Sydney Mutual Bank bank account reviews

Very helpful.

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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SCU is a great bank I have been banking with them for over 20yrs and have never had any troubles with my account.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Very good.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Its great

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love my bank they are always there to help whenever i need them. You never speak to an operator always a consultant.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like the credit union as it is efficient and friendly, but I don't like excess fees, I don't see why we should have to pay for accessing our own money.

Price   0 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Losing my local branch recently has made it very difficult to submit cheques but luckily I visit another town weekly that has a branch. Customer service is always friendly.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   0 / 10

Trust   10 / 10

Less

The former manager who opened my account was fabulous. However, ever since she left, its customer service quality is downhill from there. The current 2nd in charge is awful; no personality whatsoever! But from time to time, a teller will compensate for her awfulness, so I stick to this bank, for God only knows what for!

Price   4 / 10

Features   1 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

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I have a Visa Debit Card and had been using is like an EFPTOS card. The SCU wrote to me and advised it was costing me a lot per month and that I should use it as a "credit card". Now, would one of the Big 4 do that?

Price   5 / 10

Features   3 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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When you visit a branch you feel as if you are part of the Family. Customer service and attention is excellent.

Price   5 / 10

Features   4 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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SCU has a wide range of accounts to help your money work harder for you. They have the personal touch where you speak to someone in your own country and speaks your language as well. Overall I couldn't be happier with their service.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Excellent customer service the staff are really nice especially at the Penrith branch. The fees are so cheap compared to my old credit union which were so expensive.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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no bank fees

Price   3 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   10 / 10

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I like this product because of the personal service from the staff at the branch.

Price   5 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are friendly and helpful.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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