The former manager who opened my account was fabulous. However, ever since she left, its customer service quality is downhill from there. The current 2nd in charge is awful; no personality whatsoever! But from time to time, a teller will compensate for her awfulness, so I stick to this bank, for God only knows what for!
I have a Visa Debit Card and had been using is like an EFPTOS card. The SCU wrote to me and advised it was costing me a lot per month and that I should use it as a "credit card".
Now, would one of the Big 4 do that?
SCU has a wide range of accounts to help your money work harder for you. They have the personal touch where you speak to someone in your own country and speaks your language as well.
Overall I couldn't be happier with their service.
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