I dont like the fact that we were told a person was to be our personal banker handling the loan and that they would ensure as things changed we would get the best value and that they would review the loan regularly and let us know of any improved services.. Well after about 5 years of no bank contact we were noticing they were advertising a lower rate than we were on and so we went shopping to find we were several percent higher than market , we found the best deal our self and approached them to say we were closing and changing they offered to match the new rates and only as it would save us a lot of adjustments and changes we stayed, but that was what they were promising to do and it had cost us thousands of dollars in interest. We liked that they would loan on a property over 50 acres even though it was just a lifestyle situation in a rural area most banks would not.More NAB home loan customer reviews
Intense dislike, for the hounding of clients through no fault of their own, not informed when repayments went up, countless paperwork back and forth, must not forget the last cent owing. Interest charged plus service fees, on top of the loan repayment, even when interest rates went down. As pensioners I am glad to be rid of them. Never, never again.More NAB personal loan customer reviews
I was so impressed with NAB travel insurance on my recent holiday to Italy. Unfortunately I had my phone stolen 4 days into the trip. As you can imagine being in a foreign country without an iPhone is fairly terrifying, however, thank goodness for NAB insurance, as I received the money to purchase a new phone in a number of days. I was so lucky and thankful for my choice of this insurer, and genuinely would recommend NAB to anyone traveling as they really had my back!More NAB travel insurance customer reviews
Everything is so secure and always updated. Excellent bank.More NAB debit card customer reviews
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