Your selected savings accounts
Great Southern Bank is an alternative to the big banks, offering financial, health and insurance solutions to over 500,000 Aussies. As a mutual, it's run by members for members and reinvests in making its service better for customers and supporting local communities. Great Southern Bank is committed to helping members through life's big changes, so if you want to make a change for the better, check out its range of home loans, personal loans, credit cards, savings accounts and more.
Your selected savings accounts
I Love this bank a family member got me onto them because of there amazing interest rates I haven't seen a bank yet that has better interest rates I highly recommend
The staff are friendly and professional
Friendly informative staff. A wide range of products. Great internet banking and app. Interests rates a really good. They were also very helpful when we had a homeloan. They made the process less stressful. My personal banker was a really beautiful man. Very lucky to have such a caring and compassionate person helping us along the way.
GSB discontinues products (e-saver boost and another) and doesn't tell the customer that this has occurred, leaving the customer in a far less favorable account than what is currently available. And don't bother complaining. They will say they aren't allowed to give advice to customers!
Generally customer service is good with short wait times. Friendly staff. Product is good with competitive to no account fees. Good for those who use internet & phone banking but due to lack of branches it’s not great for customers who bank in person at a branch. This also makes processing times slower than the big four.
A young bank prior to being a credit union, prefered when still a credit union
They are so helpful they have good interest rates and their app is so easy to use the only con is they don't have a 24.7 phone contact line.
Great service
Competitive interest rate on savings with few monthly requirements for bonus interest. However no physical branches or very few branches available. Difficult to find out the interest rate charged without calling to ask. App has an average UX, a little clunky and no option for a convenient PIN to log in. Overall a run of the mill bank, no perks or standout features.
Very easy to use bank, app has a lack of features. Difficult to sort through different payments and deposits.
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