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Bank First Bank account reviews

Overall rating
8.9/10
Price
8.4/10
Features
7.6/10
Customer service
9.1/10
Convenience
7.8/10
Trust
9.1/10
Based on 92 bank account reviews as rated by the Mozo community.

Recent Bank First bank account customer reviews

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  • Bank First Bank Account

    Overall rating   10 / 10
    Banking, ancillary & customer services are great!

    Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Glenyse, Victoria, reviewed 5 months ago
  • Bank First Bank Account

    Overall rating   9 / 10
    Always prompt and personal service. Complete trust

    I have been an account holder since it’s inception as a credit union. I have enjoyed many low interest and low fee loans. It has always been a full service institution thus have never seen the need to use any of the big four. Very friendly, helpful, clear and prompt service by a “real” person every time I have had an enquiry. PLus it’s own equity is solid as are its ethics. Complete trust.

    Price
    10 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Mike, Victoria, reviewed 7 months ago
  • Bank First Bank Account

    Overall rating   7 / 10
    Honest and trusted.

    It's a members bank and they are more personable.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Scott, Victoria, reviewed 8 months ago
  • Bank First First Account

    Overall rating   9 / 10
    Great bank.

    Just not enough banks around.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Pasqualina, Victoria, reviewed 8 months ago
  • Bank First Everyday

    Overall rating   10 / 10
    Great bank.

    Great bank, never had an issue with them, always willing to help.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Patrick, Victoria, reviewed 10 months ago
  • Bank First Bank Account

    Overall rating   8 / 10
    Excellent customer service.

    Easy of use. Excellent customer service. Low fees.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Jade, Victoria, reviewed 12 months ago
  • Bank First Everyday

    Overall rating   8 / 10
    Competitive products.

    They are less about profit and more about service than the big 4 banks.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Kris, Victoria, reviewed about 1 year ago
  • Bank First Everyday

    Overall rating   10 / 10
    Competitive interest rates.

    Easy to get money at any ATM. Competitive interest rates.

    Price
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Jenny, Western Australia, reviewed over 1 year ago
  • Bank First Bank Account

    Overall rating   10 / 10
    Fantastic service over 15 years.

    I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.

    Price
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Janette, Victoria, reviewed over 1 year ago
  • Bank First Everyday

    Overall rating   9 / 10
    Great customer service.

    Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Neil, Victoria, reviewed over 1 year ago
  • Bank First Bank Account

    Overall rating   10 / 10
    Amazing customer service!

    This bank is amazing thanks to the fact that they have no fees!

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Gemma, Victoria, reviewed over 1 year ago
  • Bank First Everyday

    Overall rating   9 / 10
    Will stay with them.

    Good bank, low fees and no phone wait times.

    Price
    8 / 10
    Features
    6 / 10
    Customer service
    7 / 10
    Convenience
    4 / 10
    Trust
    9 / 10
    Less
    Adam, Victoria, reviewed over 1 year ago
  • Bank First Everyday

    Overall rating   9 / 10
    There fees are the cheapest that I have heard off

    The branch network is minimal but with online banking that is not a problem.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Peter, Victoria, reviewed almost 3 years ago
  • Bank First Everyday

    Overall rating   10 / 10
    Customer owned banking

    They are focused on their customers not the shareholders.

    Price
    10 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Chris, Victoria, reviewed over 3 years ago
  • Bank First Everyday

    Overall rating   10 / 10
    Customer service is second to none

    Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

    Price
    10 / 10
    Less
    Annita, Victoria, reviewed over 4 years ago
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