1.Its an all female branch. 2.In a time of emergancy they went far beyond what was normal. 3.Greeting by name. 4.no charges for hole in the wall withdrawalls. 5.A pleasure to have dealings with.
I have banked with the Police Credit Union since its inception and have nothing but the highest praise for its services provided and for the staff especially. Communication through newsletters is exceptional. I find the staff have members interests at heart on several occasions when conducting business there a staff member has suggested a different account type may be beneficial to us. And has proved correct. Problems with a possibly comprised Visa card have been sorted out very promptly and alternatives suggested. New card arrived quickly and this service was really appreciated at a worrying time.
I think they are very informative with all the new products and keep you up to date. Only cons is that they don't loyalty and past history with their bank in to concentration but most banks are the same.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.