Car insurance with roadside assistance

A young woman waits, worry-free, in front of her broken-down car for a roadside assistance professional to come.

There are few more embarrassing and stressful experiences than having your car break down in peak hour traffic or a blown tyre putting a stop to your road trip plans. 

While comprehensive car insurance alone won’t cover things like engine failure, combining your policy with a roadside assistance package can help you out of a jam if you find yourself stuck by the side of the road.

What is roadside assistance?

Roadside assistance is a service designed to assist you if something happens to your vehicle. Typically, roadside assistance covers flat tyres, flat batteries, breakdowns, and empty fuel tanks, but cover can differ between providers.

Is roadside assistance included in comprehensive car insurance?

In many cases, roadside assistance is an optional extra and won’t come as a standard inclusion in your comprehensive car insurance policy. In fact, many car insurance providers don’t offer it at all, meaning you’ll need a standalone product if you want roadside assistance.

Which car insurance comes with roadside assistance in Australia?

Roadside assistance isn’t always included as part of comprehensive car insurance. So if it’s a feature you’re keen on, you may have to pay an extra fee to add it to your policy. 

Below you’ll find a range of popular car insurance providers that offer roadside assistance, either as part of their policies or as separate products. 

Does Youi car insurance include roadside assistance?

Yes, Youi’s comprehensive car insurance policy comes with roadside assistance as standard. Make sure you read through the policy’s product disclosure statement (PDS) to find out what’s included and excluded as part of Youi Roadside Assist, if fees apply, and more. 

Youi’s comprehensive car insurance policy was a 2022 Mozo Experts Choice Award^ winner in the Exceptional Value Car Insurance category. You can read a brief overview of the policy’s features below.

Youi Comprehensive Car Insurance*
  • Complimentary emergency roadside assistance
  • New-for-old-car replacement (within 2 years)
  • $1,000 limit on emergency repairs and accommodation

Youi’s exceptional value policy features many flexible options you may be after at an affordable price. In an emergency, you can access up to $1,000 to cover repairs without an insurance assessment or choose to use those funds for accommodation and travel if you’re more than 100km away from home. 

Emergency roadside assistance is also included as standard in this policy. You’ll be able to get back onto the road after a theft or an accident where you’re not at fault with Youi’s hire car cover (for up to 14 days). 

Youi also offer new car replacement if your vehicle is written-off and under two years old and you bought the car new or as a dealer demonstrator model.

Does Virgin Money car insurance include roadside assistance?

Virgin Money car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about roadside assistance through this provider, read the Virgin Money car insurance review or head to their website.

Virgin Money Comprehensive Car Insurance*
  • 15% buy online discount (for the first year’s premium)
  • Up to 15% no-claims discount
  • Automatic hire car cover after theft or not-at-fault accident
Find out more

You’ll be well taken care of by a Virgin Money Comprehensive Car Insurance policy in an emergency. It covers up to $200 per day in travel and accommodation costs after an accident (maximum $1,000 in total), plus $500 in emergency repairs to get your wheels back on the road, as well as hire car cover for 14 days (up to $1,000) to keep you moving. 

Hire car coverage is included as standard after a theft or not-at-fault accident, but is only an optional extra for at-fault accidents. If you apply for the policy online, you’ll be treated to a 15% discount on your first yearly premium. And if you keep a clean claims record, you could build up a no-claims discount as high as 15% (this can increase for each consecutive year you make no at-fault claims, but can be reduced if you do claim).

Does Budget Direct car insurance include roadside assistance?

While Budget Direct does not include roadside assistance with its comprehensive car insurance policy, you can purchase it as a standalone product. For more info on inclusions and exclusions or fees, visit the Budget Direct website and read through the T&Cs. 

Budget Direct is a 2022 Mozo Experts Choice Awards winner for their comprehensive car insurance policy. Check it out below!

Budget Direct Gold Comprehensive Car Insurance*
  • 15% discount for buying online
  • New-for-old vehicle replacement (see conditions below)
  • Hire car after an accident when you weren't at fault
  • Low-km drivers may have their premiums reduced

With competitive prices and solid cover limits, a 15% discount if you purchase your car insurance online, and a highly-rated 24/7 claims service, Budget Direct offers one of the best car insurance policies at the moment.

This policy includes useful features that can help keep you on the road, like hire car cover for 14 days after a theft or not-at-fault accident (up to $1,000 in total). You’ll also be covered by new-for-old car replacement (when the car is under two years old or has driven less than 40,000km), $500 of personal property cover and $1,000 for replacement keys.

