American Express credit card reviews

American Express is great.

Price   0 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I would recommend to everyone.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

If you know that you're going to travel at least once a year domestically, this card is ideal. However, I did like it better when they gave you a free flight instead of the travel credit of $200 you get now. Combined with the AMEX More offers this card gives you a LOT. If you pay off your card in full every month, you're actually ahead when using this card. The main gripe with AMEX however, is that they do not extend their great bonus points offers on new cards/products to existing card holders. Big drawback

Price   7 / 10

Less

The card itself is good value with the Qantas frequent flyer points, and there are a lot of benefits with partners and tickets. The only downside is the customer service. On multiple occasions I've had really horrid experiences with Amex's phone customer service. The most recent occasion was after having a wallet stolen and wanting to cancel the card and get another, the phone operator was completely unsympathetic, rude and ended up hanging up on me when I asked to speak to somebody else.

Price   3 / 10

Less

They have always looked after my interests, through stolen cards overseas and copied cards that were then used overseas. Each time I have rung, they calmly solve the situation.

Price   7 / 10

Less

staff

Price   1 / 10

Less

great service easy to deal with great rewards

Price   4 / 10

Less

É um cartão de crédito excelente

Price   10 / 10

Less

There are very few places where I cannot use my Amex card. I appreciate the good customer service I receive from Amex whenever I call, the free travel insurance, and the ability to accumulate Frequent Flyer points at the rate of 1.5 points for every $1 spent.

Price   7 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Assessibility

Price   2 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   1 / 10

Trust   8 / 10

Less

Good rewards system, no fees. BUT - can't withdraw cash at ATM, and can't use at many places. Good for ebay purchases.

Price   8 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   9 / 10

Less

Best in the town

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Interest is really high. But a good company

Price   3 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

I'm really happy with Amex because I'm able to quickly accumulate enough points to buy flights and gift cards. They often have promotions for new customers, so I'd recommend holding out for one of those. The card I have allows you to have one free domestic flight every year which is a great bonus.

Price   5 / 10

Features   9 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   9 / 10

Less

Very convenient, easy to sign up and easy to use app

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   10 / 10

Less

I like this bank. It's very convenient and trustworthy, the bad thing is I lost my credit card last time and they forget to send it to me.

Price   4 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   9 / 10

Less

Great product but, as always, American Express cards are only accepted in some locations. Makes it inconvenient. Overall the Apple Pay feature makes it totally worthwhile.

Price   10 / 10

Features   10 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   9 / 10

Less

I am not very happy with American Express because I am often charged a surcharge when I use the card. Also lots of stores do not accept American Express but the reward points are quite good. People should be aware of the limitations with this particular card. However, the security features are quite good. I did have a Visa Card and my identity was stolen once before.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   0 / 10

Trust   6 / 10

Less

I've been an AMEX customer for a long time and have both a credit and charge card with them. The best thing about AMEX is that they don't operate like other banks. For example, I accidentally paid another card I had with them that had a zero balance by mistake which meant I missed the payment date for current card. Instead of slapping me with a missed payment charge, they called me to check everything was OK and then saw what I had done and transferred that balance to the card I was supposed to pay.

Price   7 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Online phone app is awesome.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Just taken out an American Express Platinum Edge Card

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

Less

The issue is that not many places accept the card in Australia . But I travel a lot

Price   2 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   10 / 10

Less

Great card. No yearly fee and frequent flyer points. Have been getting great monthly deals as well. Not accepted by all retailers and others want to charge an amount to use it. I try to avoid those retailers.

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Interest too high. Minumum rates too high.

Price   1 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Don't have to carry much cash.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less