Great insurance company. No complaints. No long customer service lines
More Virgin Money car insurance customer reviewsBy far the worst financial institution I have ever dealt with - it took over 1 year to close my account and to stop statements being sent after paying the account in full at the time of statement - they continued to charge me interest. The customer service standard is so poor, the quality of the phone lines even worse! Appalling company, I am so disgusted by virgin that I am considering cancelling my virgin gym membership.
More Virgin Money credit card customer reviewsTried to open a Virgin Money Boost Saver account. After providing my details find out you can only use with mobile app. I am a senior and only have basic phone. This is the first bank I have ever come across that doesn't have a banking website where you can login to.
More Virgin Money bank account customer reviewsThis insurance is acceptable and amazing value, however, it would be better if they can compensate more belongings in the house.
More Virgin Money home insurance customer reviewsThis is the my first experience.
Possibly the most uncompetitve rate on the planet. And on top of that they sell it as a rewards home loan as it comes with frequent flyer points (that you pay $10 a month for) that can hardly use in current environment. The interest rate is close to half a percent higher than other good competitors in the markets. And Virgin unwilling to lower their rates to even come close to that, customer service quite rude about it as well. Just a bad product in general. Sign up for it if you just want to pay more for a home loan with bad customer service.
More Virgin Money home loan customer reviewsThe Velocity Frequent Flyer is a debit card which can be used to make purchases within Australia as well as overseas as long as it is one of the supported currencies foreign currencies. In addition you can get velocity rewards points on purchases locally for every $2 Australian Dollars spent or overseas for every transaction equivalent to $1 Australian. Therefore it combines the ease and convenience of an every day debit card, with the functions of a prepaid travel card in addition to the already multi award winning Velocity Frequent Flyer rewards program.
More Virgin Money debit card customer reviewsGood organisation, very dependable too.
More Virgin Money travel insurance customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.