Difficulty discharging loan for over a month as the lender stalls and charges the interest that I should no longer be payIng. Not sure how long this will ever take or how this can occur. This is not really acceptable in a cost of living crisis. Been a loyal customer since mid 90’s with present lender on different products i finally realise i am paying way too much here and provider seems happy to keep it that way. Now I seem not to be able to change providers and get a better deal. Help! I am Questioning what “community “ based “banking” actually means So hard to get any action, answers or resolutions. I do not know this organisation anymore. In all fairness They were very good once with wonderful counter staff especially, but that time has passed. Ive referred matter to regulators.
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