Bank First bank account reviews

The branch network is minimal but with online banking that is not a problem.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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They are focused on their customers not the shareholders.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

Price   10 / 10

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Superb customer service. Prompt anti fraud notifications

Price   5 / 10

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Great institution to be a part of

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Trust   9 / 10

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I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.

Price   5 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   6 / 10

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Amazing customer service and great products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. They make it easy to do banking. Oh, and zero fees is a huge plus.

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Great

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   9 / 10

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Been a member of the Victorian Teachers bank for 35 years. Can't be beaten by any of the big banks.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Banking with them since 1985 & have been consistently excellent. Products are excellent with low or no fees. Customer focussed with flexible, individual customer care.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Always helpful. Often suggest better options for savings accounts. Very competitive rates. I fully trust them.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

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The best bank in Australia. Always prompt with answers. Takes personal interest in what's best for the customers. One account that does all and where the bank is on the ball watching out for fraud.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Because I OWN Victorian Teachers Mutual Bank, just like all their other customers! And just like their other customers I benefit from outstanding customer service and a fair deal on rates and fees.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   9 / 10

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