Friendly and professional care and advice given when face to face in branch (Launceston). Easy to navigate their online services - in particular when setting up an online term deposit.
Setting up an online term deposit with MyState was a simple process. The interest rate on offer was competitive. For other banking needs the in-branch staff in Launceston were very helpful and competent.
I have been with Mystate for over 15 years and I have had wonderful personal, flexible and very professional service for all my banking needs. Well done !
MyState helped us when no other bank would. We have always found their staff to be very friendly and helpful. The web site is user-friendly and safe.
The bank I had my money with refused to negotiate with their term deposit rate. When I informed the that I could get 0.6% more elsewhere they didn't care. So I used my feet and left! I chose a great place to deposit my money - not only a better interest rate, but staff who were warm, welcoming and cared!
After most of my life dealing with major banks, 25 years ago I transferred all my banking to Police, Fireman & Teachers Credit Union, now Mystate. Over the last years they have handled all my banking, the staff are great, fees are very good. In your words they are awesome.
I am very happy with the customer service, they are always helpful with any queries I have. The interest rate is competitive, I am a happy banker!
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Different interest rates apply to different amounts or different interest payment frequencies.
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