The bank I had my money with refused to negotiate with their term deposit rate. When I informed the that I could get 0.6% more elsewhere they didn't care. So I used my feet and left! I chose a great place to deposit my money - not only a better interest rate, but staff who were warm, welcoming and cared!
After most of my life dealing with major banks, 25 years ago I transferred all my banking to Police, Fireman & Teachers Credit Union, now Mystate. Over the last years they have handled all my banking, the staff are great, fees are very good. In your words they are awesome.
Very friendly staff in local branch who are always willing to listen and help. Will match interest rates from other institutions to give you best possible return and will waver other incurred costs if they are not your fault. Always available on their own phone line so you can avoid attempting to work through the frustrating call centre.
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