BankSA personal loan reviews

The people who work there are easy to get along with

Price   7 / 10

Features   0 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Systems are not always user-friendly for aged people.

Price   5 / 10

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Been a customer for 31 years and after falling behind in repayments after mother passed away and I was unwell, bank was threatening me with legal action for $1700

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   1 / 10

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A great bank for south aussies :)

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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I love Bank SA!

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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The account fees and interest rate were competitive with other banks and I was allowed the flexibility to pay the loan off earlier than the timeframe in the contract with no additional penalties for doing so.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

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Quick and easy to use and apply

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Good

Price   7 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   7 / 10

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The service to my wife when buying this product was courteous and efficient. A pleasure to work with. Differentiating on price is difficult in the Australian banking sector, however service is another thing entirely!

Price   7 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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BankSa went out of their way to assist us with our recent personal loan. It was fast, simple and a very happy experience.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Easy to access lots of branches, great service and lots of products to suit your needs.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank has been very understanding and helpful with my money issues the last few months, they have helped me and have worked at my pace until I am back on track!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I was phoned by my personal banking officer to check on how I was going with the loan and loan repayments even though I hadn't missed a repayment and suggested we could review it because a better product had become available which would make significant saving for me over the term of the loan. I was very impressed as the bank was thinking of me and not their bottom-line. Certainly not like past experience with other banks.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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We took out a personal loan for our son to buy a car which was fine but then the bank said it would be a great idea to change the loan into his name for a credit rating which we did. Not only were we charged $550.00 initially but the interest rate was higher, this was absolutely disappointing as it took the loan back up. When we questioned as to why they did not let us know they said that they thought it was standard that we should know, I mean I am not a banker.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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A Bank is a Bank but not Bank SA, it is a great Bank! Helpful, honest and guess what the staff have ears and they hear! They hear what you say, ask and listen then surprise surprise......they answer your questions and provide any information that would help and clarify what was asked! It's the EARS.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   7 / 10

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When anyone has asked me re my loan they where all surprised how good it is. I have been with Bank SA from the start probably about 45 years. Have had home loans and have been very happy with them. They had a staff member who unfortunately left last year he was the best thing since sliced bread.

Price   9 / 10

Features   9 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   9 / 10

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They are friendly.

Price   5 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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I liked Bank SA because the interest rate for my personal loan was very competitive, as a matter of fact it was the lowest interest rate I found among other banks including People's Choice who are known to be very competitive with interest rates. The customer service is wonderful, they are very helpful and understanding to the customers needs and very flexible when it comes to the repayments which is handy for those who like to budget! The only con I can think of is re-financing the loan (to get more out), i did this and it was more difficult than expected but none the less they got the job done for me.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   6 / 10

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Bank charges are way too severe Some staff/loan consultants give wrong information resulting in additional un-wanted fees for existing loans and are unwilling to return phone calls, or to help rectify problems with existing accounts.

Price   2 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   5 / 10

Trust   1 / 10

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Applied for a personal loan, within 6 hours were informed of our application which was granted.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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BankSA personal loans are reasonable. Depending on who you talk to, customer service will vary your experience. One rep I talked to went out of her way and was fantastic. Another person I had talked to didn't really help.

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   5 / 10

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BankSA provide great loans, with low interest rates. Also very quick and professional in the set up of the loan.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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This bank was my local bank. The pros were I didn't have to tell them all my details every time I went to the bank because they knew who I was anyway. Which could be a con as well. They were also always quick and easy to deal with. Always kind and looked after me the best they could.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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BankSA made things very easy for me when I wanted to consolidate my finances into one personal loan. Not only were the rates very competitive but they also conducted the process extremely efficiently.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

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We needed help managing our debt and things were really not looking good. The loan manager at the bank really did everything she could to get us a good loan. She pushed as hard as she could with her superiors to get us a loan when other banks wouldn't. Without her and the bank's backing, we would probably be in bankruptcy by now which is not how we wanted to start off in our daughter's life. We are really truly grateful.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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