SCU is a great bank I have been banking with them for over 20yrs and have never had any troubles with my account.
I love my bank they are always there to help whenever i need them. You never speak to an operator always a consultant.
I like the credit union as it is efficient and friendly, but I don't like excess fees, I don't see why we should have to pay for accessing our own money.
Losing my local branch recently has made it very difficult to submit cheques but luckily I visit another town weekly that has a branch. Customer service is always friendly.
The former manager who opened my account was fabulous. However, ever since she left, its customer service quality is downhill from there. The current 2nd in charge is awful; no personality whatsoever! But from time to time, a teller will compensate for her awfulness, so I stick to this bank, for God only knows what for!
I have a Visa Debit Card and had been using is like an EFPTOS card. The SCU wrote to me and advised it was costing me a lot per month and that I should use it as a "credit card". Now, would one of the Big 4 do that?
When you visit a branch you feel as if you are part of the Family. Customer service and attention is excellent.
SCU has a wide range of accounts to help your money work harder for you. They have the personal touch where you speak to someone in your own country and speaks your language as well. Overall I couldn't be happier with their service.
Excellent customer service the staff are really nice especially at the Penrith branch. The fees are so cheap compared to my old credit union which were so expensive.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 105 bank accounts in the Mozo comparison engine.Compare more bank accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.