Very high interests rates and they also removed a lot of payment methods which makes it very difficult to pay on time increasing the chance of you getting charged with late fees.
We have been with this bank since they first started as Mackay Permanent and now as a bank. They have always been able to help us out especially with the interest rates.
Friendly staff who are only too willing to help in any way you may need, call into office, phone, or e-mail. I couldn't be happier.
After being with this bank for nearly 20 years refinancing was nearly impossible, very difficult it would have been easier to go with another bank than refinance with the same bank, but they dragged the process out so long, miscommunication, we were left with no option at the time.
I recently started using wide bay and the service is far greater than my previous bank to which i'd banked with for years but no longer
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