Currently trying to have a loan approved. Commenced process almost 3 months ago, now two weeks out from settlement they have requested additional information for their assessment. This includes rental statements, tax returns and letters of rental valuation on our current residence that we will be selling. Had they have asked for this earlier on there would be no issue but seeming we are so close to settlement it is looking very unlikely we will get approval on time. Fortunately we have a Plan B and the LVR is less than 40% but for anyone relying on the bank to assist them in the process of purchasing a home I would be looking elsewhere before wasting valuable time and being unnecessarily stressed out.
I had over $600,000 to invest in a term deposit so I spoke with Qudos. They told me I needed to provide information and it would be reviewed and the term deposit would be able to be opened in 24 - 48 hours. I continually called and was told it was not able to be opened as they had not received the back of my licence. I sent this 3 times and I could see each time it went through. Finally they told me it actually take 5 - 7 days to check my information. I was told by 3 different staff members they would escalate my situation and get back to me. Day 7 and I have hard nothing. What a joke this bank is. Obviously not interested in my money. Had they told me it could take this long I would have left it with ME bank, where I had NO ISSUE. UNLIKE QUDOS.
This is only a new loan but they were very very helpful and were always there if I needed anythimg while doing the application for the loan. Was quick, easy and not too stressful to do. Loan rate was one of the best I had seen after looking around a bit, even better than the car yards.More Qudos Bank car loan customer reviews
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