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Virgin Money reviews

Overall rating
5.8/10
Price
6.5/10
Features
6.2/10
Customer service
5.5/10
Convenience
5.4/10
Trust
5.7/10
Based on 258 reviews as rated by the Mozo community.

Recent Virgin Money reviews

  • Virgin Money Virgin Australia Velocity Flyer Card - Bonus Points Offer review

    Overall rating   8 / 10
    Easy to use.

    Great card to get Virgin Frequent Flyer points. Customer service is reliable and never a queue on the phone. Easy to use overseas and accepted everywhere. Shame about the annual fee.

    Price
    7 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Megan, New South Wales, reviewed about 2 months ago
  • Virgin Money Special Offer Reward Me Fixed Rate Home Loan (Owner Occupier, LVR<80%, 300k+) review

    Overall rating   9 / 10
    Great customer service.

    I received an excellent rate however had to push to get it. Customer service is excellent however the online banking system could be improved as I can’t change things without having to call and speak to someone for example.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    9 / 10
    Less
    Jess, Victoria, reviewed 3 months ago
  • Virgin Money Home Insurance review

    Overall rating   6 / 10
    Poor underwriting but competitive pricing

    A pro is that their pricing is extremely competitive. A con is that unlike some other insurers, they don't offer discounts to your premium If you take extra safety precautions. For example installing security cameras in common areas, or having fire extinguishers and fire blankets will have zero impact on your Virgin money premiums.

    Price
    6 / 10
    Features
    5 / 10
    Customer service
    6 / 10
    Trust
    7 / 10
    Less
    Victor, New South Wales, reviewed 5 months ago
  • Virgin Money Car Insurance review

    Overall rating   5 / 10
    All providers seem similar to me

    Like anything all providers are similar

    Price
    5 / 10
    Less
    Brett, New South Wales, reviewed over 2 years ago
  • Virgin Money Debit Card review

    Overall rating   8 / 10
    A debit card with awards features of a credit card

    The Velocity Frequent Flyer is a debit card which can be used to make purchases within Australia as well as overseas as long as it is one of the supported currencies foreign currencies. In addition you can get velocity rewards points on purchases locally for every $2 Australian Dollars spent or overseas for every transaction equivalent to $1 Australian. Therefore it combines the ease and convenience of an every day debit card, with the functions of a prepaid travel card in addition to the already multi award winning Velocity Frequent Flyer rewards program.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Paul, Queensland, reviewed almost 4 years ago
  • Virgin Money Travel Insurance review

    Overall rating   10 / 10
    Perfect

    Good organisation, very dependable too.

    Price
    10 / 10
    Trust
    10 / 10
    Less
    Jessica, New South Wales, reviewed over 4 years ago
  • Virgin Money Savings Account review

    Overall rating   3 / 10
    Go somewhere more modern

    Slow, clunky, outdated, insecure security questions that everyone in my family knows the answer to. Money transfers take forever even though supposed to be instant, charges for transferring. Old fashioned, annoying outdated website.

    Price
    5 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    2 / 10
    Less
    Paul, Tasmania, reviewed almost 5 years ago
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