8.2/10

Based on 161 Police Credit Union product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Police Credit Union bank accounts

Police Credit Union SA/NT provides its members with flexible and fair rate financial products, offering term deposits, savings accounts, home loans, personal loans, debt consolidation, and financial planning services.

Police Credit Union offers the following bank accounts

Rates and fees verified as correct at 25 June 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
RediAccess Account

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay

0% p.a.

How are Police Credit Union bank accounts rated?

Mozo users have rated Police Credit Union bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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Police Credit Union bank accounts customer reviews
Overall
8.0/10
Price
7.7/10
Features
6.2/10
Customer service
8.9/10
Convenience
6.9/10
Trust
8.5/10
Based on 29 Police Credit Union product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Police Credit Union bank account reviews

Police Credit Union RediAccess Account
Overall 9/10
Very good customer service

Do like I feel I can trust them, there are minimal to no frees and the customer service is always very helpful

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Do like I feel I can trust them, there are minimal to no frees and the customer service is always very helpful

Price
7/10
Features
4/10
Customer service
10/10
Convenience
5/10
Trust
9/10
Less
Lawrence, South Australia, reviewed 3 months ago
Police Credit Union RediAccess Account
Overall 3/10
No after hours ATMs in Mount Gambier

The family has been with this bank for decades. Recently however obviously to recoup economic losses, it changed its fee structure and 'penalty' fees without warning. This is a frustration but if you are good with finances, manageable. BUT the last straw for me was removing public access ATMS from customer convenience in the second largest city in South Australia. Consequently, if a mall or supermarket isnt open, especially when the union is closed, you will be paying over $3 each time to access your money from a nonaffiliated ATM. If you want after-hours cash you have to do it by eftpos or use the pay wave feature. Thats right. There are no credit union reditellers for police credit union customers in Mount Gambier if you need money in an emergency after hours or without punishing withdrawl fees from the 2 only available ATMS in the city located at inconvenient non credit union affiliated places. ON TOP OF THIS their apps are always crashing and failing so if there is an after-hours emergency if you dont have funds with another bank, you won't be able to access your money. At all. (Except if you go to one of the 2 available non affiliated ATMS available) Also if you have banked up a few online purchases or paywaves, the system clogs itself, freezes your cash flow until it unclogs, and that can take days to sort itself out, so if you like online shopping, ebay or using paywave for everything, this credit union is definately not for you. Lastly, this credit union has been having a few - too many lately - dramas with their overnight processing system. Often you can tell they did maintenance on their servers etc because your account comes back scrambled, reset to old structure, the passwords are wiped and you need to go into the branch AGAIN every time to have the staff fix it all back to how it was, and reset your passwords and pins. The staff is friendly and helpful in Mount Gambier, but everything else about convenience and user friendliness with the actual services it provides is quite frankly, beyond disappointing, but disgusting. I would class this credit union as an investment credit union and not a transaction credit union. So if you want everyday banking and trust in a reliable electronic presence, you need to go elsewhere.

Read full review

The family has been with this bank for decades. Recently however obviously to recoup economic losses, it changed its fee structure and 'penalty' fees without warning. This is a frustration but if you are good with finances, manageable. BUT the last straw for me was removing public access ATMS from customer convenience in the second largest city in South Australia. Consequently, if a mall or supermarket isnt open, especially when the union is closed, you will be paying over $3 each time to access your money from a nonaffiliated ATM. If you want after-hours cash you have to do it by eftpos or use the pay wave feature. Thats right. There are no credit union reditellers for police credit union customers in Mount Gambier if you need money in an emergency after hours or without punishing withdrawl fees from the 2 only available ATMS in the city located at inconvenient non credit union affiliated places. ON TOP OF THIS their apps are always crashing and failing so if there is an after-hours emergency if you dont have funds with another bank, you won't be able to access your money. At all. (Except if you go to one of the 2 available non affiliated ATMS available) Also if you have banked up a few online purchases or paywaves, the system clogs itself, freezes your cash flow until it unclogs, and that can take days to sort itself out, so if you like online shopping, ebay or using paywave for everything, this credit union is definately not for you. Lastly, this credit union has been having a few - too many lately - dramas with their overnight processing system. Often you can tell they did maintenance on their servers etc because your account comes back scrambled, reset to old structure, the passwords are wiped and you need to go into the branch AGAIN every time to have the staff fix it all back to how it was, and reset your passwords and pins. The staff is friendly and helpful in Mount Gambier, but everything else about convenience and user friendliness with the actual services it provides is quite frankly, beyond disappointing, but disgusting. I would class this credit union as an investment credit union and not a transaction credit union. So if you want everyday banking and trust in a reliable electronic presence, you need to go elsewhere.

Price
4/10
Features
3/10
Customer service
7/10
Convenience
1/10
Trust
4/10
Less
Jo, South Australia, reviewed about 2 years ago
Police Credit Union RediAccess Account
Overall 4/10
Fees are bad

Withdrawal fees are ridiculous.

Read full review

Withdrawal fees are ridiculous.

Features
1/10
Customer service
3/10
Convenience
3/10
Trust
3/10
Less
Michael, South Australia, reviewed almost 4 years ago
Police Credit Union RediAccess Account
Overall 9/10
Convenient, safe and secure.

Great app for banking and checking out products. Always feel secure banking with Police Credit Union. Easy to sort things over the phone. Competitive rates and fees. Professional friendly staff that don’t keep you waiting in line. Other services within the branch always easy to access e.g. insurance, conveyancing.

Read full review

Great app for banking and checking out products. Always feel secure banking with Police Credit Union. Easy to sort things over the phone. Competitive rates and fees. Professional friendly staff that don’t keep you waiting in line. Other services within the branch always easy to access e.g. insurance, conveyancing.

Price
9/10
Features
9/10
Customer service
9/10
Convenience
9/10
Trust
9/10
Less
Cathy, South Australia, reviewed almost 4 years ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
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