QBE home insurance

3.6
Based on 98 QBE home insurance product reviews.
Fact Checked
Last updated

About QBE home insurance 

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QBE Home Cover - Building & Contents insurance review

Home Cover - Buildings & Contents

Fire
Yes
Theft or burglary
Yes
Storm
Yes
Flood
Yes
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  • 2024 Mozo Experts Choice Award winning policy

  • 10% discount if you purchase a policy online

  • Cover for fires, theft, storms, flooding, and more

  • Temporary accommodation costs for up to 2 years if your home is unlivable due to an insured event.

  • No cover for landscaping costs (e.g. trees, soil, and gravel pathways) if damaged.

Our verdict

QBE’s Home Cover - Buildings & Contents insurance policy is a multi-award winner in Mozo’s 2024 Experts Choice Awards, earning the titles of Exceptional Value and Exceptional Quality Home & Contents Insurance. 

The policy covers an expansive range of insured events, offers a generous 2-year temporary accommodation benefit in the event your home becomes unlivable, a $30 million legal liability benefit, and gives you the option to pay for extra coverage for accidental damage and portable contents.

Insured events include fire, theft, lightning, storm, storm surge, rain, hail, flood, earthquake, and tsunami, benefits for your property and possessions. There are also insurance benefits for damage caused by water when, for instance, your plumbing leaks, vandalism, falling trees, and more. 

If you can’t live in your home due to an insured event, QBE may cover the costs of temporary accommodation for your family and pets for up to 24 months (or up to 20% of your home’s sum insured), while your home is being repaired or rebuilt.

For added peace of mind, QBE’s home insurance policy allows you to add extra coverage, for a fee of course. You can opt to pay for accidental damage coverage and cover for portable contents (e.g. your mobile phone) anywhere in Australia or New Zealand, and for up to 90 days anywhere in the world, subject to the terms outlined in the policy’s Product Disclosure Statement (PDS). 

Deal-hunters will be pleased to know that QBE also offers flexible excess options and the ability to pay annually, which could both help bring the cost of your insurance premium down. As a bonus, QBE is offering a 10% discount off your first year’s premium when you purchase a policy online (T&Cs apply).

Where do I get it? Head over to QBE’s website to sign up >>
Mozo may receive payment if you click products on our site. Mozo does not compare the entire market.
Important information on terms, conditions and sub-limits.
Last updated 21 December 2024 Important disclosures

QBE home insurance

  • Home Cover - Buildings

    QBE Home and Contents Insurance can cover your property and belongings in case of fire, storm damage, theft and more. 24/7 friendly and helpful claims service. Up to $30 million legal liability cover. Temporary accommodation costs for up to two years if your home isn’t liveable.

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Optional Extra - Up to 30% of buildings sum insured, applied automatically for eligible policies
    New for old replacement
    Replacement icon
    Yes
    Go to site
    Details
  • Home Cover - Contents

    QBE Home and Contents Insurance can cover your property and belongings in case of fire, storm damage, theft and more. 24/7 friendly and helpful claims service. Up to $30 million legal liability cover. Temporary accommodation costs for up to two years if your home isn’t liveable.

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Go to site
    Details
  • Home Cover - Buildings & Contents

    QBE Home and Contents Insurance can cover your property and belongings in case of fire, storm damage, theft and more. 24/7 friendly and helpful claims service. Up to $30 million legal liability cover. Temporary accommodation costs for up to two years if your home isn’t liveable.

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Optional Extra - Up to 30% of buildings sum insured, applied automatically for eligible policies
    New for old replacement
    Replacement icon
    Yes
    Go to site
    Details

Get the latest news and product updates.

QBE home insurance ratings

Overall customer rating for QBE home insurance

3.6
Based on 98 product reviews.

Customer reviews

Important disclosures

FAQs about QBE home insurance

How to make a claim on my QBE home insurance policy

As soon as an incident occurs that you believe is covered by your QBE home insurance policy, you must take reasonable steps to reduce further loss or damage, or report the incident to the police if necessary. After you’ve taken those steps, then you can call QBE on 133 723 or lodge your claim through the QBE website. 

More information about the claims process and the sports of documents or information you may need, depending on the nature of your insurance claim, can be found in the QBE home insurance PDS. 

Is there a cooling-off period for QBE home insurance?

There is a 21-day cooling-off period, in which you can cancel your QBE insurance policy and receive a full refund, provided you haven’t made a claim under your policy. But once it’s cancelled, you’ll have no coverage under the policy, so make sure you compare home insurance policies to protect yourself before you pull the plug on your policy. 

How to cancel my QBE home insurance policy

You can cancel your QBE home insurance policy at any time by contacting them and requesting a cancellation. If you’ve paid your premium in advance, you may even receive a partial refund of the unused portion of your policy, minus any non-refundable government fees, duties, or charges.

QBE products

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

^See information about the Mozo Experts Choice Home Insurance Awards