Your selected credit cards
Time to put a new piece of plastic in your wallet? Check out the credit card options on offer from Citi (formerly Citibank). Part of Citigroup and operating since 1985, Citi was one of the first foreign banks to start operation in Australia.
We’ve collected all the must-knows about Citi credit cards below to help you pick the right one.
100,000 bonus Citi reward Points when you spend $5,000 on eligible purchases within 3 months from approval. That’s $400 when you Pay with Points! Earn up to 1 Citi reward Point per $1 on eligible transactions. Access up to 3 months complimentary International Travel Insurance and up to 14 days Domestic Travel Insurance with a Citi Rewards Credit Card when meeting eligibility criteria. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
Enjoy 0% p.a. for 15 months on purchases and balance transfers. Balance transfer reverts to cash advance rate. Earn up to 1 Citi reward Point per $1 on eligible transactions. Access up to 3 months complimentary International Travel Insurance and up to 14 days Domestic Travel Insurance with a Citi Rewards Credit Card when meeting eligibility criteria. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
0% p.a. for 24 Months on balance transfers. 1.5% balance transfer fee applies. Rate reverts to cash advance rate. $49 annual fee in the first year, reverts to $99 thereafter. Access complimentary insurance for eligible products purchased with your Citi Clear Credit Card, including Extended Warranty Insurance and Purchase Protection Insurance. Enjoy a low ongoing variable purchase rate of 14.99% p.a. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
Your selected credit cards
Citibank customer service in general is terrible. Every time I've called I seem to have an Indian person answer my call who I have trouble understanding (though all have been nice). I have tried to get my monthly statement on a specific date for the last two months with no luck. I even have written confirmation letter from the Citibank Customer Advocacy Unit stating my statement cycle is the 13th of each month, but even today - the 13th of September, they still have not provided me a statement and apparently I will now not receive it until the 24th of September and no one can tell me why. What makes it even more annoying is that via an Online Chat earlier in the day I was told I should receive it by the end of today (being the 13th of Sep) yet having just spoken to someone on the phone earlier today and this evening I won't get it until the 24th of September. I mean, how hard is it to get a customer their Statement, especially after you've written it in a letter that they would receive it today. Is it common practice a bank makes their customers chase them to pay them? When you pay a $700 Annual Fee, you have every right to expect a basic level of service - I mean it's not like I'm asking you to perform the impossible, surely. In general, the card does come with a plethora of benefits which makes it attractive, however, the absence of adequate customer service at a base level overshadows what benefit the card offers. If being treated with respect as a customer and not having to deal with team members who do not know their own product offerings is important to you, then I suggest you look elsewhere. If however, you are happy to never deal with anyone in person, on the phone, or via an online chat, this card may very well be something that works for you. As of today, I will be cancelling my card and moving to ANZ. RIP Citibank Prestige Credit Card.
I find it to be a solid choice for its no-annual-fee option and good rewards. I joined because of its attractive sign-up bonuses or 0% APR on purchases for the first few months, on the flipside after the introductory period, the APR can be relatively high compared to others. It also doesn't offer travel insurance or extended warranty protection
Excellent customer service and rewards program been with Citi for over 20 years
Very good on most aspects of credit but I find Interest rates very high
I do you like the party lounge access provided and insurance that is included in this credit card so the upfront cost I feel is quite steep. The bonus Qantas frequent flyer points was good on signup
Very easy to obtain always offering higher credit limits which can get you into financial trouble and the interest rates are very high in comparison to other institutions reward points are reasonable but cash withdrawals are too easy and costly
Was recently charged a late fee of $30 due to my elderly mother having serious health issue & being in hospital, I asked for it to be waived as have never ever late for a payment in 5 years & received a NO, disappointing & pretty greedy in my opinion !
I like their travel insurance inclusion for flights bought through this credit card. Enjoy paying with points too.
Terrible customer service Very bad security Never use Citi credit card
Citi locked my account as I was leaving on vacation. Security is out to lunch.
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