Your selected home loans
Macquarie is one of the largest mortgage lenders in Australia, falling just outside the Big Four banks. Its simple home loan offering includes a Basic Home Loan and an Offset Home Loan, both of which are available with either a variable or fixed interest rate, and as an owner-occupier or investment loan.
Your selected home loans
They have good customer service, easy to get contact to and are responsive. But their rates are not competitive and they don't care about customer retention.
Macquarie is a great bank for all your home loan needs . It has great interest rates , wonderful customer service , and a faboulous online banking system !
Their customer service is good, I always get a swift response and my original loan application was approved within 48 hours. you get an instant alert every time money is deposited in your bank which I find helpful. The online platform can sometimes be a little tricky to access with extra security measures, but this does make you feel like your money is secure. The yearly service fees are quite high.
macquarie has everything you need for your home loan needs covered and great rates and great customer service
Great rates, reviewed when requested first existing customers to remain competitive in the market. Easy to manage and rename offset accounts to allocate salaries for different purposes. Patient and attentive customer service when needed 24/7. Notifications in App when money is deposited/withdrawn and fraud alert notified via sms. Cash withdrawal available from major and available ATM, making accessibility to funds easy.
Macquarie Bank's service is frustratingly inaccessible. Limited to 9-5, they're unreachable when you need help outside these times. Issues don’t adhere to business hours, and neither should they.
Very impressed with Macquarie's consistently great rates and how closely they worked with us.
There is no physical branch, however the app is simple and the bank refunds all atm transaction fees.
Interest rates are highly competitive, particularly when we initially refinanced with their fixed rate option. Customer service during the refinancing process was underwhelming and the process was delayed due to their poor customer service, ultimately meaning we ended up with a higher interest rate, due to a rate rise. Their online banking is fairly easy to use however it is not as extensive as some competitors. Customer service via phone or live chat is generally good however wait times can be long. Macquarie are going cashless which could be problematic for some.
Prompt polite responding to queries No long wait times when calling Good interest rates Ease of use of online and mobile software applications Good security Flexibility I have referred 2 people they came back very positive about the service and how Macquarie looked at products that would best suit them. Several years later and they are both still happy with Macquarie Have not come across any cons as yet
Macquarie is operated by Macquarie Group Limited.
Macquarie Bank does not have branches for its customers, but you can still contact Macquarie via email, live chat or over the phone.
Macquarie says it can offer home loan pre-approval in one business day, but this could vary depending on your individual circumstances.
Macquarie Bank has a maximum borrowing amount of $10 million for property.
You can apply online for a Macquarie home loan. Here is some of the eligibility criteria:
* WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
** Initial monthly repayment figures are estimates only, based on the advertised rate. You can change the loan amount and term in the input boxes at the top of this table. Rates, fees and charges and therefore the total cost of the loan may vary depending on your loan amount, loan term, and credit history. Actual repayments will depend on your individual circumstances and interest rate changes.
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