MyState Bank term deposit reviews

Thanks they are a good banks

Price   5 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Term deposits are competitive with other banks. Easy to swap and change instructions.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

A great bank to do business with. Have banked with them for many years and am a very satisfied customer.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

I have been with Mystate for over 15 years and I have had wonderful personal, flexible and very professional service for all my banking needs. Well done !

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

MyState helped us when no other bank would. We have always found their staff to be very friendly and helpful. The web site is user-friendly and safe.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The bank I had my money with refused to negotiate with their term deposit rate. When I informed the that I could get 0.6% more elsewhere they didn't care. So I used my feet and left! I chose a great place to deposit my money - not only a better interest rate, but staff who were warm, welcoming and cared!

Price   8 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

After most of my life dealing with major banks, 25 years ago I transferred all my banking to Police, Fireman & Teachers Credit Union, now Mystate. Over the last years they have handled all my banking, the staff are great, fees are very good. In your words they are awesome.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I am very happy with the customer service, they are always helpful with any queries I have. The interest rate is competitive, I am a happy banker!

Price   9 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Mystate financial is best for customer service and support. Keep up the good work.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

This is very good if you do not need to acces your money in a hurry.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Very friendly staff in local branch who are always willing to listen and help. Will match interest rates from other institutions to give you best possible return and will waver other incurred costs if they are not your fault. Always available on their own phone line so you can avoid attempting to work through the frustrating call centre.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I am happy with this product because the service is very good in person or over the phone.They are very reliable to assist you in any way they can.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I like the Term Deposit because I can work ahead to accumulate funds in the form of interest to meet anniversary expenses or future purchases or to increase the capital amount.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

We are self funded retirees and where we deposit of money is important because the interest from it is our only form of income. We previously invested with one of the Big 4 but when it came time for re-depositing they could not match the credit union. We think term deposit is the best way to invest your savings, locked into a high interest and the interest on saving accounts varies so much and can change at any time. We don't feel there are any cons unless you need your money in a hurry and you then can loose some interest and maybe a withdrawal fee.

Price   10 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

When the term deposit was due to be renewed it was actually with Westpac, but they would not match the great rate offered by Mystate even though I threatened to withdraw it and go to Mystate, which I did!

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

Less

It is difficult to use term deposit, thats what i found. You need to have a very efficent teller to explain the conditions with term deposit. At maturity I withdrew and deposit into another branch. I found one branch are very rude and not one bit friendly, I felt very tense in using this branch, haven't gone back.

Price   5 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   4 / 10

Less

The staff were friendly and knowledgableand I walked away very satisfied

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

be aware of changing interest rates from when first deposited to actual term ends---always check before new term starts

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Easy to use, sign up online but with branch access and assistance if needed, also mail out of documents so all communications covered. Good competitive rate.

Price   10 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

i like my state as they do look after you. After i had my term account with them they made follow up phone calls, to see that everything was ok, which i liked

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The feedback that smaller banks offer a more personalised service over any one of the big four banks was tested and MyState failed. Not only did they lose my business, they will not ever be successful in winning it back regardless of promises of rates or customer service.

Price   4 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   7 / 10

Trust   2 / 10

Less

Its a shame that MyState is only a Tasmanian Credit union

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less