Most banks are changing and adapting quickly to modern systems and approaches for banking where BOQ have not. Most banks can facilitate PAYID or at the very least OSCO. Bank of Queensland Epic Fail on that front!
I recently applied for a home loan through the Bank of Queensland. They have taken a ridiculous amount of time to complete the application, with very little contact made throughout the process, which in turn has created so much stress for me and the real estate agent holding the property. It is beyond me what they need when I have owned numerous properties, have an excellent credit history, and I've been in the same job for 33 years. I also have a substantial deposit. The stress is not worth it! It's changed my moods, my temperament around family, and my general concentration.
The pros of this bank is they are competitive with there interest rates, have fantastic staff that go beyond and above to help you.
BOQ always gives a friendly service. We have only experienced polite and personable staff, who know their products.
I have been a customer at this Bank for many years and hold a decent amount of money there and I have never owed anyone a single cent but when I wanted a credit card they would not give me one saying that my income was insufficient. I hold a credit card with another bank and I have never paid interest as I pay it off in full each month.
They saved me nearly $700 compared to another insurer.
Competitive rates, great customer service and handy ATM. I have banked with them for years and have always found their service to be good.
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