RAA car insurance reviews

Can contact head office if not satisfied.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   7 / 10

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They are fast to answer any queries I have. Premiums are fantastic and make me feel at ease when making a claim.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Trustworthy

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have only been using this company for a short while, so can only give a rough opinion of this company at the moment, but as it stand I think they're alright.

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   -1 / 10

Trust   5 / 10

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Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   -1 / 10

Trust   8 / 10

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Happy

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

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Easy to claim, reasonable rates, good customer service.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   5 / 10

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Responsive to our claims, supportive.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   8 / 10

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Very quick to respond and organise insurance, excellent rates and discounts for multiple policies.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Great, easy and excellent service. Swift and pleasant with handling awkward claims.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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It was very easy to insure our cars with RAA. Their quotes are quick and give us discounts with more than one item with RAA.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Excellent service and value for money for long term members.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Very reliable and I recommend them to all Australians.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I have been with RAA for many many years and they give good value for money.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Established, competitive and easy to deal with service provider. Staff are also friendly and very helpful.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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RAA is a locally based insurer and motor vehicle services provided with considerable experience. They provide extremely efficient and friendly customer service; are easy to deal with; trustworthy and transparent in their dealings.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They have good plans and rates. They are there for you during the whole claim process and are helpful and cheerful staff members.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Honest dealings and good policies at fair pricing. I've only had small claims for windscreens since joining RAA but they were lovely to talk to and sorted it straight away.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Not bad

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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I trust the RAA and have always had good customer service

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   7 / 10

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Have been around a long time, are widely known, have many members. I've had no problems with them.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Expensive so I don't like them much. Have never had a crash so shouldn't be so expensive.

Value for money   3 / 10

Policy coverage   3 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   2 / 10

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Really good car insurance. Good value for money.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   9 / 10

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Not that i have had to call them many times but they are a great bunch of people and im glad they are here to help

Value for money   4 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   6 / 10

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Affordable and comparable car insurance, excellent cover, excellent customer service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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