I like the Westpac bank for the customer satisfaction and ease of information available, the staff could not do more for Myself and I have spoken to other Westpac customers and they have said the same, I intend to apply for more loans from Westpac Bank in the future.
It was my first loan and the process and requirements were explained very thoroughly and if needed, the support was there. The Westpac team is very helpful and although their interest rates aren't the best, its reassuring to know that if I am uncomfortable with any of their services, there is no doubt that it will be solved.
Competitive rates, impeccable customer service, massively helpful when going through financial hardship, really went a long way to help me out.
They have been helpful with a payment holiday during maternity leave, but it took many calls to reach the point where they understood our needs, over the years there have been many admin errors requiring repeated follow up to reset repayment rates.
When I took this product out they had to compete against 2 other parties and they beat them in value and customer service, and I have reviewed this 4 times in the last 2 years, they still are totally competitive in the market place.
In this product my personal banker was fantastic. He got the best competitive pricing for the time period and I looked around and could not do better.
Westpac is the bank for me. Reliable, trustworthy, honest, friendly and very convenient. I've always chosen Westpac in relation to finances and I will continue to do so because they have always assisted me as best they can with nothing but a smile and terrific customer service.
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.49% would cost $34,548.78 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.50% would cost $34,632.09 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,277.58 including fees.
Terms from 1 to 10 years. Representative example: a 5 year $30,000 loan at 5.64% would cost $34,748.53 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 4.99% would cost $34,158.97 including fees.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.