Australia Post car insurance reviews

Australia Post
Australia Post's overall rating for car insurance

(as rated by the Mozo community)

7.8 / 10

based on 14 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from Australia Post

Recent Australia Post car insurance reviews

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very cheap and easy to deal with

Very cheap, although have not had to claim with them so far.

Full review

Very cheap, although have not had to claim with them so far.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   6 / 10

Less

Andrew (VIC), reviewed about 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

I've had nothing but fabulous service from this insurer.

Full review

I've had nothing but fabulous service from this insurer.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   6 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Caitlin (NSW), reviewed over 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Would not recommend to any one

I was very disappointed in all aspects and the way they conduct themselves with customers.

Full review

I was very disappointed in all aspects and the way they conduct themselves with customers.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   4 / 10

    Claims handling   2 / 10

    Trust   4 / 10

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Robert (VIC), reviewed over 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service, money well spent

Very informative on all policies, very efficient in customer claims when involving recent car accident. Approachable & Friendly staff, great service and value for your money.

Full review

Very informative on all policies, very efficient in customer claims when involving recent car accident. Approachable & Friendly staff, great service and value for your money.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Kendra (VIC), reviewed over 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Amazing

Great trust and willing to help no matter how hard things got, I got excellent help and great service.

Full review

Great trust and willing to help no matter how hard things got, I got excellent help and great service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Georgina (QLD), reviewed over 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Make sure they are a licensed company and always do a check-up on what you are shopping around for.

Full review

Make sure they are a licensed company and always do a check-up on what you are shopping around for.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lenette (NSW), reviewed over 1 year ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums and outstanding service

I only have pros for this car insurance company. I changed from Budget Direct as I saved $25 per month! I am currently a P2 licensed driver and I am able to afford comprehensive insurance with this provider.

Full review

I only have pros for this car insurance company. I changed from Budget Direct as I saved $25 per month! I am currently a P2 licensed driver and I am able to afford comprehensive insurance with this provider.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cassandra (NSW), reviewed over 2 years ago

Australia Post

Australia Post car insurance review

Overall rating   8 / 10

Super competitive price, AAA+ customer service

Changed from AAMI after more than 20 yrs and no claims. They were so much more expensive! They wouldn't combine house insurance as we have livestock & they won't insure farms. Changed to Australia Post and not long after, someone ran into our...

Full review

Changed from AAMI after more than 20 yrs and no claims. They were so much more expensive! They wouldn't combine house insurance as we have livestock & they won't insure farms. Changed to Australia Post and not long after, someone ran into our car. From the first call they were amazing. Handled everything with professionalism and knowledge & the BONUS ...spoke to the same person each time. They kept ringing to make sure everything was going OK and that we were happy! Wow! Impressive! Have been very happy to recommend to anyone who will listen.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Sherrill (VIC), reviewed over 2 years ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Wonderful customer service

I personally think that they are great!

Full review

I personally think that they are great!

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   10 / 10

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Jessica (VIC), reviewed over 2 years ago

Australia Post

Australia Post car insurance review

Overall rating   8 / 10

I love my car insurance

Australian post is amazing as I can trust them also they are AUSTRALIAN!!

Full review

Australian post is amazing as I can trust them also they are AUSTRALIAN!!

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Jade , reviewed over 2 years ago

Australia Post

Australia Post Gold Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Poor customer service yet great claim returns

I like them because they are really helpful with my claims, yet I dislike them as it seems action is only taken after I've had a thorough complaint to them.

Full review

I like them because they are really helpful with my claims, yet I dislike them as it seems action is only taken after I've had a thorough complaint to them.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   1 / 10

    Claims handling   3 / 10

    Trust   8 / 10

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Miranda (NSW), reviewed over 2 years ago

Australia Post

Australia Post car insurance review

Overall rating   7 / 10

Good car insurance

Australia Post is a very good car insurance company. Everything is simple and easy and the customer service is very good. My car crashed and I got it repaired in only 10 days everything got resolved quick. It's not bad at all.

Full review

Australia Post is a very good car insurance company. Everything is simple and easy and the customer service is very good. My car crashed and I got it repaired in only 10 days everything got resolved quick. It's not bad at all.

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Quan (VIC), reviewed about 3 years ago

Australia Post

Australia Post car insurance review

Overall rating   9 / 10

Very good value for money with a great range of cover for pensioners

Full review

Very good value for money with a great range of cover for pensioners

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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David (WA), reviewed almost 6 years ago

Australia Post

Australia Post car insurance review

Overall rating   4 / 10

I attempted to make a small claim where my car was parked unattended and was hit by another driver who left without leaving any identity. The repair cost was lower than the excess so I could not claim anyway, however, this insurance company said I...

Full review

I attempted to make a small claim where my car was parked unattended and was hit by another driver who left without leaving any identity. The repair cost was lower than the excess so I could not claim anyway, however, this insurance company said I would also lose my no claim bonus (even though it was not my fault!) I then ask the NRMA about this situation and they said that if I did make a claim (over the basic excess) then I would NOT lose my no claim bonus! Needless to say, I will be looking at going back to the NRMA when my car insurance is due for renewal.

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   3 / 10

    Trust   3 / 10

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Michael (NSW), reviewed almost 6 years ago

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Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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