Great customer service over the phone when arranging my policy. Best rate I could get. Better than the insurer I had been with for years.
Very effective and efficient. They will never leave you with worries.
I have been with them for years and would not go anywhere else.
Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.
Have had good claims service with claims.
RACQ are good.
RACQ are quite professional in response to any call.
Living in Central Rural Qld, RACQ was our first choice. They have come to our rescue many times, they are very quick to respond and always in a timely manner, so we are not parked out in the beating hot sun for long. If you live in Qld, RACQ is the insurer for you.
I am happy to stay with RACQ.
Happy with how much I am paying.
I am not a big fan, as when I had a claim of someone who ran into my car and took off and was able to get the details of the person (via a random note left by a witness with the number plate), they did not chase him. I was able to contact the guy myself however they were apparently not able to. When I told them their service was bad, as I was able to do it with one phone call, the RACQ agent was defensive. They did a terrible job and I had to pay the repairs myself. Was NOT happy at all!
RACQ are brilliant, I don't have any problems with them, their services are fast and reliable.
Excellent service.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
