Bank First Bank account reviews
Overall rating
8.9/10
Price
8.3/10
Features
7.5/10
Customer service
9.1/10
Convenience
7.7/10
Trust
9.1/10
Based on 85 reviews as rated by the Mozo community.
Easy to get money at any ATM. Competitive interest rates.
I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.
Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.
This bank is amazing thanks to the fact that they have no fees!
The branch network is minimal but with online banking that is not a problem.
They are focused on their customers not the shareholders.
Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.
Superb customer service. Prompt anti fraud notifications
I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.
Amazing customer service and great products.
VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. They make it easy to do banking. Oh, and zero fees is a huge plus.
Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!
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