I wish they had an option to deposit cash into the account and perhaps have joint accounts, however it is so convenient and the saver feature is amazing, as are the roundups. Love it.
Everything is done through the app which is great because you have all control and info at your fingertips and their helpful customer service and regular updates make up for a lack of physical branch. I also find their monthly email reports good to read, they really keep you in the loop as to what is happening.
Best bank I have found in the over 30 years I have been banking as an adult. Best interest, best service 24 Hours, easiest way to save money while using your everyday account.
The entire banking experience with Up is so good. Every time I have had a concern I swipe the app to the left and it brings up a chat box to speak directly with an Up support member. Someone responds so fast and it operates like a persistent instant message chat service. I've reported a bug using this feature and someone responded and they released an app update in under a week specifically fixing that bug. They have zero fees on anything it seems. I love this bank. The only downside is the fact that there are no physical branches, so I'm not sure how to deposit cash into my account. I tend to just transfer to it using another account anyways. I've referred countless family and friends to Up and they all have had a similar amazing experiences. 10/10 - keep up the good work.
Great rates, incredible app, and awesome service. Only downside is there is no-one to call if you need assistance, you have to send a message through their app - however their response times are good so it's not make or break for me!
I like this bank as it suits my needs, its easy to use and fun format! I like that it has a round up savers account, where it rounds up your everyday purchases to a whole dollar which goes into your savings account.
The pros: Awesome looking card, a fantastic phone app, integration with Apple and Google Pay, alerts and schedules for when you have upcoming bills, or need to make a regular payment, and it's really easy to keep track of your budget. The cons: No physical locations = no physical ATMs to deposit to. I've had to deposit cash to a different bank and then transfer it to my Up account and from what I've read online, that's what most people do.
I like Up Bank because the app helps me keep in control of my income. Splitting my pay as soon as it comes into my saving and spending accounts is a cool feature.
I love how easy it is to open and close separate saving accounts. Each transaction lists exactly what the money was spent on and gives you the option to add a round-up option so that every time you spend money, a set amount which you decide, will go into your savings like a money jar.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.