Car insurance with roadside assistance
There are few more embarrassing and stressful experiences than having your car break down in peak hour traffic or a blown tyre putting a stop to your road trip plans.
While comprehensive car insurance alone won’t cover things like engine failure, combining your policy with a roadside assistance package can help you out of a jam if you find yourself stuck by the side of the road.
What is roadside assistance?
Roadside assistance is a service designed to assist you if something happens to your vehicle. Typically, roadside assistance covers flat tyres, flat batteries, breakdowns, and empty fuel tanks, but cover can differ between providers.
Is roadside assistance included in comprehensive car insurance?
In many cases, roadside assistance is an optional extra and won’t come as a standard inclusion in your comprehensive car insurance policy. In fact, many car insurance providers don’t offer it at all, meaning you’ll need a standalone product if you want roadside assistance.
Which car insurance comes with roadside assistance in Australia?
Roadside assistance isn’t always included as part of comprehensive car insurance. So if it’s a feature you’re keen on, you may have to pay an extra fee to add it to your policy.
Below you’ll find a range of popular car insurance providers that offer roadside assistance, either as part of their policies or as separate products.
Does Youi car insurance include roadside assistance?
Yes, Youi’s comprehensive car insurance policy comes with roadside assistance as standard. Make sure you read through the policy’s product disclosure statement (PDS) to find out what’s included and excluded as part of Youi Roadside Assist, if fees apply, and more.
Youi’s comprehensive car insurance policy was a 2022 Mozo Experts Choice Award^ winner in the Exceptional Value Car Insurance category. You can read a brief overview of the policy’s features below.
Important information on terms, conditions and sub-limits.
Youi Comprehensive Car Insurance*
- Complimentary emergency roadside assistance
- New-for-old-car replacement (within 2 years)
- $1,000 limit on emergency repairs and accommodation
Youi’s exceptional value policy features many flexible options you may be after at an affordable price. In an emergency, you can access up to $1,000 to cover repairs without an insurance assessment or choose to use those funds for accommodation and travel if you’re more than 100km away from home.
Emergency roadside assistance is also included as standard in this policy. You’ll be able to get back onto the road after a theft or an accident where you’re not at fault with Youi’s hire car cover (for up to 14 days).
Youi also offer new car replacement if your vehicle is written-off and under two years old and you bought the car new or as a dealer demonstrator model.
Does Virgin Money car insurance include roadside assistance?
Virgin Money car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about roadside assistance through this provider, read the Virgin Money car insurance review or head to their website.
Important information on terms, conditions and sub-limits.
Virgin Money Comprehensive Car Insurance*
- 15% buy online discount (for the first year’s premium)
- Up to 15% no-claims discount
- Automatic hire car cover after theft or not-at-fault accident
You’ll be well taken care of by a Virgin Money Comprehensive Car Insurance policy in an emergency. It covers up to $200 per day in travel and accommodation costs after an accident (maximum $1,000 in total), plus $500 in emergency repairs to get your wheels back on the road, as well as hire car cover for 14 days (up to $1,000) to keep you moving.
Hire car coverage is included as standard after a theft or not-at-fault accident, but is only an optional extra for at-fault accidents. If you apply for the policy online, you’ll be treated to a 15% discount on your first yearly premium. And if you keep a clean claims record, you could build up a no-claims discount as high as 15% (this can increase for each consecutive year you make no at-fault claims, but can be reduced if you do claim).
Does Budget Direct car insurance include roadside assistance?
While Budget Direct does not include roadside assistance with its comprehensive car insurance policy, you can purchase it as a standalone product. For more info on inclusions and exclusions or fees, visit the Budget Direct website and read through the T&Cs.
Budget Direct is a 2022 Mozo Experts Choice Awards winner for their comprehensive car insurance policy. Check it out below!
Important information on terms, conditions and sub-limits.
Budget Direct Gold Comprehensive Car Insurance*
- 15% discount for buying online
- New-for-old vehicle replacement (see conditions below)
- Hire car after an accident when you weren't at fault
- Low-km drivers may have their premiums reduced
With competitive prices and solid cover limits, a 15% discount if you purchase your car insurance online, and a highly-rated 24/7 claims service, Budget Direct offers one of the best car insurance policies at the moment.
This policy includes useful features that can help keep you on the road, like hire car cover for 14 days after a theft or not-at-fault accident (up to $1,000 in total). You’ll also be covered by new-for-old car replacement (when the car is under two years old or has driven less than 40,000km), $500 of personal property cover and $1,000 for replacement keys.
