Bank Australia savings account reviews

Very good and fast service.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   -1 / 10

Trust   -1 / 10

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I love Bank Australia and hate the big four. I have used this bank for 40 years from when it was Ed. I love that they are ethical and don't invest in war or the destruction of the Great Barrier Reef etc. They rescued me twice when overseas without any hassles. They are secure and look out for my interests. I never had a problem with them, there is easy access, immediate response and polite warm interaction. I could not recommend them highly enough.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good bank to keep your money away from your everyday spending account, great interest rate.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Been with them since it started as a credit union

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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Hard to contact.

Price   5 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   3 / 10

Trust   5 / 10

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Pros - they seem human in communications Cons - lack of branches

Price   7 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   6 / 10

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Most of the tellers are very easy to talk to and listen to any concerns I might have and help me find a solution.

Price   7 / 10

Features   8 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   9 / 10

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Good customer service but money disapearse from my account sometimes

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   5 / 10

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They brought in monthly account fees last year for the first time. Whilst I was overseas I had a lot of difficulty transferring money due to the VIP token application they asked me to download. The amount of interest you can gain is ok but not better than other banks like ING.

Price   3 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   4 / 10

Trust   2 / 10

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Love the bank service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank goes above and beyond

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Easy to deal with bank, with positive social values.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Bank mecu have introduced a new statement layout. What an absolute shocker. Who is responsible for this? Any comparison with the previous layout will tell you it is a backward step. I thought a bank statement had three columns debit, credit and balance. Not this one. Very difficult to reconcile. Not at all user friendly. Do something about it. Why must we constantly have change for changes sake?

Price   -1 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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The $5 monthly account keeping fee is just a money grab.I am a pensioner so I must close my account .

Price   0 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   4 / 10

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I have never had a problem that mecu can't fix.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Would like the physical branch to be better placed. Terrific.

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   3 / 10

Trust   10 / 10

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Friendly and easy to talk to.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank is about as far left as the greens in their attitude to customers. They seem to think it is alright to look into all your personal business and then tell you what to buy (or they will penalise you). Stay away from this bank or you will be sorry. It will take you days to get a loan approval.

Price   4 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   3 / 10

Trust   0 / 10

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Bankmecu has the best customer service that I have found in a bank.

Price   10 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   10 / 10

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I do not think that there should be any fees on Savings Accounts as clients are putting money in which they get interest , which they sometimes pass onto the clients.

Price   2 / 10

Features   2 / 10

Customer service   5 / 10

Convenience   3 / 10

Trust   3 / 10

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I like how the online banking is easily accessible .

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   8 / 10

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Banks are money hungry, not for the customer but for the CEO, love to charge fees, all about shareholders and not about the customer.

Price   2 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   0 / 10

Trust   10 / 10

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We have been members since Maroondah Credit Union, we liked the customer service of both the credit union and now Bank Mercu. We have always found them courteous and treat us like humans, not just a number. Online banking is done well, we love their system of Direct Debit accounts. The only disappointment I feel is that if you need to go to deposit a cheque, it is a long way to go. I have 2 cheques sitting in my bag now, waiting to be deposited, but have to wait until I can get to Eastland. Thank you bank Mercu for your service, and for looking after us over the years.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   8 / 10

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They always look after me , sending me updates on offers and have borrowed lots of money off them at very good interest rates , and they have lovely people working for them that are friendly and helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very easy to bank with. Extended opening hours, friendly and plenty available staff.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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