Your selected bank accounts
Your selected bank accounts
Likes: the online convenience, quick digital startup, cool wallpaper change per season, ATM withdrawal fee refund, use of tags/notes/image attachments for receipts, HIGH INTEREST RATE even on everyday account (much more with the savings account), cool looking Platinum physical card, no issues with tapping, easily integrated on Google wallet Dislikes: the closest physical branch is in the city, which is very hard to access from Northern Beaches (especially during after hours our outside office hours). Macquarie isn't integrated very well with some external apps (e.g. RAIZ).
Macquarie provide my husband and I with flexible and efficient ways to manage our funds and investments in retirement to maximise our ability to enjoy life after our careers have now come to a close.
Incredibly poor customer service. When their IT systems malfunction, you're on your own as their customer service is non-existent.
I’m very happy with the service and product that I have received so far. I would happily recommend it to family and friends.
great bank, customer service and products
ONE THING I LIKE ABOUT MACQUARIE IS THAT THEY GIVE GOOD INTEREST RATES ON ACCOUNTS AND WITHOUT CONDITIONS - WHICH, WHEN COMPARED TO OTHERS, WORKS TO MY ADVANTAGE - EG ING OFFER BETTER INTEREST BUT YOU MUST HAVE AN INCREASING BALANCE AND A MINIMUM NUMBER OF TRANSACTIONS WITHIN ANY GIVEN TIME PERIOD - THIS DOES NOT SUIT ME
The app is easy to use and navigate and savings accounts have great interest.
Macquarie Bank is a really great banking option in Australia. It is user friendly and easy to access through the App. The App is convenient and lists all accounts easily. Access is safe and has the usual safety/security options. The only con is the transfer of funds to other accounts as they don’t yet use Osko etc.
Pro: good customer service Con: Applied online, after saying "card is on its way" and I was able to have access to go on the app, it works at first then suddenly it blocks me after saying "too many attempts have been made". How is it too many attempts when I only logged in TWICE?? As a new customer, ALL banks should give new customers a second chance or even third to fix things or log in. I put my details correctly, pin, password everything was correct. And for some reason it says I can't log back in. Like.... seriously???
Macquarie Bank stands out for its excellence, offering innovative financial solutions, competitive rates, and top-notch customer service. It's a reliable choice for those seeking quality banking services and a positive overall experience.
^See information about the Mozo Experts Choice Bank Account Awards
Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.
While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.