I have been with RAA for over 10 years and I'm completely happy with them.
I've been with this company a long time. Very competitive with values and premiums.
We lost our car in a creek up north and the RAA assessor was on the job next day! He recommended $1000 more than we were insured for and it was paid in five days! We had a new car in a week from the accident!
This company has helped me with getting my elderly fathers car insured as well. So far I haven't had to make a claim but all dealings with them have been good.
RAA was nearly half the price of APIA and I am able to chose my repairer who is close to my home. With APIA I had to take my car to the other side of town and leave it there for the day to be assesed which was very inconvenient and meant a whole day wasted. Also the repairer did not complete the repairs. RAA are very professional and easy to deal with. You can lodge claims through their website or phone. They email with details and follow through to ensure the car was properly repaired. The only bothersome part is you wait forever if you try to call them.
Very easy to organise.
Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.
Can contact head office if not satisfied.
They are fast to answer any queries I have. Premiums are fantastic and make me feel at ease when making a claim.
Trustworthy
I have only been using this company for a short while, so can only give a rough opinion of this company at the moment, but as it stand I think they're alright.
Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.
Happy
Easy to claim, reasonable rates, good customer service.
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