American Express credit card reviews

American Express
American Express's overall rating for credit cards

(as rated by the Mozo community)

6.6 / 10

based on 863 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from American Express

Recent American Express credit card reviews

American Express

American Express Platinum Edge Credit Card Credit Card review

Overall rating   10 / 10

Customer service was great.

Just had this card terminated by the bank and I am not sure of the reason why but the American Express cannot be used anymore.

Full review

Just had this card terminated by the bank and I am not sure of the reason why but the American Express cannot be used anymore.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Michael, Queensland, reviewed 7 months ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Would recommend to others

Very easy to use.

Full review

Very easy to use.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

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Ian, South Australia, reviewed 8 months ago

American Express

American Express Explorer® Credit Card Credit Card review

Overall rating   10 / 10

Great

American Express is great.

Full review

American Express is great.

    Price   0 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Wayne, Victoria, reviewed 9 months ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Love American Express

I would recommend to everyone.

Full review

I would recommend to everyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Deniz, Victoria, reviewed over 1 year ago

American Express

American Express Platinum Edge Credit Card Credit Card review

Overall rating   8 / 10

Great card if you travel at least once a year

If you know that you're going to travel at least once a year domestically, this card is ideal. However, I did like it better when they gave you a free flight instead of the travel credit of $200 you get now. Combined with the AMEX More offers...

Full review

If you know that you're going to travel at least once a year domestically, this card is ideal. However, I did like it better when they gave you a free flight instead of the travel credit of $200 you get now. Combined with the AMEX More offers this card gives you a LOT. If you pay off your card in full every month, you're actually ahead when using this card. The main gripe with AMEX however, is that they do not extend their great bonus points offers on new cards/products to existing card holders. Big drawback

    Price   7 / 10

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Del, New South Wales, reviewed over 1 year ago

American Express

American Express Qantas Discovery Card Credit Card review

Overall rating   4 / 10

Good benefits, Bad customer service

The card itself is good value with the Qantas frequent flyer points, and there are a lot of benefits with partners and tickets. The only downside is the customer service. On multiple occasions I've had really horrid experiences with Amex's...

Full review

The card itself is good value with the Qantas frequent flyer points, and there are a lot of benefits with partners and tickets. The only downside is the customer service. On multiple occasions I've had really horrid experiences with Amex's phone customer service. The most recent occasion was after having a wallet stolen and wanting to cancel the card and get another, the phone operator was completely unsympathetic, rude and ended up hanging up on me when I asked to speak to somebody else.

    Price   3 / 10

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Ebony, New South Wales, reviewed over 1 year ago

American Express

American Express Platinum Edge Credit Card Credit Card review

Overall rating   9 / 10

Good service

They have always looked after my interests, through stolen cards overseas and copied cards that were then used overseas. Each time I have rung, they calmly solve the situation.

Full review

They have always looked after my interests, through stolen cards overseas and copied cards that were then used overseas. Each time I have rung, they calmly solve the situation.

    Price   7 / 10

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Anita, New South Wales, reviewed about 2 years ago

American Express

American Express Explorer® Credit Card Credit Card review

Overall rating   2 / 10

The staff are unhelpful

staff

Full review

staff

    Price   1 / 10

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Jaysan, New South Wales, reviewed over 2 years ago

American Express

American Express Credit Card review

Overall rating   9 / 10

Good service and easy to deal with great rewards

great service easy to deal with great rewards

Full review

great service easy to deal with great rewards

    Price   4 / 10

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Norbert, Victoria, reviewed over 2 years ago

American Express

American Express Credit Card review

Overall rating   10 / 10

Excellent products and services

É um cartão de crédito excelente

Full review

É um cartão de crédito excelente

    Price   10 / 10

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Marilene, Victoria, reviewed over 2 years ago

American Express

American Express Credit Card review

Overall rating   9 / 10

Worthwhile rewards and awesome customer service.

There are very few places where I cannot use my Amex card. I appreciate the good customer service I receive from Amex whenever I call, the free travel insurance, and the ability to accumulate Frequent Flyer points at the rate of 1.5 points for...

Full review

There are very few places where I cannot use my Amex card. I appreciate the good customer service I receive from Amex whenever I call, the free travel insurance, and the ability to accumulate Frequent Flyer points at the rate of 1.5 points for every $1 spent.

