RAA car insurance reviews

Very quick to respond and organise insurance, excellent rates and discounts for multiple policies.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Great, easy and excellent service. Swift and pleasant with handling awkward claims.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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It was very easy to insure our cars with RAA. Their quotes are quick and give us discounts with more than one item with RAA.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Excellent service and value for money for long term members.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Very reliable and I recommend them to all Australians.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I have been with RAA for many many years and they give good value for money.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Established, competitive and easy to deal with service provider. Staff are also friendly and very helpful.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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RAA is a locally based insurer and motor vehicle services provided with considerable experience. They provide extremely efficient and friendly customer service; are easy to deal with; trustworthy and transparent in their dealings.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They have good plans and rates. They are there for you during the whole claim process and are helpful and cheerful staff members.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Honest dealings and good policies at fair pricing. I've only had small claims for windscreens since joining RAA but they were lovely to talk to and sorted it straight away.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Not bad

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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I trust the RAA and have always had good customer service

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   7 / 10

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Have been around a long time, are widely known, have many members. I've had no problems with them.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Expensive so I don't like them much. Have never had a crash so shouldn't be so expensive.

Value for money   3 / 10

Policy coverage   3 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   2 / 10

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Really good car insurance. Good value for money.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   9 / 10

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Not that i have had to call them many times but they are a great bunch of people and im glad they are here to help

Value for money   4 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   6 / 10

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Affordable and comparable car insurance, excellent cover, excellent customer service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I think they do an amazing job and are great value for money! I recommend them to most people I know. Its great that the excess isn't excessively high for if you do need to make a claim. The staff are friendly and seem happy to help, even over the phone.

Value for money   9 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   6 / 10

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I find RAA are a great company to deal with with my car insurance and membership.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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I like RAA Insurance because of the benefits and discounts they give for Seniors, Multi Policy and RAA members.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   8 / 10

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It was great, they'll be there when I need.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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Always have been very helpful and cost competitive.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   9 / 10

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Great company, would recommend them to anyone! They have done all the right things by me and my family

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

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I could not recommend RAA more, they are so easy to deal with and competitively priced. I had an issue where my cars driver side window was vandalized and broken - within 24 hours of making the call to claim (was counted as windshield replacement even though was a side electric window) and as part of having full comprehensive insurance- the cost of this (otherwise highly expensive without insurance) was absolutely $0.00 and no excess to be paid for that claim. Also as an RAA member and also having my house and contents insurance with the RAA- my monthly payments are on a multi policy discount set up which reduces total costs.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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