Does NRMA car insurance include roadside assistance?
Through NRMA, roadside assistance is a separate product that incurs a monthly fee. Read through Mozo’s NRMA comprehensive car insurance review for more information.
Does RAC car insurance include roadside assistance?
RAC car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about their policy, read through Mozo’s RAC comprehensive car insurance review.
Does RACV car insurance include roadside assistance?
RACV car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about their policy, read through Mozo’s RACV comprehensive car insurance review.
Does RACQ car insurance include roadside assistance?
RACQ car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. If you choose to add roadside assistance to your RACQ car insurance policy, you may qualify for a 17.5% p.a. discount on your car insurance premium T&Cs apply, check RACQ website for details).
For more information about RACQ’s policy, check out Mozo’s RACQ comprehensive car insurance review.
Does GIO car insurance include roadside assistance?
GIO comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about this policy, read Mozo’s GIO comprehensive car insurance review.
Does Apia car insurance include roadside assistance?
An Apia comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more info about this policy and what roadside assistance includes, read Mozo’s Apia comprehensive car insurance review.
Does AAMI car insurance include roadside assistance?
AAMI comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about this AAMI policy, read through Mozo’s AAMI comprehensive car insurance review.
Does Rollin’ car insurance include roadside assistance?
Unfortunately, Rollin’ comprehensive car insurance does not come with roadside assistance, so you’ll need to purchase a standalone product.
Does Australia Post car insurance include roadside assistance?
Unfortunately, Australia Post comprehensive car insurance does not come with roadside assistance. If you’d like this benefit, you’ll need to buy roadside assistance separately.
Does Bingle car insurance include roadside assistance?
Unfortunately, Bingle comprehensive car insurance doesn’t offer roadside assistance. If you’re with Bingle and you’d like this sort of cover, you’ll need to purchase a separate product.
If you’re after a new comprehensive car insurance policy, then get the wheels spinning on your search with a car insurance comparison. When you compare with Mozo, you’ll see a range of policies, an at-a-glance overview of each policy’s features, and if there are any discounts on offer.
While you’re at it, check out the best car insurance in 2023 to learn about award-winning comprehensive car insurance policies that the Mozo experts thought were worth knowing about.
Car insurance comparisons on Mozo
Comprehensive Car Insurance
- Monthly premiums
- Yes Costs Extra
- Choice of repairer
- Optional Extra
- Choice of excess
- $400 - $2,500
- Agreed or market value
- Agreed Or Market
Available discounts
Comprehensive Car Insurance
Youi like to get to know you from the very first conversation, which provides you with the opportunity to find comprehensive car insurance cover that could better suit your lifestyle and your needs. Because we’re all individuals, so we all use our cars differently from day-to-day. Youi is car insurance that’s a bit more you-shaped. Mozo People's Choice Excellent Customer Service Car Insurance award winner in 2024.
- New car if written off
- Yes - within 2 years and a listed driver is the first registered owner
- Rental car after theft
- Yes - Up to 14 days.
- Rental car after accident
- Not at fault - Yes. At fault - Optional Extra. Up to 14 days.
- Windscreen cover
- Yes - standard excess. Option to reduce windscreen excess to $50 for an additional premium.
- Modifications
- Covered only if agreed in writing.
- Young driver excess imposed
- Unlisted and aged 25 and over: $700, Unlisted and aged under 25: $2,000, Listed and aged under 25: $600
- Roadside assistance
- Yes
- Other benefits
- -
- Other restrictions
- -
- States where offered
- SA VIC TAS NSW ACT QLD WA
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read reviews and learn more about Youi car insurances
Comprehensive Car Insurance
- Monthly premiums
- Yes Costs Extra
- Choice of repairer
- Optional Extra
- Choice of excess
- $500 - $2,300
- Agreed or market value
- Agreed Or Market
Available discounts
- Online Discount $75
Comprehensive Car Insurance
QBE’s Comprehensive Car Insurance covers you for things like accident damage, fire and theft. Enjoy three year new car replacement. Get a hire car if you’re not at fault. Repair guarantee. Save $75 when you apply online.
- New car if written off
- Yes - within 3 years and 60,000 km of original registration
- Rental car after theft
- Yes - Up to 14 days.
- Rental car after accident
- Not at fault - yes. At fault - Optional Extra. Up to 14 days.
