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American Express credit card reviews

American Express
American Express's overall rating for credit cards

(as rated by the Mozo community)

6.6 / 10

based on 873 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from American Express

Recent American Express credit card reviews

American Express

American Express Explorer® Credit Card Explorer Credit Card review

Overall rating   8 / 10

Good card for the rewards.

Great card. The benefits make this card a good choice.

Full review

Great card. The benefits make this card a good choice.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Jason, New South Wales, reviewed 4 days ago

American Express

American Express Qantas Discovery Card Qantas Discovery Card review

Overall rating   9 / 10

Amex offers great service and rewards.

American Express offers great rewards, communicates very well and their website is easy to use and follow. Customer service is second to none, regardless of the card type you have.

Full review

American Express offers great rewards, communicates very well and their website is easy to use and follow. Customer service is second to none, regardless of the card type you have.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Marc, New South Wales, reviewed 5 days ago

American Express

American Express Qantas Ultimate Card Qantas Ultimate Card review

Overall rating   10 / 10

Excellent benefits for a modest fee.

Excellent deals and products for a modest fee that can be essentially redeemed for a $450 travel voucher.

Full review

Excellent deals and products for a modest fee that can be essentially redeemed for a $450 travel voucher.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kai, New South Wales, reviewed 16 days ago

American Express

American Express Low Rate Credit Card Low Rate Credit Card review

Overall rating   10 / 10

Fantastic customer service.

I had an old Amex and wanted to change to a low rate option. Called customer service and it was the best experience I’ve had with a financial institution. So easy to deal with...

Full review

I had an old Amex and wanted to change to a low rate option. Called customer service and it was the best experience I’ve had with a financial institution. So easy to deal with...

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Anthony, Victoria, reviewed 20 days ago

American Express

American Express Velocity Platinum Card Velocity Platinum Card review

Overall rating   8 / 10

Great for perks.

Great card, great benefits, just a bit expensive but if all used it’s worth it.

Full review

Great card, great benefits, just a bit expensive but if all used it’s worth it.

    Price   7 / 10

    Features   9 / 10

    Customer service   8 / 10

    Trust   7 / 10

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James, New South Wales, reviewed 26 days ago

American Express

American Express Velocity Escape Card Velocity Escape Card review

Overall rating   5 / 10

Not accepted anywhere and often adds a fee for me.

It's not accepted anywhere and often adds a fee for me to use that card. There are no branches, only over the phone and internet banking.

Full review

It's not accepted anywhere and often adds a fee for me to use that card. There are no branches, only over the phone and internet banking.

    Price   6 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   2 / 10

    Trust   4 / 10

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Melissa, New South Wales, reviewed about 1 month ago

American Express

American Express Qantas Ultimate Card Qantas Ultimate Card review

Overall rating   7 / 10

Great convenience.

Is a very convenient credit card for paying bills and collecting FF points.

Full review

Is a very convenient credit card for paying bills and collecting FF points.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Maureen, New South Wales, reviewed about 1 month ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Excellent service and card features.

I have been an American Express member via the platinum card for over 10 years and they have always served me well.

Full review

I have been an American Express member via the platinum card for over 10 years and they have always served me well.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Michael, New South Wales, reviewed about 2 months ago

American Express

American Express Qantas Discovery Card Qantas Discovery Card review

Overall rating   9 / 10

Easy to use

Very easy to use. Sometimes I feel that my card is not secure

Full review

Very easy to use. Sometimes I feel that my card is not secure

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   10 / 10

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Mere, New South Wales, reviewed 2 months ago

American Express

American Express Qantas Discovery Card Qantas Discovery Card review

Overall rating   6 / 10

Good service

I like it because they have good service.

Full review

I like it because they have good service.

    Price   3 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   5 / 10

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Veronica, Western Australia, reviewed 2 months ago

American Express

American Express Platinum Edge Credit Card Platinum Edge Credit Card review

Overall rating   10 / 10

Customer service was great.

Just had this card terminated by the bank and I am not sure of the reason why but the American Express cannot be used anymore.

Full review

Just had this card terminated by the bank and I am not sure of the reason why but the American Express cannot be used anymore.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Michael, Queensland, reviewed about 1 year ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Would recommend to others

Very easy to use.

Full review

Very easy to use.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

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Ian, South Australia, reviewed about 1 year ago

American Express

American Express Explorer® Credit Card Explorer Credit Card review

Overall rating   10 / 10

Great

American Express is great.

Full review

American Express is great.

    Price   0 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Wayne, Victoria, reviewed about 1 year ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Love American Express

I would recommend to everyone.

Full review

I would recommend to everyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Deniz, Victoria, reviewed almost 2 years ago

American Express

American Express Platinum Edge Credit Card Platinum Edge Credit Card review

Overall rating   8 / 10

Great card if you travel at least once a year

If you know that you're going to travel at least once a year domestically, this card is ideal. However, I did like it better when they gave you a free flight instead of the travel credit of $200 you get now. Combined with the AMEX More offers...

Full review

If you know that you're going to travel at least once a year domestically, this card is ideal. However, I did like it better when they gave you a free flight instead of the travel credit of $200 you get now. Combined with the AMEX More offers this card gives you a LOT. If you pay off your card in full every month, you're actually ahead when using this card. The main gripe with AMEX however, is that they do not extend their great bonus points offers on new cards/products to existing card holders. Big drawback

    Price   7 / 10

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Del, New South Wales, reviewed about 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Citi Platinum - Balance Transfer Offer

    Citi Platinum - Balance Transfer Offer

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    American Express Velocity Platinum Card

    American Express Velocity Platinum Card

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $375

    Go to site

    More info

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $375
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points automatically transferred to your Velocity account
    Overall rating

    6.6

    Based on 873 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • NAB Low Rate Card

    NAB Low Rate Card

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response

    balance transfer rate

    0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)

    purchase rate

    0% p.a. for 6 months then 13.99% p.a.

    annual fee

    $59

    Go to site

    More info

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response
    • Balance transfer rate: 0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)
    • Annual fee: $59
    • Purchase rate: 0% p.a. for 6 months then 13.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%, Min $2.50
    • Rewards description:
    Overall rating

    6.7

    Based on 4197 NAB credit card reviews

    Need more information?
    Go to site

    More info

  • Suncorp Clear Options Platinum (Suncorp Rewards)

    Suncorp Clear Options Platinum (Suncorp Rewards)

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    0% p.a. for 14 months then 20.74% p.a.

    annual fee

    $129 $49 in the first year

    Go to site

    More info

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $129 $49 in the first year
    • Purchase rate: 0% p.a. for 14 months then 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3.50%, min $3.50
    • Rewards description: Redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    6.6

    Based on 418 Suncorp credit card reviews

    Need more information?
    Go to site

    More info

  • Citi Platinum - Purchase Rate Offer

    Citi Platinum - Purchase Rate Offer

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.

    balance transfer rate

    0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.
    • Balance transfer rate: 0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 0% p.a. for 13 months then 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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