Westpac - Building Insurance

Westpac Building Insurance Review

Rates and fees information correct as at 23 April 2018.

Review published: 20 September 2017

What's hot:

  • 2017 Experts Choice winner

  • Underinsurance protection

  • Lifetime guarantee on authorised repairs

  • Pay monthly at no extra cost

What's not:

  • No new for old cover

  • No cover for death and injury

Mozo snapshot:

Westpac Premier Care Residential has received the Experts Choice Award for Exceptional Quality Home Buildings Insurance for a policy that has your home well protected. Underinsurance protection is one of the benefits you’ll receive with this policy as well as a lifetime guarantee on authorised or arranged repairs. Along with being able to pay monthly at no cost, you’ll also be able to receive a no claims bonus, a 10% online discount, a combined policy discount and if applicable, an over 50s discount.

Key features:


Whether your home has been through a fire or become a victim to vandalism, Westpac Premier Care Residential has got you covered for heaps of events. While events like storms and accidental damage are also covered, you also have other extras attached to your policy for a higher level of cover. For example, if you and your pet need to temporarily move out of home, Westpac Premier Care Residential will cover the cost of accommodation. You’ll also be covered for lock replacements, debris removal and demolition costs, plus any temporary repairs your home may need.

If you’ve got any upcoming renovation plans, building materials and structural improvements are also covered along with landscaping and any gates and fences that are attached to your home. Although your home will be receiving a high standard of protection, you do need to know that power surges are not covered under this policy.

And don’t forget you can snag a range of discounts, including for buying a policy online, a no claims bonus, combined policy and seniors discount.

Who it's good for:

Westpac Premier Care Residential is a good option for those looking to give their home the highest standard of cover around and don’t mind paying for it.


Any catches?

Westpac Premier Care Residential do not offer new for old replacement for your home and although there is underinsurance cover for up to 30% of the sum insured, it's important you take the time to value your property correctly, so you aren't left out of pocket.

How is Westpac home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
Westpac home insurance
8.0

Based on 138
Westpac home insurance reviews

7.5 7.7 8.2 7.4 7.9

Latest reviews of Westpac Building Insurance

Westpac

Westpac Premier Care Residential home insurance review

Overall rating   9 / 10

They have been great in servicing our needs.

They have answered everything, followed up with further help and their package is exactly what we need.

Full review

They have answered everything, followed up with further help and their package is exactly what we need.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

Less

Mike (VIC), reviewed over 2 years ago

Westpac

Westpac Premier Care Residential home insurance review

Overall rating   7 / 10

Competitive premiums and what else we need

Don't dislike the insurer, just don't know how they will be there when we need to claim

Full review

Don't dislike the insurer, just don't know how they will be there when we need to claim

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

Less

Lynette (NSW), reviewed over 2 years ago

Westpac

Westpac Premier Care Residential home insurance review

Overall rating   5 / 10

Great customer service, that is all

We were always happy with our insurance. Until we needed them. After cyclone Yasi, our insurance company just wouldn't come to the party! Our shed wasn't covered, our window wasn't ever fixed properly and the cladding company left screws all over...

Full review

We were always happy with our insurance. Until we needed them. After cyclone Yasi, our insurance company just wouldn't come to the party! Our shed wasn't covered, our window wasn't ever fixed properly and the cladding company left screws all over our yard. Then they doubled the cost of our insurance as we made a claim. They are lovely to talk to on the phone but at the end of the day, I would rather have bad customer service and my house fixed properly.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   7 / 10

    Claims handling   4 / 10

    Trust   5 / 10

Less

Jacinda (QLD), reviewed almost 4 years ago

Westpac

Westpac Premier Care Residential home insurance review

Overall rating   6 / 10

Have risen to the occasion

I did like my insurer until I made a claim on a land lord claim, they resolved it quickly by telling me I was not able to make a claim, classing it as a malicious act which I was unaware of that I should have specified Malicious cover when I took...

Full review

I did like my insurer until I made a claim on a land lord claim, they resolved it quickly by telling me I was not able to make a claim, classing it as a malicious act which I was unaware of that I should have specified Malicious cover when I took out land lord insurance. I didn't class a dog scratching my glass doors as a malicious act. Insurers need to clarify these hidden clauses instead of masking them over!

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   6 / 10

Less

Marie (WA), reviewed almost 4 years ago

Westpac

Westpac Premier Care Residential home insurance review

Overall rating   8 / 10

Good, reliable, consistent and no hidden bits!

Good product that provides good security for my investment.

Full review

Good product that provides good security for my investment.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   9 / 10

Less

Lisa (WA), reviewed about 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Currently showing

Buildings

  • Up to $2,000

  • Up to $10,000

  • sum insured

Events

  • Up to 15 years old

Policy and service features

  • 60

  • Up to 30% of sum insured

  • 100

  • 15% online discount, over 50s, no claim bonus, security systems

  • Up to $20,000,000

Other cover

  • Up to $2,000

  • Up to 12 months or up to 10% of sum insured

  • 12 months, up to $5,000

  • Up to 10% of sum insured in total with demolition cost

  • Up to 10% of sum insured in total with removal of debris

Buildings

  • sum insured

Events

Policy and service features

  • 60

  • Up to 10% of sum insured

  • 100

  • 15% online discount, over 50s, no claim bonus, security systems

  • Up to $20,000,000

Other cover

  • Up to $10,000

  • Up to 10% of sum insured in total with demolition cost

  • Up to 10% of sum insured in total with removal of debris

Buildings

  • Up to $1,000

  • sum insured

Events

  • Up to 15 years old

Policy and service features

  • 60

  • Up to 20% of sum insured

  • 100

  • 15% online discount, over 50s, no claim bonus, security systems

  • Up to $20,000,000

Other cover

  • Up to $1,000

  • Up to 12 months or up to 10% of sum insured

  • 12 months, up to $5,000

  • Up to 10% of sum insured in total with demolition cost

  • Up to 10% of sum insured in total with removal of debris

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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