RACQ car insurance reviews

RACQ office staff are available and most helpful for car and house insurance.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They have not contacted me in regards to any other services or any potential savings.

Value for money   2 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They are competitive on price and easy to deal with. Sometimes claims can take a long time and lack of communication in this time lets them down a bit.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Very competitive premiums. Other great benefits and discounts offered.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Very happy with their service and extras provided.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ provide fast and reliable claims handling. Their policies cover more than their competitors.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I like being with RACQ car insurance. They have great comprehensive insurance. They also have a free windscreen service which we found to be very handy.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ is excellent! I'v never had a dispute with them in all the years that we have been insured by them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I like RACQ because they are competitive in price and have fantastic coverage on their car insurance. Would definitely recommend to everyone.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Reliable, trustworthy, proven record.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ have always provided comprehensive insurance on my new car. They offer a new car replacement if written off in the first year.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

For RACQ Members, this is a really cost effective option, particularly if you have multiple policies.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Although all insurance is expensive, RACQ is very competitive and offers a $50 discount for buying online.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Best experience with RACQ. Their response times to attend to call outs are very efficient.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I went from Budget Direct to RACQ and had a lovely lady on the phone who helped me and went above and beyond my expectations.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been with RACQ for many years and always have positive dealings/outcomes with them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ reduced my previous insurers premiums and saved me hundreds of dollars.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ is owned by club members and has the interests of members as highest priority.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ are always contactable and provide friendly and very helpful service. They try to finalise your claim as quickly and smoothly as possible without causing any unneeded stress and anxiety. I would never consider switching to any other insurance company. They are also very reasonably priced in comparison to all the other insurance companies.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Very easy to deal with, friendly helpful service. Competitive pricing.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Convenient and trustworthy. They are well known and provide great customer benefits.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ has been really easy to deal with. They helped me set up two policies for the best price and they were significantly cheaper than our previous insurer.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ is a name that a lot of Queenslanders are familiar with so I associate it with being a reliable and trustworthy company. Therefore I trust RACQ as my car insurer and feel completely safe if I ever needed to make a claim. They are very easy to deal with both online and by telephone. Their quotes are very competitive and are explained fully. They give you discounts for RACQ breakdown memberships also. I am also able to pay monthly which suits a lot of families better these days. The only negative is maybe they are priced slightly over some of their competitors, but for peace of mind and security, I would rather pay the slightly increased premiums.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ have been a trusted brand for our family.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Would recommend to anyone interested in insurance.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less