Small bank, but have grown enough to have lost that small bank customer service. Products are a little out of date compared to others. Too close to the end of mortgage to look at moving now.
We have very friendly and helpful staff.
Staff are friendly and knowledgeable. Branch is easy to access and it's easy to get in contact with them. They are one of the few who are sympathetic to aged people.
I love this bank! Can do anything I want with them from a term deposit through to a loan. They make it easier for you!
Interest rates too high. Every month the interest rates get increased.
I like most things, need to update my card though and I'd like some sort of option to request and issue a new card online. Other then that very friendly staff and great branch.
Have been with HCCU for 20 yrs.
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