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Budget Direct Gold Comprehensive Car Insurance

Monthly premiums available
costs extra
Maximum no claim discount
Not Published
Online discount
up to 15%
Choice of repairer
Optional Extra

Details

Rates and fees information correct as at 11 July 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $500 - $1,850

  • $600 for drivers under 21, $500 for drivers under 24, $600 for unlisted drivers, $500 for inexperienced drivers over 24.

  • Not Published

  • n/a

  • up to 15%

  • n/a

  • Maximum no claim discount protection is optional with additional premium

  • n/a

Service features
  • Optional Extra

  • Optional Extra

  • n/a

  • n/a

Coverage summary
  • Agreed or Market

  • - within 2 years and 40,000 km of original registration

  • Up to $500 if damaged.

  • Yes - standard excess. Option to reduce windscreen excess to $40 on every windscreen claim for an additional premium.

  • Up to $500

  • Reasonable towing costs. Up to $850 travel and accommodation costs (max $100 per day).

  • - Up to 14 days, max $1,000 total.

  • Not at fault - Yes. At fault - Optional Extra. Up to 14 days.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000.

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

  • $5,000 within 12 months of accident.

  • No

*as voted by the Mozo community

Customer Reviews

How are Budget Direct car insurance rated by the Mozo community?

Overall customer rating
7.4/10
Value for money
7.6/10
Policy coverage
7.2/10
Customer service
7.5/10
Claims handling
6.7/10
Trust
7.0/10

Latest reviews of Budget Direct Gold Comprehensive Car Insurance

  • Overall 1/10
    Disgusting, ready to go to another company

    Terrible call centre and just poor handling of customer complaints. Under trained staff members ripping off customer.

    Read full review

    Terrible call centre and just poor handling of customer complaints. Under trained staff members ripping off customer.

    Value for money
    4/10
    Policy coverage
    5/10
    Customer service
    1/10
    Claims handling
    2/10
    Trust
    1/10
    Less
    Chloe, Queensland reviewed 15 days ago
  • Overall 0/10
    Absolute Dogs

    These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve a claim and over 20 hours worth of phone call. I also have a newborn baby and had to use my wifes car and my family was stuck at home. They said they didn’t care about my situation. I was left in the dark the whole time. Had to track down different departments myself. Was told false information in the claims department. Would definitely not recommend these dogs!

    Read full review

    These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve a claim and over 20 hours worth of phone call. I also have a newborn baby and had to use my wifes car and my family was stuck at home. They said they didn’t care about my situation. I was left in the dark the whole time. Had to track down different departments myself. Was told false information in the claims department. Would definitely not recommend these dogs!

    Value for money
    0/10
    Policy coverage
    0/10
    Customer service
    0/10
    Claims handling
    0/10
    Trust
    0/10
    Less
    Amon, Victoria reviewed 3 months ago
  • Overall 0/10
    Worst insurance.

    If you have lost any demerit points, they don't cover you at all. Worst insurance company, I had the worst experience with them. I was paying for years and thought I would be insured with them but nope. After a car accident I found out that they would not cover my car or other people's car because I lost 3 demerit points speeding over 2 years ago, so they left me with over $40,000 in debt.

    Read full review

    If you have lost any demerit points, they don't cover you at all. Worst insurance company, I had the worst experience with them. I was paying for years and thought I would be insured with them but nope. After a car accident I found out that they would not cover my car or other people's car because I lost 3 demerit points speeding over 2 years ago, so they left me with over $40,000 in debt.

    Value for money
    0/10
    Policy coverage
    0/10
    Customer service
    0/10
    Claims handling
    0/10
    Trust
    0/10
    Less
    Mary, Queensland reviewed 8 months ago
  • Overall 9/10
    Great customer service and competitive premiums.

    Very competitive prices, easy to deal with and great customer service.

    Read full review

    Very competitive prices, easy to deal with and great customer service.

    Value for money
    9/10
    Policy coverage
    9/10
    Customer service
    9/10
    Claims handling
    -1/10
    Trust
    9/10
    Less
    Steve, New South Wales reviewed 8 months ago
Budget Direct

About Budget Direct

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