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The Everyday Account from Up is jam-packed full of useful features for Aussie customers - and it's fee-free!
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Great little modern banking system that is easy to use and entertaining.
Easy to use and convenient down side is no branch but makes up in other ways
Up, on my opinion, has the best app for controlling your account. You can set aside "savers" to save up for something you want & set deposits to go into it. It tells you when you've saved enough & asks if you want to go shopping! Promp & polite customer service, they quickly responded to my concern regarding an unauthorised transaction. So far not a single complaint about this bank. Much better than being a number to the "Big Four".
Ive changed from a few banks recently trying to find the right one and Up is amazing compared to all of them.
I love the convenience of up bank onlne
Up bank is a fun way of banking, completely online, it uses interactive features and colours that allows your brain to see banking and saving as something enjoyable. You make multiple savers, set up auto transfers, the interest rate is reasonable and achievable by making a few purchases a month to activate the interest rate. Over all I am really enjoying Up bank and it’s services. Would definitely recommend to those who benefit from visual stimulation
Up Bank is an excellent online bank. It is completely fee free and the mobile banking app is the best I've ever used. Transferring money, and keeping track of your budget and expenses is very easy. You can have as many separate savings accounts as you need, and the interest rate is good. Payments are processed instantly. If your boss processes payroll on Friday, you'll have your payment Saturday morning instead of Monday. The customer service team is responsive and helpful. Cash deposits and withdrawals can be done at Australia Post offices, which with the increased closing of bank branches and ATMs, is very convenient. I recommended it to my Mum and she loves it. However it should be noted that Up is a purely online bank. There are no physical bank branches and no call centre, and customer support is done via chat in the app, so it's not for everyone.
I thought it was good when I signed it up before my oversea trip to Europe. It start ok; I event referred a friend to join. but there were few times my purchase were declined event it was a small amount (including an international brand hotel payment). then I informed UP that I was in oversea and asked them don’t block my transactions. But when I was making a major purchasing it was blocked again. I tried to contact UP, after one hour waited on line, I was told that they had finished for the day, and asked me to contact them next day. Because I had transferred all my money to UP for this purchase and I couldn’t transfer it out (had to wait to next day). And I had not money to finalise my purchase. As a result I had not choice but loss A$2000 and used another way of payment.
I love all the different features of the Up app, including the 'financially sound system' and how it visualises my spending. The only con is the lack of a physical bank location as well as I haven't been able to link it as an official bank when doing online statement checks.
Appreciate the modern look on banking. Makes it fun and easy.
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