Does NRMA car insurance include roadside assistance?

Through NRMA, roadside assistance is a separate product that incurs a monthly fee. Read through Mozo’s NRMA comprehensive car insurance review for more information. 

Does RAC car insurance include roadside assistance?

RAC car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about their policy, read through Mozo’s RAC comprehensive car insurance review.

Does RACV car insurance include roadside assistance?

RACV car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about their policy, read through Mozo’s RACV comprehensive car insurance review

Does RACQ car insurance include roadside assistance?

RACQ car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. If you choose to add roadside assistance to your RACQ car insurance policy, you may qualify for a 17.5% p.a. discount on your car insurance premium T&Cs apply, check RACQ website for details). 

For more information about RACQ’s policy, check out Mozo’s RACQ comprehensive car insurance review

Does GIO car insurance include roadside assistance?

GIO comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about this policy, read Mozo’s GIO comprehensive car insurance review

Does Apia car insurance include roadside assistance?

An Apia comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more info about this policy and what roadside assistance includes, read Mozo’s Apia comprehensive car insurance review

Does AAMI car insurance include roadside assistance?

AAMI comprehensive car insurance includes roadside assistance as an optional extra, which you’ll have to pay for on top of your premium. For more information about this AAMI policy, read through Mozo’s AAMI comprehensive car insurance review

Does Rollin’ car insurance include roadside assistance?

Unfortunately, Rollin’ comprehensive car insurance does not come with roadside assistance, so you’ll need to purchase a standalone product. 

Does Australia Post car insurance include roadside assistance?

Unfortunately, Australia Post comprehensive car insurance does not come with roadside assistance. If you’d like this benefit, you’ll need to buy roadside assistance separately. 

Does Bingle car insurance include roadside assistance?

Unfortunately, Bingle comprehensive car insurance doesn’t offer roadside assistance. If you’re with Bingle and you’d like this sort of cover, you’ll need to purchase a separate product. 


If you’re after a new comprehensive car insurance policy, then get the wheels spinning on your search with a car insurance comparison. When you compare with Mozo, you’ll see a range of policies, an at-a-glance overview of each policy’s features, and if there are any discounts on offer. 

While you’re at it, check out the best car insurance in 2023 to learn about award-winning comprehensive car insurance policies that the Mozo experts thought were worth knowing about. 

Car insurance comparisons on Mozo - rates updated daily

Search promoted car insurance below. Advertiser disclosure. Important information on terms, conditions and sub-limits.
  • Gold Comprehensive Car Insurance

    Monthly premiums
    Calendar icon
    Yes Costs Extra
    Choice of repairer
    tools icon
    Optional Extra
    Choice of excess
    coins icon
    $550 - $1,900 (varies By State)
    Agreed or market value
    Car coin icon
    Agreed Or Market

    Available discounts

    • No Claim Discount
    • Online Discount Up To 15%
    Details
  • Comprehensive Car Insurance

    Monthly premiums
    Calendar icon
    Yes
    Choice of repairer
    tools icon
    No
    Choice of excess
    coins icon
    $800 Flat Excess Fee
    Agreed or market value
    Car coin icon
    Agreed

    Available discounts

      Details
    • Comprehensive Car Insurance

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $500 - $2,200
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Online Discount $100
      Details
    • Comprehensive Car Insurance

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $400 - $2,500
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Comprehensive Car Insurance

        Monthly premiums
        Calendar icon
        Yes Costs Extra
        Choice of repairer
        tools icon
        Yes, Optional Extra
        Choice of excess
        coins icon
        $500 - $2,300
        Agreed or market value
        Car coin icon
        Agreed Or Market

        Available discounts

        • Online Discount $100 Off For New Online Insurance Policies.
        • $10 Monthly Kogan.com Credit For Every Month For Policy Is Active.
        Details

      Roadside assistance FAQs

      How does roadside assistance work?

      If your car breaks down or is otherwise immobilised, you can call your provider’s roadside assistance number and have a qualified mechanic sent out to help repair your car.

      Is roadside assistance worth it?

      Whether roadside assistance is worth the money is up to the individual, but it may help to consider the age or history of your vehicle, and if it’s likely to have any major issues that might leave you stranded by the side of the road. 

      Plus, it’s also worth thinking about the cost of towing your vehicle to the nearest mechanic compared with the cost of purchasing a roadside assistance plan when making your mind up.

      If you think your car won’t need it, or you don’t mind paying for towing costs if something actually does go wrong, then roadside assistance might not feel that necessary.

      * Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

      ^See information about the Mozo Experts Choice Car Insurance Awards