Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.
I have been an account holder since it’s inception as a credit union. I have enjoyed many low interest and low fee loans. It has always been a full service institution thus have never seen the need to use any of the big four. Very friendly, helpful, clear and prompt service by a “real” person every time I have had an enquiry. PLus it’s own equity is solid as are its ethics. Complete trust.
It's a members bank and they are more personable.
Great bank, never had an issue with them, always willing to help.
Easy of use. Excellent customer service. Low fees.
They are less about profit and more about service than the big 4 banks.
Easy to get money at any ATM. Competitive interest rates.
I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.
Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.
This bank is amazing thanks to the fact that they have no fees!
The branch network is minimal but with online banking that is not a problem.
They are focused on their customers not the shareholders.
Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.
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