- Windscreen cover
- Yes - standard excess ($0 excess for repair only). Option to reduce windscreen replacement excess to $0 for an additional premium.
- Modifications
- Automatically covered.
- Young driver excess imposed
- $700 for listed drivers under 25, $2,000 for unlisted drivers under 25.
- Roadside assistance
- No
- Other benefits
- -
- Other restrictions
- -
- States where offered
- SA VIC NT TAS NSW ACT QLD WA
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read reviews and learn more about QBE car insurances
Gold Comprehensive Car Insurance
- Monthly premiums
- Yes Costs Extra
- Choice of repairer
- Optional Extra
- Choice of excess
- $550 - $1,900 (varies By State)
- Agreed or market value
- Agreed Or Market
Available discounts
- No Claim Discount
- Online Discount 15%
Gold Comprehensive Car Insurance
Get award winning Car Insurance. Save 15% ^ on your first year’s premium when you purchase a new policy online. Budget Direct offers tailor-made cover, new-for-old replacement, 24/7 claims, a highly-rated claims service, and get a hire car following a theft.
- New car if written off
- Yes - within 2 years or 40,000 kilometres of original registration, whichever comes first
- Rental car after theft
- Yes - Up to 14 days, max $1,000 total.
- Rental car after accident
- Not at fault - Yes. At fault - Optional Extra. Up to 14 days for at fault accidents.
- Windscreen cover
- Yes - standard excess. Option to reduce windscreen excess to $40 on every windscreen claim for an additional premium.
- Modifications
- Covered only if agreed in writing.
- Young driver excess imposed
- $600 for drivers under 21, $500 for drivers under 24, $600 for unlisted drivers, $500 for inexperienced drivers.
- Roadside assistance
- Optional Extra
- Other benefits
- -
- Other restrictions
- -
- States where offered
- SA VIC TAS NSW ACT QLD WA
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read reviews and learn more about Budget Direct car insurances
Comprehensive Car Insurance
- Monthly premiums
- Yes
- Choice of repairer
- No
- Choice of excess
- $800 Flat Excess Fee
- Agreed or market value
- Agreed
Available discounts
- Get 10% Off The Base Premium For The First 2 Consecutive Monthly Policies And Up To A 15% Potential Monthly Discount From Your 3rd Month For Being A Safer Driver. Minimum Premiums May Apply. T&Cs Apply.
Comprehensive Car Insurance
ROLLiN’ offers affordable monthly comprehensive car insurance with its favourite extras included. No additional excess for young drivers, lodge a claim 24/7 and zero cancellation fees. Hire car is included up to $80 per day for up to 21 days; cover for one tow to our nearest authorised repairer, following a covered incident. No excess on your first covered windscreen, sunroof, and window glass damage once per insurance period. List multiple cars and drivers under the one policy as long as they fit the underwriting criteria (excludes Safe ’n Save policies).
- New car if written off
- Yes - within 15,000km of original registration
- Rental car after theft
- Yes - Up to 21 days, max $80 per day after a covered event
- Rental car after accident
- Yes - Up to 21 days, max $80 per day after a covered event
- Windscreen cover
- Yes - one claim can be made per Insurance Period, with $0 windscreen excess
- Modifications
- Covered only if agreed in writing.
- Young driver excess imposed
- No additional excess for young drivers. $3,000 for unlisted drivers
- Roadside assistance
- No
- Other benefits
- Optional benefit to boost the Single Car Value by 15%, it will be shown on your Insurance Certificate
- Other restrictions
- -
- States where offered
- SA VIC NT TAS NSW ACT QLD WA
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read reviews and learn more about ROLLiN' car insurances
Roadside assistance FAQs
How does roadside assistance work?
If your car breaks down or is otherwise immobilised, you can call your provider’s roadside assistance number and have a qualified mechanic sent out to help repair your car.
Is roadside assistance worth it?
Whether roadside assistance is worth the money is up to the individual, but it may help to consider the age or history of your vehicle, and if it’s likely to have any major issues that might leave you stranded by the side of the road.
Plus, it’s also worth thinking about the cost of towing your vehicle to the nearest mechanic compared with the cost of purchasing a roadside assistance plan when making your mind up.
If you think your car won’t need it, or you don’t mind paying for towing costs if something actually does go wrong, then roadside assistance might not feel that necessary.
* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
^See information about the Mozo Experts Choice Car Insurance Awards