Focus on sales of products but customer service is minimal and ill-informed. I've been on hold long enough to write a few reviews which is not great for BankSA.
More BankSA home loan customer reviewsMy questions and guidence explained in a professional manner with patience, well done.
More BankSA bank account customer reviewsAtm are less but it gives good service and low prices
More BankSA savings account customer reviewsI have bank with BankSA since I was in primary school and have my home loan with them. So with no complaints I have always gone back to them.
More BankSA personal loan customer reviewsGood trustworthy bank, great rewards and complimentary travel insurance.
More BankSA credit card customer reviewsI would recommend BankSA more than any other bank.
More BankSA term deposit customer reviewsVery helpful with claims.
More BankSA home insurance customer reviewsThere is no interest on my debit card to speak of. The bank has down scaled all their branches and only have a couple of people in the branches. I have had to pay a fee to withdraw money outside of South Australia.
More BankSA debit card customer reviewsOkay, my partner a few years ago when she was receiving a higher pay took out a personal loan to purchase a car as she has a kid (Now two kids), but then later down the line her pay was shortened. The bank told her that they would decrease the payback to the minimal charge, but that charge is still FAR too large for her to afford without risking the health, housing and nutrition of hers and my children. Not only that but she pays what she can afford to pay due to this and because it simply, 'isn't enough', she continually gains additional late fees of really high proportions onto her loan. It's absolutely disgusting. BankSA needs to take into consideration changing financial matters and create more effective ways of resolving payback for their loans.
More BankSA car loan customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.