RAA car insurance reviews

RAA
RAA's overall rating for car insurance

(as rated by the Mozo community)

8.5 / 10

based on 126 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Pc 2016 car insurance

Recent RAA car insurance reviews

RAA

RAA car insurance review

Overall rating   10 / 10

Good value for money, great customer service

I have been with RAA for many many years and they give good value for money.

I have been with RAA for many many years and they give good value for money.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Ruth (SA), reviewed 26 days ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Overall happy customer

Established, competitive and easy to deal with service provider. Staff are also friendly and very helpful.

Established, competitive and easy to deal with service provider. Staff are also friendly and very helpful.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Jane (SA), reviewed about 1 month ago

RAA

RAA car insurance review

Overall rating   8 / 10

Very experienced, trustworthy, easy to deal with

RAA is a locally based insurer and motor vehicle services provided with considerable experience. They provide extremely efficient and friendly customer service; are easy to deal with; trustworthy and transparent in their dealings.

RAA is a locally based insurer and motor vehicle services provided with considerable experience. They provide extremely efficient and friendly customer service; are easy to deal with; trustworthy and transparent in their dealings.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Tony (SA), reviewed about 1 month ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great insurer

They have good plans and rates. They are there for you during the whole claim process and are helpful and cheerful staff members.

They have good plans and rates. They are there for you during the whole claim process and are helpful and cheerful staff members.

    Value for money   -1 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Bruce (SA), reviewed about 1 month ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Fair prices and happy people to deal with.

Honest dealings and good policies at fair pricing. I've only had small claims for windscreens since joining RAA but they were lovely to talk to and sorted it straight away.

Honest dealings and good policies at fair pricing. I've only had small claims for windscreens since joining RAA but they were lovely to talk to and sorted it straight away.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Milton (SA), reviewed about 1 month ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

N/a

Not bad

Not bad

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

Less

Christina (SA), reviewed about 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

A name you can trust

I trust the RAA and have always had good customer service

I trust the RAA and have always had good customer service

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   7 / 10

Less

Jennifer (SA), reviewed about 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and easily accessible service

Have been around a long time, are widely known, have many members. I've had no problems with them.

Have been around a long time, are widely known, have many members. I've had no problems with them.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Carla (SA), reviewed about 1 year ago

RAA

RAA car insurance review

Overall rating   4 / 10

Ok

Expensive so I don't like them much. Have never had a crash so shouldn't be so expensive.

Expensive so I don't like them much. Have never had a crash so shouldn't be so expensive.

    Value for money   3 / 10

    Policy coverage   3 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   2 / 10

Less

Caitlin (SA), reviewed about 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

100% recommend them.

Really good car insurance. Good value for money.

Really good car insurance. Good value for money.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   9 / 10

Less

Tahlia (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

They are great nothing i would change

Not that i have had to call them many times but they are a great bunch of people and im glad they are here to help

Not that i have had to call them many times but they are a great bunch of people and im glad they are here to help

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   6 / 10

Less

Ryen (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   10 / 10

Competitive premiums and great customer service.

Affordable and comparable car insurance, excellent cover, excellent customer service.

Affordable and comparable car insurance, excellent cover, excellent customer service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Gregg (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Highly recommend!

I think they do an amazing job and are great value for money! I recommend them to most people I know. Its great that the excess isn't excessively high for if you do need to make a claim. The staff are friendly and seem happy to help, even over the...

I think they do an amazing job and are great value for money! I recommend them to most people I know. Its great that the excess isn't excessively high for if you do need to make a claim. The staff are friendly and seem happy to help, even over the phone.

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   6 / 10

Less

Jessica (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great

I find RAA are a great company to deal with with my car insurance and membership.

I find RAA are a great company to deal with with my car insurance and membership.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Penny (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Easy to deal with. Comparable or better premiums.

I like RAA Insurance because of the benefits and discounts they give for Seniors, Multi Policy and RAA members.

I like RAA Insurance because of the benefits and discounts they give for Seniors, Multi Policy and RAA members.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Marjorie (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   9 / 10

Very good value.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   8 / 10

Less

John (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Very helpful

It was great, they'll be there when I need.

It was great, they'll be there when I need.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

Less

Ma (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service

Always have been very helpful and cost competitive.

Always have been very helpful and cost competitive.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   9 / 10

Less

Rachel (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   9 / 10

Amazing company! That is all!

Great company, would recommend them to anyone! They have done all the right things by me and my family

Great company, would recommend them to anyone! They have done all the right things by me and my family

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

Less

Anthony (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

RAA are the only way to go with car insurance

I could not recommend RAA more, they are so easy to deal with and competitively priced. I had an issue where my cars driver side window was vandalized and broken - within 24 hours of making the call to claim (was counted as windshield replacement...

I could not recommend RAA more, they are so easy to deal with and competitively priced. I had an issue where my cars driver side window was vandalized and broken - within 24 hours of making the call to claim (was counted as windshield replacement even though was a side electric window) and as part of having full comprehensive insurance- the cost of this (otherwise highly expensive without insurance) was absolutely $0.00 and no excess to be paid for that claim. Also as an RAA member and also having my house and contents insurance with the RAA- my monthly payments are on a multi policy discount set up which reduces total costs.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Sarah (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   10 / 10

Great customer service

I love RAA.

I love RAA.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Alicia (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   10 / 10

Excellent Customer Service and Very Competitive

I like RAA insurance because to me it offers better bonuses than other companies and the staff are very friendly and very helpful. The staff take time to explain their products fully in a personal manner so the customer fully understands what they...

I like RAA insurance because to me it offers better bonuses than other companies and the staff are very friendly and very helpful. The staff take time to explain their products fully in a personal manner so the customer fully understands what they would be purchasing.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Lawrie (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very Competitive Premiums and First Class Service

Very courteous and speedy service whether changing a policy or insuring a second car; many others are just simply too slow on the phone.

Very courteous and speedy service whether changing a policy or insuring a second car; many others are just simply too slow on the phone.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

Less

Ian (SA), reviewed over 1 year ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good customer service

Really good.

Really good.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

Less

Rene (SA), reviewed over 1 year ago

RAA

RAA car insurance review

Overall rating   9 / 10

Great value for money

Best value for money policy I have found! Very easy company to deal with.

Best value for money policy I have found! Very easy company to deal with.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Gary (SA), reviewed over 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Back to top