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Formerly St.George in Victoria, The Bank of Melbourne provides a banking alternative to customers with its large range of products in home, personal and business banking. Based in Victoria the Bank of Melbourne offers its customers bank accounts, credit cards, term deposits, private banking services, home loans and personal loans.
Your selected savings accounts
I have been with this bank for quite a number of years and their Customer Service no matter what branch you attend is superior, always welcoming and helpful.
Unfortunately they've just become another bank and closed all their branches which is extremely difficult.
Bank of melbourne they are always willing to help with online banking just a phone call away. Both my children are banking with bank of melbourne
The customer service can be exceptional over the phone, when you're prepared to wait & also in an actual bank. However, I'm in a country town. In which they shut down the bank & the ATM. The only way to do banking was online & you had to figure out for yourself that you could use a Westpac ATM. As, there was no notification given. A couple of years down the track now, we may be able to do banking in the Westpac branch. The closest Bank of Melbourne branch is an hour away. I still bank with them due to their service when I need it & the products are okay. Better then the competition.
They closed our nearest branch and our closest one now is 40 mins drive away so not happy about that. On the positive side, their customer service is by far the best we've experienced from any bank
Bank of Melbourne, from my experience, has a level of customer service, in both their branches and call centres, that is unmatched by any other bank in this country.
The Bank of Melbourne has its flaws like every other bank but, overall, they are better than any other bank with whom I've dealt in the past. In branch customer service is exceptional and their product range as good as offered anywhere.
Had excellent customer services until a year ago especially with closing of a number of branches.
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