7.3/10

Based on 23529 Westpac product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Westpac home insurance

One of the big four, Westpac is Australia's first bank and the oldest company of all the banking organisations. Established in 1817 as the Bank of New South Wales, Westpac has played an important role in the lives of many Australians for more than 200 years now.

Westpac Home Insurance offers cover for your home and belongings in the case of storms, floods, fires, theft and more.

Westpac offers the following home insurance

Cover information and limits in the table below verified as correct at 28 May 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

How is Westpac home insurance rated?

Mozo users have rated Westpac home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Westpac home insurance customer reviews
Overall
8.0/10
Value for money
7.7/10
Policy coverage
7.9/10
Customer service
8.3/10
Claims handling
7.5/10
Trust
8.0/10
Based on 173 Westpac product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Westpac home insurance reviews

Westpac Home & Contents Insurance
Overall 5/10
Too long

I don't like how they keep you waiting for to long, they take forever like I don't know I almost fell asleep in they office

Read full review

I don't like how they keep you waiting for to long, they take forever like I don't know I almost fell asleep in they office

Value for money
6/10
Policy coverage
5/10
Customer service
5/10
Claims handling
5/10
Trust
5/10
Less
Serena, Queensland, reviewed 11 months ago
Westpac Home & Contents Insurance
Overall 10/10
No problem when I needed to make a claim!

I believe that Westpac home and contents insurance has good coverage and make the process of claiming easy!

Read full review

I believe that Westpac home and contents insurance has good coverage and make the process of claiming easy!

Value for money
10/10
Policy coverage
9/10
Customer service
9/10
Claims handling
9/10
Trust
10/10
Less
Teena, Victoria, reviewed over 1 year ago
Westpac Home & Contents Insurance
Overall 10/10
Good value , great service

We had not long transferred to them as they were $800 cheaper than the previous, and we still had a good cover. While renovating our bedroom we discover the shows floor was leaking . We’re going to fix it ourselves but decided to see what Insurance said, no problem and as we had stated to repair it they just gave up the money it would cost to fix it by a tradie and we fixed it ourselves therefore Scully saving money to upgrade the bathroom until we can get a new one.

Read full review

We had not long transferred to them as they were $800 cheaper than the previous, and we still had a good cover. While renovating our bedroom we discover the shows floor was leaking . We’re going to fix it ourselves but decided to see what Insurance said, no problem and as we had stated to repair it they just gave up the money it would cost to fix it by a tradie and we fixed it ourselves therefore Scully saving money to upgrade the bathroom until we can get a new one.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Margaret, New South Wales, reviewed over 2 years ago
Westpac Home & Contents Insurance
Overall 10/10
Great company to deal with

I would recommend this insurer and I have done. I don't have an opinion on the claims as I haven't had a claim yet.

Read full review

I would recommend this insurer and I have done. I don't have an opinion on the claims as I haven't had a claim yet.

Value for money
10/10
Policy coverage
10/10
Customer service
8/10
Trust
10/10
Less
Renee, New South Wales, reviewed over 2 years ago
See all home insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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