Auswide Bank home loan reviews

Auswide Bank
Auswide Bank's overall rating for home loans

(as rated by the Mozo community)

7.7 / 10

based on 62 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Auswide Bank

Recent Auswide Bank home loan reviews

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   0 / 10

No customer service

Very high interests rates and they also removed a lot of payment methods which makes it very difficult to pay on time increasing the chance of you getting charged with late fees.

Full review

Very high interests rates and they also removed a lot of payment methods which makes it very difficult to pay on time increasing the chance of you getting charged with late fees.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

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Melinda, Victoria, reviewed about 1 month ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Very friendly staff who are always willing to help

We have been with this bank since they first started as Mackay Permanent and now as a bank. They have always been able to help us out especially with the interest rates.

Full review

We have been with this bank since they first started as Mackay Permanent and now as a bank. They have always been able to help us out especially with the interest rates.

    Price   10 / 10

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Michelle, Queensland, reviewed over 1 year ago

Auswide Bank

Auswide Bank home loan review

Overall rating   10 / 10

Great rates with good service

Great rates, good service but a little behind the times compared to the larger banks .

Full review

Great rates, good service but a little behind the times compared to the larger banks .

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Glen, Queensland, reviewed over 3 years ago

Auswide Bank

Auswide Bank Special Discount Home Loan Plus (LVR<90%, Owner Occupier, Principal & Interest) (Freedom Package) home loan review

Overall rating   9 / 10

Great customer satisfaction

Friendly staff who are only too willing to help in any way you may need, call into office, phone, or e-mail. I couldn't be happier.

Full review

Friendly staff who are only too willing to help in any way you may need, call into office, phone, or e-mail. I couldn't be happier.

    Price   8 / 10

    Features   4 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Robin, Queensland, reviewed over 3 years ago

Auswide Bank

Auswide Bank Line of Credit (Owner Occupier) home loan review

Overall rating   4 / 10

Online banking easy, customer service needs work

After being with this bank for nearly 20 years refinancing was nearly impossible, very difficult it would have been easier to go with another bank than refinance with the same bank, but they dragged the process out so long, miscommunication, we...

Full review

After being with this bank for nearly 20 years refinancing was nearly impossible, very difficult it would have been easier to go with another bank than refinance with the same bank, but they dragged the process out so long, miscommunication, we were left with no option at the time.

    Price   8 / 10

    Features   0 / 10

    Customer service   2 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Rosalynd, Queensland, reviewed over 3 years ago

Auswide Bank

Auswide Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

No

No

    Price   4 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   5 / 10

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Max, Queensland, reviewed over 3 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   9 / 10

Great up and coming bank with great service

My bank is always friendly and helpful, going out of their way for customer satisfaction. I bank with Auswide Bank.

Full review

My bank is always friendly and helpful, going out of their way for customer satisfaction. I bank with Auswide Bank.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Trish, Queensland, reviewed over 3 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   4 / 10

Nothing really

Not really

Full review

Not really

    Price   2 / 10

    Features   3 / 10

    Customer service   2 / 10

    Convenience   4 / 10

    Trust   3 / 10

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Malcolm, Queensland, reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   1 / 10

Trustworthy

I trust them& will stay with them

Full review

I trust them& will stay with them

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Name not supplied, , reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   6 / 10

Ok

Ok

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Leonie, , reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   10 / 10

Great customer service and competitive rates

I recently started using wide bay and the service is far greater than my previous bank to which i'd banked with for years but no longer

Full review

I recently started using wide bay and the service is far greater than my previous bank to which i'd banked with for years but no longer

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Ian, Queensland, reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   0 / 10

Worst bank in australia

Rude. Insensitive. Not heelpful. Will not disclose how the customer can seek help in difficult circumstances.

Full review

Rude. Insensitive. Not heelpful. Will not disclose how the customer can seek help in difficult circumstances.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Jay, , reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   10 / 10

Yea!

I love my bank

Full review

I love my bank

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Hvtct, , reviewed almost 4 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   9 / 10

They remember your name

They treat you like a person not a number.

Full review

They treat you like a person not a number.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Berlinda , , reviewed about 4 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Just brilliant all round

Widebay has been a fantastic bank to have our home loan with. Always making sure we are happy with their service and respond very swiftly to all our needs.

Full review

Widebay has been a fantastic bank to have our home loan with. Always making sure we are happy with their service and respond very swiftly to all our needs.

    Price   9 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kylie anne, Queensland, reviewed over 4 years ago

Auswide Bank

Auswide Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Generally satisfied

We have been with them for some time and have had little problem as far as financial institution goes.

Full review

We have been with them for some time and have had little problem as far as financial institution goes.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Karen, Queensland, reviewed almost 5 years ago

Auswide Bank

Auswide Bank Special Discount Home Loan Plus (LVR<90%, Owner Occupier, Principal & Interest) (Freedom Package) home loan review

Overall rating   9 / 10

I pay my loan only online

They are always helpful.

