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AAMI Comprehensive Car Insurance

Monthly premiums available
costs extra
Maximum no claim discount
up to 70%
Online discount
$50
Choice of repairer

Details

Rates and fees information correct as at 10 August 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $500 - $2,775

  • $400 for listed drivers under 25, $1,400 for unlisted drivers under 25, $400 for listed inexperienced drivers over 25, $1,400 for unlisted inexperienced drivers over 25, $400 for learner drivers.

  • 60% (TAS)
    54% (NT)
    56% (SA)
    60% (QLD)
    70% (ACT)
    64% (WA)
    56% (VIC)
    70% (NSW)

  • 10 years

  • $50

  • Discount on Home and Contents Insurance if held

  • Maximum no claim discount is protected if no more than 1 claim is made per renewal period

  • Under 25s can get 10% discount by completing AAMI Skilled Driver Course.

Service features
  • Optional Extra

  • New policies purchased online by 30 June 2021 receive 1 year free AAMI Roadside Assist.

  • n/a

Coverage summary
  • Agreed or Market

  • - within 2 years of original registration

  • Up to $1,000 if damaged or stolen, combined with emergency repairs and options.

  • Yes - standard excess. Option to reduce windscreen excess to $0 for an additional premium.

  • Up to $1,000 combined with personal property and emergency options.

  • Reasonable towing costs. Up to $1,000 accommodation costs if greater than 100 km from home (combined with personal property and emergency repairs). $250 for travel cost per incident.

  • - Up to 21 days.

  • Not at fault - Yes. At fault - Optional Extra. Unlimited days, max $90 per day.

  • Yes - legal liability cover, accidental loss and damage when using a substitute vehicle.

  • Up to $1,000 for trailer only

  • No

  • Up to $500 per item.

  • Automatically covered

  • Optional Extra

*Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Customer Reviews

How are AAMI car insurance rated by the Mozo community?

Overall customer rating
8.0/10
Value for money
7.5/10
Policy coverage
7.7/10
Customer service
8.1/10
Claims handling
7.9/10
Trust
7.9/10

Latest reviews of AAMI Comprehensive Car Insurance

  • Overall 6/10
    Customer service is cold.

    They remind me I need to renew my car insurance. But we found they sent the wrong information to the wrong customer. I thought it was a fake message. Later on when I contacted them, they did not explain any reason and expressed their apologies, just said 'it’s not your policy, you need to ignore it.' The attitude is cold. Wasted my time already. If you make a mistake and cause trouble to the customers, shouldn’t you first explain the situation and apologise? Do you need customers to guess the issue themselves? Shouldn't insurance companies be reassuring? I will therefore consider changing to an insurance company to make me feel respected and safe.

    Read full review

    They remind me I need to renew my car insurance. But we found they sent the wrong information to the wrong customer. I thought it was a fake message. Later on when I contacted them, they did not explain any reason and expressed their apologies, just said 'it’s not your policy, you need to ignore it.' The attitude is cold. Wasted my time already. If you make a mistake and cause trouble to the customers, shouldn’t you first explain the situation and apologise? Do you need customers to guess the issue themselves? Shouldn't insurance companies be reassuring? I will therefore consider changing to an insurance company to make me feel respected and safe.

    Value for money
    -1/10
    Policy coverage
    -1/10
    Customer service
    3/10
    Claims handling
    -1/10
    Trust
    5/10
    Less
    Julie, New South Wales reviewed 21 days ago
  • Overall 1/10
    Unlucky with AAMI

    When you are with AAMI, you will know how unlucky you are. The worst company ever! They don't even deserve one star. They are good until they are taking your money. I would not recommend this even to my worst enemy. Be cautious!

    Read full review

    When you are with AAMI, you will know how unlucky you are. The worst company ever! They don't even deserve one star. They are good until they are taking your money. I would not recommend this even to my worst enemy. Be cautious!

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Rosr, New South Wales reviewed 28 days ago
  • Overall 1/10
    Customer Service is terrible

    Have requested numerous times for them to provide copies of renewal invoices which they refuse to do. They can't get the login to work so I can get them myself. Have spent hours on the phone with them trying to resolve, we have 7 vehicles with them through our business and we will be going elsewhere.

    Read full review

    Have requested numerous times for them to provide copies of renewal invoices which they refuse to do. They can't get the login to work so I can get them myself. Have spent hours on the phone with them trying to resolve, we have 7 vehicles with them through our business and we will be going elsewhere.

    Value for money
    5/10
    Policy coverage
    5/10
    Customer service
    1/10
    Claims handling
    7/10
    Trust
    3/10
    Less
    Stacey, Queensland reviewed about 2 months ago
  • Overall 1/10
    Very sad

    They have been lying to me and made my life like hell. I have been trying to work with them. My claim number is :M057955915. The person that called me every time was very rude and disrespect-full to me. She made me feel down and sick. Every time I spoke to her, her tone and her way of speaking was in a way the made me cry every time after call. I have been calling them and they don't even provide their name. I am on medication now.

    Read full review

    They have been lying to me and made my life like hell. I have been trying to work with them. My claim number is :M057955915. The person that called me every time was very rude and disrespect-full to me. She made me feel down and sick. Every time I spoke to her, her tone and her way of speaking was in a way the made me cry every time after call. I have been calling them and they don't even provide their name. I am on medication now.

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Ershad, New South Wales reviewed about 2 months ago
  • Overall 0/10
    No interest at all in retaining loyal customers

    15 years car insurance with this company and never made a claim. 40% increase in premium over the last 2 years for no reason. I Live in a tiny rural town with no crime or vehicle theft. AAMI unable to clarify reason for increased premiums. No interest at all in retaining loyal customers such as me. Will never insure with them or recommend them again. Very sad times we are living in with greedy uncaring insurance companies. Don't be fooled by AAMI as they are as bad as the rest.

    Read full review

    15 years car insurance with this company and never made a claim. 40% increase in premium over the last 2 years for no reason. I Live in a tiny rural town with no crime or vehicle theft. AAMI unable to clarify reason for increased premiums. No interest at all in retaining loyal customers such as me. Will never insure with them or recommend them again. Very sad times we are living in with greedy uncaring insurance companies. Don't be fooled by AAMI as they are as bad as the rest.

    Value for money
    0/10
    Policy coverage
    0/10
    Customer service
    0/10
    Claims handling
    0/10
    Trust
    0/10
    Less
    Mick, Victoria reviewed about 2 months ago
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About AAMI

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