RAA car insurance reviews

I've been with this company a long time. Very competitive with values and premiums.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

We lost our car in a creek up north and the RAA assessor was on the job next day! He recommended $1000 more than we were insured for and it was paid in five days! We had a new car in a week from the accident!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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This company has helped me with getting my elderly fathers car insured as well. So far I haven't had to make a claim but all dealings with them have been good.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   9 / 10

Less

RAA was nearly half the price of APIA and I am able to chose my repairer who is close to my home. With APIA I had to take my car to the other side of town and leave it there for the day to be assesed which was very inconvenient and meant a whole day wasted. Also the repairer did not complete the repairs. RAA are very professional and easy to deal with. You can lodge claims through their website or phone. They email with details and follow through to ensure the car was properly repaired. The only bothersome part is you wait forever if you try to call them.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   8 / 10

Less

Very easy to organise.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

Less

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

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Can contact head office if not satisfied.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   7 / 10

Less

They are fast to answer any queries I have. Premiums are fantastic and make me feel at ease when making a claim.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Trustworthy

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have only been using this company for a short while, so can only give a rough opinion of this company at the moment, but as it stand I think they're alright.

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Trust   5 / 10

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Happy

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

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Easy to claim, reasonable rates, good customer service.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   5 / 10

Less

Responsive to our claims, supportive.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   8 / 10

Less

I foundcthe whole process from wuote to setting up policly very wick and easy to understand

Value for money   10 / 10

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All insurance with the one provider

Value for money   10 / 10

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Very quick to respond and organise insurance, excellent rates and discounts for multiple policies.

Value for money   10 / 10

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Not had to make a claim. They appear to cover more but theyre expensive.

Value for money   5 / 10

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Great, easy and excellent service. Swift and pleasant with handling awkward claims.

Value for money   10 / 10

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It was very easy to insure our cars with RAA. Their quotes are quick and give us discounts with more than one item with RAA.

Value for money   10 / 10

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Excellent service and value for money for long term members.

Value for money   7 / 10

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Local

Value for money   9 / 10

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Very reliable and I recommend them to all Australians.

Value for money   10 / 10

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Great staff, great customer focused benefits

Value for money   10 / 10

Less

Never had any concerns with any claims thus far.

Value for money   9 / 10

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