Full review

They are always helpful.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Donna, Queensland, reviewed almost 5 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   7 / 10

Staff are great

I like the bank because I can ring up and speak to them direct. They are extremely helpful.

Full review

I like the bank because I can ring up and speak to them direct. They are extremely helpful.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Jenny, Queensland, reviewed about 5 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Competitive interest rates and unbeatable service.

I chose this bank after visiting with a few and found this bank to have the best offers and interest rates, very competitive and gave me the best deal. Would not hesitate to reccommend them to anyone looking for a home loan. They just met all of...

Full review

I chose this bank after visiting with a few and found this bank to have the best offers and interest rates, very competitive and gave me the best deal. Would not hesitate to reccommend them to anyone looking for a home loan. They just met all of our needs and took care of everything. I wasn't just another customer.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Name not supplied, Queensland, reviewed over 5 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Great customer service they know me by name

When I got my mortgage we debated on which I should go fixed or not I decided to go fixed as the rates were iffy at the time will go variable when fixed term is over and will stay with W Bay as I trust them and have been with the bank before it...

Full review

When I got my mortgage we debated on which I should go fixed or not I decided to go fixed as the rates were iffy at the time will go variable when fixed term is over and will stay with W Bay as I trust them and have been with the bank before it became Wide Bay Australia and am recognized at both branches here By the way am on around $20,000 a year part disability part super so even with my inheritance getting a mortgage was not easy I needed an extra $74,000.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Name not supplied, Queensland, reviewed over 5 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   10 / 10

Big bank service with a small town feel!

Welcoming, friendly branch. Terrific staff and you get fantastic service which seems to be rare in this industry.

Full review

Welcoming, friendly branch. Terrific staff and you get fantastic service which seems to be rare in this industry.

    Price   8 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Name not supplied, Queensland, reviewed over 5 years ago

Auswide Bank

Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Fantastic in everything rates/customer service.

I researched my loan online for rates and when I went into Wide Bay Australia I must say they have been fantastic, everyone was cheerful as well as helpful, they rang me when I was waiting and kept me up-dated with all the progress. Overall very...

Full review

I researched my loan online for rates and when I went into Wide Bay Australia I must say they have been fantastic, everyone was cheerful as well as helpful, they rang me when I was waiting and kept me up-dated with all the progress. Overall very satisfied.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Name not supplied, Queensland, reviewed over 5 years ago

Auswide Bank

Auswide Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

We're happy to help

I've only just received my mortgage from Widebay so don't yet have accurate feedback, they have been good so far.

Full review

I've only just received my mortgage from Widebay so don't yet have accurate feedback, they have been good so far.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Stuart, Western Australia, reviewed over 5 years ago

Auswide Bank

Auswide Bank Special Discount Home Loan Plus (LVR<90%, Owner Occupier, Principal & Interest) (Freedom Package) home loan review

Overall rating   10 / 10

Fantastic quick service

We have been with WideBay for over five years and have been exceptionally happy with every aspect of the service and products.

Full review

We have been with WideBay for over five years and have been exceptionally happy with every aspect of the service and products.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Mike, New South Wales, reviewed over 5 years ago

Auswide Bank

Auswide Bank home loan review

Overall rating   6 / 10

Very flexible and great customer care

Interest rate is high. But great customer service and flexibility.

Full review

Interest rate is high. But great customer service and flexibility.

    Price   4 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   6 / 10

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Maria, Victoria, reviewed over 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Well Home Loans Well Balanced (Owner Occupier, Principal & Interest, LVR <80%)

    Well Home Loans Well Balanced (Owner Occupier, Principal & Interest, LVR <80%)

    • Well Balanced home loan is a low rate home loan with free online redraw and no valuation fee.
    • Purchase, Refinance or Equity Release purposes allowed
    • Optional 100% interest offset sub-account with Visa debit card access

    interest rate

    3.49% p.a. variable

    comparison rate*

    3.53% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Well Balanced home loan is a low rate home loan with free online redraw and no valuation fee.
    • Purchase, Refinance or Equity Release purposes allowed
    • Optional 100% interest offset sub-account with Visa debit card access
    • Interest rate: 3.49% p.a. variable
    • Comparison rate*: 3.53% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes - $10/month
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 79 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Variable Rate Loan (LVR 70-80%, Owner Occupier, Principal & Interest)

    Homestar Variable Rate Loan (LVR 70-80%, Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • 100% offset account available
    • Free online redraw

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $567

    Go to site

    More info

    • No annual or monthly fees
    • 100% offset account available
    • Free online redraw
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $567
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $749,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.3

    Based on 19 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 499 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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