bank offer a very good online savings account, which is flexible, has one of the best current interest rates and provide good customer service. Really pleased with all aspects of our interactions with MyState so far.
My sates bank is a great site an helpfully in any way you needed help Line is excellent jobs that do
They don’t have atms, the app doesn’t have face recognition as yet. Someone else had a better interest rate than us on the home loan account so we requested a better rate and got it however it went straight back up the next month. So we didn’t get any benefit from it. The good things are the app is easy to use, there are no fees which is fantastic. It is very convenient you can have your card in your phone Apple Wallet so you can just tap with your phone to pay for things and of course you can pay using your Apple Watch as well.
One of the worst banks that I had to deal with, when trying to transfer money from My State Bank to another one of my banks it always states you reached your daily limit even though I had not made a transaction that day or days before. Trying to withdraw your own money from an ATM is a nightmare $1000 doll limit even though you change your daily limit on your app. Would rate them zero stars if I had a chance. There are many other banks better interest rates or even better. And you don't have to waste your time phoning them with app or withdrawal problems.
Mystate is the best bank easy to get along with
I like that my money is on call at 5% daily interest and paid monthly, with very few restrictions, none that affect me, the Glide account and Bonus saver were very easy to open online and the explanations on usage were very clear.
Ignore the bad reviews on here, very good online bank not as greedy as the big four great returns hope their shares turnaround soon will buy.
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