The staff are always friendly and courteous. Whenever we had to call in for some support or query, we are seen almost right away, and we are on our way very quickly. I suppose it's the advantage of a country bank , in a country town. We find it a pleasure to do business with our local bank .
This bank provides brilliant customer assistance, making the effort to answer all my questions or finding the answers for me. This bank offers competitive rates and real personal assistance with no long wait times via telephone assistance. They are always happy to help in any way possible.
I like this Bank because of the efficient manner it serves its customers with. No problem and always with a smile. As a customer I always feel welcome and not any trouble, however difficult the matter may be.
Friendly and helpful customer service is always encountered with this bank. Old fashioned service where you can get a familiar face every time you walk into the local branch. Definitely treated as a person with B & E and not a number and unlike some of the bigger banks has branches in regional areas.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.