MyState Bank is an Authorised Deposit-taking Institution and a wholly owned subsidiary of MyState Limited, a national diversified financial services group headquartered in Tasmania. MyState Bank has strong roots in the Tasmanian community, offering lending, savings accounts, financial planning and insurance.
Very good
They keep us up to date with info. Rates are comparable. Only drawback are the queues at times.
Fantastic bank providing very competitive Term Deposit rates. I was able to get a rate of 6.10% for a 12 month Term Deposit. Wonderful to talk to and provided all answers to my inquiries promptly .
I am reasonably happy & have been a customer for many years. I am not happy that they have closed our suburban bank. It is not always convenient to travel to the city. Personal approach is important, talking on a phone at a call centre is not. Phoning a call centre is so time consuming and wait time is so unreasonable . Talking to a call centre with a person who doesn’t speak the clear & precise English language makes it a huge challenge & not acceptable. I am happy to use the app for Mysate but it doesn’t replace good old fashioned teller at a local branch. There is no ATM at the city branch , that is applauding. I took an old man to be helped in learning how to use an ATM. I was told they didn’t have time to walk him to an ATM in the Mall. Really? He could not walk that far? Not acceptable .
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