Unfortunately I am not a fan of any insurance companies at all, but the RAA came in at a good price. I have heard that none of any insurance people pay out on claims easily or quickly, they all make you jump through hoops.
I've been with the RAA for over 20years with third party car insurance and more recently comprehensive car insurance. I find they're reliable to contact, efficient and reasonably priced compared to other insurers I've researched.
I can rely on RAA for my car needs. They are really good and trustworthy. I had a small situation where my insurance was cancelled so I had to start a new policy. This meant loosing my levelled status and going back to square one. That was a little disheartening but I would still recommend them.
I like this package and provider because RAA is a trusted brand associated with cars and mechanics. As I was insuring my first car, I was not sure where to look or which company to trust so having a known name - like RAA - helped make the decisions easier.
RAA have always been pretty good I've had to claim a couple of times and they were really good they lose points because their website is a bit outdated and I've tried unsubscribing to a mailing list but they still contact me.
We couldn't ask for better, because whenever we have a problem or question they bend over backwards to assist & insurance claims take very little time for the claim to be granted. We've NO thoughts of changing insurances.
I recently had a claim for my iPad and just a week ago I was t-boned by a third party causing over $11k damage to my vehicle. RAA handled my claim with ease and fast. They offered all the benefits the policy had to offer to me as a policy holder and the damages approved within a hour of my car being assessed. Quick, efficient, informative and amazing customer service.
One of the very few insurers that you can rely on completely to cover any claims promptly and efficiently and have actual offices everywhere where you can actually go to talk to an actual person face to face with any problems or queries which are handled promptly in a friendly and accommodating manner.
We've had our car insured with RAA for a few years now and they've been great on all fronts. Set up was super simple and straightforward. Customer care has always been excellent when talking to them on the phone. No issues with claims. Just an all round easy experience which I highly recommend.
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