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Bank First bank account reviews

Bank First
Bank First's overall rating for bank accounts

(as rated by the Mozo community)

8.9 / 10

based on 85 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Bank First

Recent Bank First bank account reviews

Bank First

Bank First Everyday Everyday review

Overall rating   10 / 10

Competitive interest rates.

Easy to get money at any ATM. Competitive interest rates.

Full review

Easy to get money at any ATM. Competitive interest rates.

    Price   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jenny, Western Australia, reviewed 2 days ago

Bank First

Bank First Bank Account review

Overall rating   10 / 10

Fantastic service over 15 years.

I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.

Full review

I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Janette, Victoria, reviewed 10 days ago

Bank First

Bank First Everyday Everyday review

Overall rating   9 / 10

Great customer service.

Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.

Full review

Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.

    Price   5 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Neil, Victoria, reviewed about 1 month ago

Bank First

Bank First Bank Account review

Overall rating   10 / 10

Amazing customer service!

This bank is amazing thanks to the fact that they have no fees!

Full review

This bank is amazing thanks to the fact that they have no fees!

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Gemma, Victoria, reviewed about 1 month ago

Bank First

Bank First Everyday Everyday review

Overall rating   9 / 10

Will stay with them.

Good bank, low fees and no phone wait times.

Full review

Good bank, low fees and no phone wait times.

    Price   8 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   4 / 10

    Trust   9 / 10

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Adam, Victoria, reviewed about 1 month ago

Bank First

Bank First Everyday Everyday review

Overall rating   9 / 10

There fees are the cheapest that I have heard off

The branch network is minimal but with online banking that is not a problem.

Full review

The branch network is minimal but with online banking that is not a problem.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Peter, Victoria, reviewed about 1 year ago

Bank First

Bank First Everyday Everyday review

Overall rating   10 / 10

Customer owned banking

They are focused on their customers not the shareholders.

Full review

They are focused on their customers not the shareholders.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Chris, Victoria, reviewed almost 2 years ago

Bank First

Bank First Everyday Everyday review

Overall rating   10 / 10

Customer service is second to none

Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

Full review

Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

    Price   10 / 10

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Annita, Victoria, reviewed over 2 years ago

Bank First

Bank First Bank Account review

Overall rating   10 / 10

Great customer service and trustworthy

Superb customer service. Prompt anti fraud notifications

Full review

Superb customer service. Prompt anti fraud notifications

    Price   5 / 10

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Barbara, Victoria, reviewed almost 3 years ago

Bank First

Bank First Bank Account review

Overall rating   9 / 10

Very helpful

Great institution to be a part of

Full review

Great institution to be a part of

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Trust   9 / 10

Less

Gary, Victoria, reviewed over 3 years ago

Bank First

Bank First Bank Account review

Overall rating   5 / 10

Friendly service but a bit behind the times.

I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.

Full review

I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.

    Price   5 / 10

    Features   2 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Clare, Victoria, reviewed over 3 years ago

Bank First

Bank First Everyday Everyday review

Overall rating   10 / 10

Amazing customer service and great products

Amazing customer service and great products.

Full review

Amazing customer service and great products.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rachel, Victoria, reviewed almost 4 years ago

Bank First

Bank First Bank Account review

Overall rating   9 / 10

Exemplary service, no fees, easy to bank with.

VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. ...

Full review

VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. They make it easy to do banking. Oh, and zero fees is a huge plus.

    Price   7 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Ray, New South Wales, reviewed about 4 years ago

Bank First

Bank First Bank Account review

Overall rating   10 / 10

Great

Great

Full review

Great

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Simon, Victoria, reviewed over 4 years ago

Bank First

Bank First Everyday Everyday review

Overall rating   8 / 10

Competitive rates, easy to use service.

Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!

Full review

Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   9 / 10

Less

Rebecca, Victoria, reviewed over 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00Special offer of $0 monthly account keeping fees when you open a new account

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

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    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1082 Suncorp bank account reviews

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  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    7.5

    Based on 82 MyState Bank bank account reviews

    Need more information?
    Go to site

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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3729 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank USaver Ultra Transaction Account

    UBank USaver Ultra Transaction Account

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, Samsung Pay, Garmin, Fitbit

    interest rate

    0% p.a.

    Go to site

    More info

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees
    • Atm networks: NAB
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, internet, Visa debit and international purchases.
    Overall rating

    8.6

    Based on 25 UBank bank account reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    PayID, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 0.50% p.a.
      Balances from $100,000: 0.75% p.a.
      Balances from $250,000: 1.50% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

    Need more information?
    Go to site

    More info

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