BankSA personal loan reviews

The people who work there are easy to get along with

Price   7 / 10

Features   0 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Systems are not always user-friendly for aged people.

Price   5 / 10

Less

Been a customer for 31 years and after falling behind in repayments after mother passed away and I was unwell, bank was threatening me with legal action for $1700

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   1 / 10

Less

A great bank for south aussies :)

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

I love Bank SA!

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

Less

The account fees and interest rate were competitive with other banks and I was allowed the flexibility to pay the loan off earlier than the timeframe in the contract with no additional penalties for doing so.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

Less

Quick and easy to use and apply

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Good

Price   7 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   7 / 10

Less

The service to my wife when buying this product was courteous and efficient. A pleasure to work with. Differentiating on price is difficult in the Australian banking sector, however service is another thing entirely!

Price   7 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

BankSa went out of their way to assist us with our recent personal loan. It was fast, simple and a very happy experience.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Easy to access lots of branches, great service and lots of products to suit your needs.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

This bank has been very understanding and helpful with my money issues the last few months, they have helped me and have worked at my pace until I am back on track!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I was phoned by my personal banking officer to check on how I was going with the loan and loan repayments even though I hadn't missed a repayment and suggested we could review it because a better product had become available which would make significant saving for me over the term of the loan. I was very impressed as the bank was thinking of me and not their bottom-line. Certainly not like past experience with other banks.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

We took out a personal loan for our son to buy a car which was fine but then the bank said it would be a great idea to change the loan into his name for a credit rating which we did. Not only were we charged $550.00 initially but the interest rate was higher, this was absolutely disappointing as it took the loan back up. When we questioned as to why they did not let us know they said that they thought it was standard that we should know, I mean I am not a banker.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

Less

A Bank is a Bank but not Bank SA, it is a great Bank! Helpful, honest and guess what the staff have ears and they hear! They hear what you say, ask and listen then surprise surprise......they answer your questions and provide any information that would help and clarify what was asked! It's the EARS.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   7 / 10

Less