    Price   7 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Eleanor, Queensland, reviewed about 3 years ago

American Express

American Express Platinum Edge Credit Card Credit Card review

Overall rating   4 / 10

Annual fees

Assessibility

Full review

Assessibility

    Price   2 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   1 / 10

    Trust   8 / 10

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Dominic, Western Australia, reviewed about 3 years ago

American Express

American Express Essential Credit Card Credit Card review

Overall rating   7 / 10

can't withdraw cash at ATM

Good rewards system, no fees. BUT - can't withdraw cash at ATM, and can't use at many places. Good for ebay purchases.

Full review

Good rewards system, no fees. BUT - can't withdraw cash at ATM, and can't use at many places. Good for ebay purchases.

    Price   8 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   9 / 10

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Jennifer, Victoria, reviewed about 3 years ago

American Express

American Express Platinum Edge Credit Card Credit Card review

Overall rating   10 / 10

Good Customer Service

Best in the town

Full review

Best in the town

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sierra, Victoria, reviewed about 3 years ago

American Express

American Express Qantas Discovery Card Credit Card review

Overall rating   8 / 10

Great

Interest is really high. But a good company

Full review

Interest is really high. But a good company

    Price   3 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Courtney, Victoria, reviewed over 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Qantas Money Qantas Premier Platinum

    Qantas Money Qantas Premier Platinum

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months

    balance transfer rate

    0% p.a. for 18 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $299 $199 in the first year

    Go to site

    More info

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months
    • Balance transfer rate: 0% p.a. for 18 months and then 21.99% p.a.
    • Annual fee: $299 $199 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, min $3.00
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Need more information?
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    More info

  • Woolworths Everyday Platinum Credit Card

    Woolworths Everyday Platinum Credit Card

    • Redeem your credit card points for Woolworths shopping cards
    • $50 Woolies eGift Card when you spend $150 a month for 3 months
    • $0 annual fee for the first year (saving $49)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $49 $0 in the first year

    Go to site

    More info

    • Redeem your credit card points for Woolworths shopping cards
    • $50 Woolies eGift Card when you spend $150 a month for 3 months
    • $0 annual fee for the first year (saving $49)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $49 $0 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, minimum $5
    • Rewards description: Woolworths Money Shopping Card sent every 4 months if enough points have been accrued.
    Overall rating

    6.3

    Based on 181 Woolworths credit card reviews

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  • Citi Platinum (Bonus Points Offer)

    Citi Platinum (Bonus Points Offer)

    • Get your life moving with 0% p.a. for 15 months on balance transfers (1% BT fee applies)
    • A reduced annual fee of $49 in the first year ($149 thereafter)
    • 1 point per $1 spend on eligible Domestic Spend (up to $10,000 per statement period)

    balance transfer rate

    0% p.a. for 15 months and then 21.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.99% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Get your life moving with 0% p.a. for 15 months on balance transfers (1% BT fee applies)
    • A reduced annual fee of $49 in the first year ($149 thereafter)
    • 1 point per $1 spend on eligible Domestic Spend (up to $10,000 per statement period)
    • Balance transfer rate: 0% p.a. for 15 months and then 21.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 20.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1249 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • ANZ Low Rate

    ANZ Low Rate

    • $1,000 minimum credit limit
    • 0.0% p.a. on balance transfers for 15 months (T&Cs apply)
    • Up to 55 days interest free on purchases

    balance transfer rate

    0% p.a. for 15 months and then 21.74% p.a.

    purchase rate

    12.49% p.a.

    annual fee

    $58

    Go to site

    More info

    • $1,000 minimum credit limit
    • 0.0% p.a. on balance transfers for 15 months (T&Cs apply)
    • Up to 55 days interest free on purchases
    • Balance transfer rate: 0% p.a. for 15 months and then 21.74% p.a.
    • Annual fee: $58
    • Purchase rate: 12.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description:
    Overall rating

    6.7

    Based on 6069 ANZ credit card reviews

    Need more information?
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  • Citi Platinum (Purchase Rate Offer)

    Citi Platinum (Purchase Rate Offer)

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.

    balance transfer rate

    0% p.a. for 13 months and then 21.74% p.a. (1.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 20.99% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.
    • Balance transfer rate: 0% p.a. for 13 months and then 21.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 0% p.a. for 13 months then 20.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1249 Citi credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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