Bank First bank account reviews

Easy to get money at any ATM. Competitive interest rates.

Price   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have used Commonwealth Bank, NAB and Westpac. Bank First & formerly Vic Teachers is the best bank in every way. The service is 100 times better than all the others. They are helpful beyond anything I would expect.

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with Bank First (previously known as Victoria Teacher's Credit Union) for over 35 years. I have had no major issues or problems.

Price   5 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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This bank is amazing thanks to the fact that they have no fees!

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   10 / 10

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Good bank, low fees and no phone wait times.

Price   8 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   9 / 10

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The branch network is minimal but with online banking that is not a problem.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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They are focused on their customers not the shareholders.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Online and phone access is easy and the people you talk with are real. Call back is excellent. Never had any complaints regarding any of the queries I have asked them about.

Price   10 / 10

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Superb customer service. Prompt anti fraud notifications

Price   5 / 10

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Great institution to be a part of

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Trust   9 / 10

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I like this bank because their customer service is great, but their rates are not competitive and they charge a fee if you use ATMs more than four times in a month.

Price   5 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   6 / 10

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Amazing customer service and great products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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VTMB is fully cashed-up, they have no debt at all (teachers are pretty conservative savers after all), so I have no doubt that my funds are safe. They are a highly professional organisation who, at the same time, always offer exemplary service. They make it easy to do banking. Oh, and zero fees is a huge plus.

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Great

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Two locations is not convenient. They let me compartmentalise my accounts into sub accounts which is great!

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   9 / 10

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