Virgin Money reviews

Virgin Money
Virgin Money overall rating

(as rated by the Mozo community)

5.7 / 10

based on 108 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest Virgin Money reviews

Virgin Money

Virgin Money No Annual Fee Card credit card review

Overall rating   10 / 10

Friendly and helpful staff

I have been dealing with Virgin Money with ease and the staff have always been friendly and helpful. When things got a bit hard to meet payment, they were great at providing me with other alternatives. I highly rate their customer service.

Full review

I have been dealing with Virgin Money with ease and the staff have always been friendly and helpful. When things got a bit hard to meet payment, they were great at providing me with other alternatives. I highly rate their customer service.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Kim (NSW), reviewed over 1 year ago

Virgin Money

Virgin Money debit card review

Overall rating   8 / 10

A debit card with awards features of a credit card

The Velocity Frequent Flyer is a debit card which can be used to make purchases within Australia as well as overseas as long as it is one of the supported currencies foreign currencies. In addition you can get velocity rewards points on purchases...

Full review

The Velocity Frequent Flyer is a debit card which can be used to make purchases within Australia as well as overseas as long as it is one of the supported currencies foreign currencies. In addition you can get velocity rewards points on purchases locally for every $2 Australian Dollars spent or overseas for every transaction equivalent to $1 Australian. Therefore it combines the ease and convenience of an every day debit card, with the functions of a prepaid travel card in addition to the already multi award winning Velocity Frequent Flyer rewards program.

    Price   10 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Paul (QLD), reviewed over 2 years ago

Virgin Money

Virgin Money Price Saver Comprehensive car insurance review

Overall rating   6 / 10

Great claims process - very easy

Pros: Cheaper, great claims process

Full review

Pros: Cheaper, great claims process

    Price   7 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Brian (NSW), reviewed over 2 years ago

Virgin Money

Virgin Money Home & Contents Insurance home insurance review

Overall rating   8 / 10

Inexpensive and great value for money.

My household had been with another insurer since 2006. We just decided to switch to Virgin's "home and contents" insurance. I am happy because they are cheaper than our previous policy.

Full review

My household had been with another insurer since 2006. We just decided to switch to Virgin's "home and contents" insurance. I am happy because they are cheaper than our previous policy.

    Price   8 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Maria (WA), reviewed about 3 years ago

Virgin Money

Virgin Money travel insurance review

Overall rating   10 / 10

Perfect

Good organisation, very dependable too.

Full review

Good organisation, very dependable too.

    Price   10 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   -1 / 10

    Trust   10 / 10

Less

Jessica (NSW), reviewed about 3 years ago

Virgin Money

Virgin Money savings account review

Overall rating   3 / 10

Go somewhere more modern

Slow, clunky, outdated, insecure security questions that everyone in my family knows the answer to. Money transfers take forever even though supposed to be instant, charges for transferring. Old fashioned, annoying outdated website.

Full review

Slow, clunky, outdated, insecure security questions that everyone in my family knows the answer to. Money transfers take forever even though supposed to be instant, charges for transferring. Old fashioned, annoying outdated website.

    Price   5 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Paul (TAS), reviewed over 3 years ago

Virgin Money

Virgin Money home loan review

Overall rating   9 / 10

Competitive rates; easy to use online access

They offer very competitive interest rates and fees; easy to use online systems; better than other banks with information and over the phone assistance. Have never had anything that I can complain about with Virgin Money in over seven years of...

Full review

They offer very competitive interest rates and fees; easy to use online systems; better than other banks with information and over the phone assistance. Have never had anything that I can complain about with Virgin Money in over seven years of being with them.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Debbie (QLD), reviewed about 5 years ago

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