QBANK home loan reviews

QBANK
QBANK's overall rating for home loans

(as rated by the Mozo community)

8.9 / 10

based on 11 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from QBANK

Recent QBANK home loan reviews

QBANK

QBANK Discounted Classic Home Loan (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Competitive premiums, greatest customer service'

I left one of the 5 big banks as they couldn't match the service and home loan rates of QPCU. Plus the staff treat you like a real person not just a number. The bank the staff ring me and ask if I need help or advice on my banking and they are so...

Full review

I left one of the 5 big banks as they couldn't match the service and home loan rates of QPCU. Plus the staff treat you like a real person not just a number. The bank the staff ring me and ask if I need help or advice on my banking and they are so incredible. The help I got re my insurance policies was the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lorell, Queensland, reviewed about 3 years ago

QBANK

QBANK Discounted Classic Home Loan (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Top bank

They are very helpful and have competitive rates.

Full review

They are very helpful and have competitive rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sean, Queensland, reviewed almost 5 years ago

QBANK

QBANK Discounted Classic Home Loan (LVR<80%, Owner Occupier) home loan review

Overall rating   9 / 10

Great rates, great customer service

So easy to deal with even though it's all over the phone. Great rate, always cut when RBA cuts.

Full review

So easy to deal with even though it's all over the phone. Great rate, always cut when RBA cuts.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Name not supplied, Queensland, reviewed about 5 years ago

QBANK

QBANK Classic Plus Home Loan (Owner Occupier) (Package) home loan review

Overall rating   9 / 10

Trustworthy, reliable and looking after members

I have been with the Qld Police Credit Union for 24 years and they have always been able to help me and my family with loans, credit cards and savings accounts. I would not use any other bank.

Full review

I have been with the Qld Police Credit Union for 24 years and they have always been able to help me and my family with loans, credit cards and savings accounts. I would not use any other bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Tony, Queensland, reviewed about 6 years ago

QBANK

QBANK Classic Plus Mortgage Secured Overdraft (Package) home loan review

Overall rating   8 / 10

treated like a real person not another customer

applied for home loan over phone as no office other than Brisbane,returned calls when they say they would, confirmed i received all paperwork, very helpful

Full review

applied for home loan over phone as no office other than Brisbane,returned calls when they say they would, confirmed i received all paperwork, very helpful

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Kate, Queensland, reviewed over 6 years ago

QBANK

QBANK home loan review

Overall rating   5 / 10

good customer service

locked into a package with high exit fees without being told

Full review

locked into a package with high exit fees without being told

    Price   5 / 10

    Features   5 / 10

    Customer service   3 / 10

    Convenience   3 / 10

    Trust   2 / 10

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Kym, Queensland, reviewed over 6 years ago

QBANK

QBANK home loan review

Overall rating   10 / 10

Excellent, personal service. Great rapport with customers. Very competitive pricing. Not a lot of shop fronts but great internet service and ATM deals with other banks.

Full review

Excellent, personal service. Great rapport with customers. Very competitive pricing. Not a lot of shop fronts but great internet service and ATM deals with other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Christine, Queensland, reviewed over 6 years ago

QBANK

QBANK home loan review

Overall rating   10 / 10

We have always been with "Big Banks"...wished we changed years ago. We get to speak to REAL people and better still - the same person every time. Home Loan,Savings,Credit Card - they have it all. We have never been happier with a bank - they have...

Full review

We have always been with "Big Banks"...wished we changed years ago. We get to speak to REAL people and better still - the same person every time. Home Loan,Savings,Credit Card - they have it all. We have never been happier with a bank - they have all the $$$ we have and even with the small amount it totals they treat us as though we matter....unlike other banks.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Regina, Queensland, reviewed almost 7 years ago

QBANK

QBANK home loan review

Overall rating   8 / 10

Pros: *Small Credit Union which sends regular newsletters and information about their products and services. * Banking, loaning, insurance, etc are all available at competitive rates * Can use Westpac facilities with no additional charges. *...

Full review

Pros: *Small Credit Union which sends regular newsletters and information about their products and services. * Banking, loaning, insurance, etc are all available at competitive rates * Can use Westpac facilities with no additional charges. * Can use a variety of ATM machines with no additional charges Cons: * No localised branches * No personal communication

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Fiona, Queensland, reviewed almost 7 years ago

QBANK

QBANK home loan review

Overall rating   9 / 10

I have been a member of the QPCU since 1988. I have always found the staff helpful, honest and courteous. Their products are extremely competitive and in the majority of cases, better than the "Big Four" banks.

Full review

I have been a member of the QPCU since 1988. I have always found the staff helpful, honest and courteous. Their products are extremely competitive and in the majority of cases, better than the "Big Four" banks.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Name not supplied, Northern Territory, reviewed about 8 years ago

QBANK

QBANK home loan review

Overall rating   10 / 10

Likes: The staff are always very helpful and all my needs are taken care of at the one location. Dislikes: There is only one branch in Brisbane.

Full review

Likes: The staff are always very helpful and all my needs are taken care of at the one location. Dislikes: There is only one branch in Brisbane.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Trudi foelz, Queensland, reviewed almost 9 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.73% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.73% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $20,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.8

    Based on 2769 NAB home loan reviews

    Need more information?
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    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 242 Heritage Bank home loan reviews

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    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    • Interest rate of 3.64% p.a. variable & a comparison rate* of 4.03% p.a.
    • Owner Occupier, Principal & Interest
    • Experts Choice - Australia's Best Customer-Owned Banking & Home Lender of the Year 2018

    interest rate

    3.72% p.a. variable

    comparison rate*

    4.12% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Interest rate of 3.64% p.a. variable & a comparison rate* of 4.03% p.a.
    • Owner Occupier, Principal & Interest
    • Experts Choice - Australia's Best Customer-Owned Banking & Home Lender of the Year 2018
    • Interest rate: 3.72% p.a. variable
    • Comparison rate*: 4.12% p.a.
    • Upfront fees: $0
    • Ongoing fees: $395.00 yearly
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.6

    Based on 208 Newcastle Permanent home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 505 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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