Major Aussie banks’ foreign exchange services down following Travelex site ransom
Major Australian banks including NAB, the Commonwealth Bank and Westpac have been hit by the recent Travelex site ransom.
The story so far
Much like something out of a Sci-Fi novel, foreign exchange services company Travelex is right now under attack from cyberhackers. Hackers took the travel money giant’s website hostage on New Year’s Eve and are reportedly asking for $6 million (AUD 8.7 million) ransom money in exchange for encrypted customer data.
Travelex announced the cyberattack on 2 January. Reports claim that the cyberhackers used Sodinokibi/REvil ransomware and are threatening to sell 5GBs worth of customer data on the dark web, unless Travelex hands over the ransom money. However, a statement on Travelex’s Australian website reads:
“On discovering the virus, and as a precautionary measure, Travelex immediately took all its systems offline to prevent the spread of the virus further across the network.
Whilst the investigation is still ongoing, to date our investigation shows that customer data has not been compromised.”
UK based, Travelex is reportedly working with the Metropolitan Police to track down the hackers and regain control of the system.
RELATED ARTICLE: Is it safe to send money overseas? Here’s what you need to know
Which Aussie banks have been affected by the hack?
Big four banks NAB, the Commonwealth Bank and Westpac are all currently affected by the Travelex site ransom. Foreign cash online ordering services for all three of these major banks are currently down.
So if you were hoping to order foreign money from any of these major banks, all you’ll get right now is a broken link.
But of course, major banks weren’t the only ones affected by the hack. Smaller Aussie banks and banking services affected include BOQ, People’s Choice Credit Union, Beyond Bank, Bankwest and Australia Post.
Below is a table of Aussie banks and services currently affected by the Travelex cyberattack:
|Bank/Service||Online FX services affected?|
As this story is ongoing, further developments and other Aussie banks affected by the cyberattack may be released in the coming days. So watch this space for updates.
For now, if you are heading off overseas and you need some foreign cash, why not check out our prepaid travel cards comparison page. You can load up the currency before you leave and take money out of ATMs once you get to your destination.
Or take a look at the prepaid travel money cards below for a quick glimpse of what’s on offer.
Compare prepaid travel cards - rates updated daily
Search promoted prepaid travel cards below. Advertiser disclosure.
- Cash Passport
Platinum Prepaid Currency MastercardCash Passport
Platinum Prepaid Currency MastercardDetails
Just Go Visa Prepaid Travel Card7-Eleven
Just Go Visa Prepaid Travel CardDetails
- Qantas Money
Qantas Travel Money CardQantas Money
Qantas Travel Money CardDetails
- Commonwealth Bank
Travel Money CardCommonwealth Bank
Travel Money CardDetails
^See information about the Mozo Experts Choice Awards
Mozo may receive advertising fees from the financial institutions, issuers of financial or credit products and third party advice providers that are shown on this page. These fees are based on a cost per click, cost per acquisition, or a fixed fee.