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NAB customer reviews

Overall rating
7.5/10
Price
7.0/10
Features
6.6/10
Customer service
7.4/10
Convenience
7.8/10
Trust
7.5/10
Based on 21634 NAB reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent NAB customer reviews

  • NAB StraightUp Card ($20/month - $3,000 Credit Limit)

    Experienced excellent visa card customer service

    Experienced excellent customer service when I had to cancel my visa card due to a scam. The customer service officer was patient, non judgemental, reassuring and helpful.

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    Rose, South Australia, reviewed 18 days ago
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  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest, 70-80% LVR)

    Convenient easy internet banking

    Easy internet banking Familiar with banking and products Can usually speak with someone

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    Naomi, New South Wales, reviewed 18 days ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Great one stop shop for all banking

    Has a great fraud prevention department. The staff are always great when you need to deal with them. The app works well with no major issues.

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    Kiera, Queensland, reviewed 18 days ago
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  • NAB iSaver

    convenient and accessible

    easy access and trustworthy

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    Stephanie, Western Australia, reviewed 18 days ago
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  • NAB Personal Loan (Fixed, Unsecured)

    Great

    Wonderful customer service. Easy to deal with.

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    Cheryl, Tasmania, reviewed 4 months ago
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  • NAB Share Account

    As anive

    We haves banked with NAB and find that they are excellent to deal with. It’s going in 53 years niw They are efficient,caring,friendly and knowledgeable. I recommend them highly Our son suicided as well as my brother in law and they showed great compassion when we dealt with them My only issue is that they have closed Mittagong branch and we have to go to oral where parking is very hard to to find We do however have a Ready Teller in Mittagong Thank you

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    Jan, New South Wales, reviewed 4 months ago
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  • NAB Car Loan

    Excellent Customer Service

    NAB is excellent to deal with great customer service

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    Murray, Queensland, reviewed 12 months ago
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  • NAB Term Deposit

    Proactive, helpful service.

    I’ve banked with them just as my family have. They have been helpful getting me organised for overseas travel and have swiftly detected fraud attempts.

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    Tonya, Victoria, reviewed about 2 years ago
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  • NAB Car Insurance

    They are great the best insurance I have had.

    They great, best insurance I have ever been with.

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    Rick, Queensland, reviewed over 2 years ago
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  • NAB Home Insurance

    Fantastic service and policy

    Fantastic service and policy.

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    Justin, Victoria, reviewed over 2 years ago
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  • NAB Travel Insurance

    I had my phone stolen but NAB made sure I was safe

    I was so impressed with NAB travel insurance on my recent holiday to Italy. Unfortunately I had my phone stolen 4 days into the trip. As you can imagine being in a foreign country without an iPhone is fairly terrifying, however, thank goodness for NAB insurance, as I received the money to purchase a new phone in a number of days. I was so lucky and thankful for my choice of this insurer, and genuinely would recommend NAB to anyone traveling as they really had my back!

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    Maeve, New South Wales, reviewed almost 4 years ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Excellent service

    Everything is so secure and always updated. Excellent bank.

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    Sonya, Queensland, reviewed over 7 years ago
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