Excellent customer service they took me personally not just an inconvenience. This made me feel valued.
The people who work there are easy to get along with
Systems are not always user-friendly for aged people.
Been a customer for 31 years and after falling behind in repayments after mother passed away and I was unwell, bank was threatening me with legal action for $1700
A great bank for south aussies :)
The account fees and interest rate were competitive with other banks and I was allowed the flexibility to pay the loan off earlier than the timeframe in the contract with no additional penalties for doing so.
Quick and easy to use and apply
Good
The service to my wife when buying this product was courteous and efficient. A pleasure to work with. Differentiating on price is difficult in the Australian banking sector, however service is another thing entirely!
BankSa went out of their way to assist us with our recent personal loan. It was fast, simple and a very happy experience.
Easy to access lots of branches, great service and lots of products to suit your needs.
This bank has been very understanding and helpful with my money issues the last few months, they have helped me and have worked at my pace until I am back on track!
I was phoned by my personal banking officer to check on how I was going with the loan and loan repayments even though I hadn't missed a repayment and suggested we could review it because a better product had become available which would make significant saving for me over the term of the loan. I was very impressed as the bank was thinking of me and not their bottom-line. Certainly not like past experience with other banks.
We took out a personal loan for our son to buy a car which was fine but then the bank said it would be a great idea to change the loan into his name for a credit rating which we did. Not only were we charged $550.00 initially but the interest rate was higher, this was absolutely disappointing as it took the loan back up. When we questioned as to why they did not let us know they said that they thought it was standard that we should know, I mean I am not a banker.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 6.95% would cost $35,599.71 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,580.23 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,190.18 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.95% would cost $35,599.71 including fees.
Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 6.99% would cost $11,114.11 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
Want more? Compare all 238 personal loans in the Mozo comparison engine.
Compare more personal loansMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
