Thumbnail icon for Bank First

Bank First Bank account reviews

Overall rating
8.9/10
Price
8.3/10
Features
7.5/10
Customer service
9.1/10
Convenience
7.7/10
Trust
9.1/10
Based on 85 reviews as rated by the Mozo community.

Recent Bank First bank account reviews

Sort reviews by: date | star rating
  • Bank First Everyday review

    Overall rating   10 / 10
    Competitive interest rates.

    Easy to get money at any ATM. Competitive interest rates.

    Price
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Jenny, Western Australia, reviewed 2 months ago
  • Bank First Bank Account review

    Overall rating   10 / 10
    Fantastic service over 15 years.

    I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.

    Price
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Janette, Victoria, reviewed 3 months ago
  • Bank First Everyday review

    Overall rating   9 / 10
    Great customer service.

    Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Neil, Victoria, reviewed 3 months ago
  • Bank First Bank Account review

    Overall rating   10 / 10
    Amazing customer service!

    This bank is amazing thanks to the fact that they have no fees!

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Gemma, Victoria, reviewed 3 months ago
  • Bank First Everyday review

    Overall rating   9 / 10
    Will stay with them.

    Good bank, low fees and no phone wait times.

    Price
    8 / 10
    Features
    6 / 10
    Customer service
    7 / 10
    Convenience
    4 / 10
    Trust
    9 / 10
    Less
    Adam, Victoria, reviewed 4 months ago
  • Bank First Everyday review

    Overall rating   9 / 10
    There fees are the cheapest that I have heard off

    The branch network is minimal but with online banking that is not a problem.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Peter, Victoria, reviewed over 1 year ago
  • Bank First Everyday review

    Overall rating   10 / 10
    Customer owned banking

    They are focused on their customers not the shareholders.

    Price
    10 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Chris, Victoria, reviewed about 2 years ago
  • Bank First Everyday review

    Overall rating   10 / 10
    Customer service is second to none

    Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

    Price
    10 / 10
    Less
    Annita, Victoria, reviewed almost 3 years ago
  • Bank First Bank Account review

    Overall rating   10 / 10
    Great customer service and trustworthy

    Superb customer service. Prompt anti fraud notifications

    Price
    5 / 10
    Less
    Barbara, Victoria, reviewed about 3 years ago
  • Bank First Bank Account review

    Overall rating   9 / 10
    Very helpful

    Great institution to be a part of

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Trust
    9 / 10
    Less
    Gary, Victoria, reviewed over 3 years ago
  • Bank First Bank Account review

    Overall rating   5 / 10
    Friendly service but a bit behind the times.

    I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.

    Price
    5 / 10
    Features
    2 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Clare, Victoria, reviewed almost 4 years ago
  • Bank First Everyday review

    Overall rating   10 / 10
    Amazing customer service and great products

    Amazing customer service and great products.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Rachel, Victoria, reviewed about 4 years ago
  • Bank First Bank Account review

    Overall rating   9 / 10
    Exemplary service, no fees, easy to bank with.

    VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. They make it easy to do banking. Oh, and zero fees is a huge plus.

    Price
    7 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Ray, New South Wales, reviewed over 4 years ago
  • Bank First Bank Account review

    Overall rating   10 / 10
    Great

    Great

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Simon, Victoria, reviewed over 4 years ago
  • Bank First Everyday review

    Overall rating   8 / 10
    Competitive rates, easy to use service.

    Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    4 / 10
    Trust
    9 / 10
    Less
    Rebecca, Victoria, reviewed over 4 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0% p.a.

      Promoted
    • Hero Transaction Account

      account fee
      $6.00$0 monthly account fee if you deposit min. $2,000 per month
      Payment Options
      Apple Pay, Google Pay, PayID, Payment Ring
      interest rate
      0.75% p.a.

      Promoted
    • Everyday Options

      account fee
      $0.00Special offer of $0 monthly account keeping fees when you open a new account
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay
      interest rate
      0.01% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0% p.a.

      Promoted
    • Bank Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay
      interest rate
      0% p.a.

      Promoted

    Want more? Compare all 105 bank accounts in the Mozo comparison engine.

    Compare more bank accounts

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.