BankSA reviews

This bank goes out of its way to help me. I greatly appreciate this because I suffer from a mental health issue that stems from my childhood. For a whole year, whenever I had an issue the manager of BankSA would come and sit with me outside in the street and ask me what the issue was and fix it up for me. That is service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always had great service at BankSA.

Price   8 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Once you have it set up, it starts instantly. Pay your monthly payments and add money when you can.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The people who work there are easy to get along with

Price   7 / 10

Features   0 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Very helpful with claims.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

There is no interest on my debit card to speak of. The bank has down scaled all their branches and only have a couple of people in the branches. I have had to pay a fee to withdraw money outside of South Australia.

Price   5 / 10

Features   3 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   10 / 10

Less

Great service, except when visiting the branch the wait is too long.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Very low interest rate.

Price   6 / 10

Features   5 / 10

Customer service   1 / 10

Convenience   2 / 10

Trust   2 / 10

Less

Okay, my partner a few years ago when she was receiving a higher pay took out a personal loan to purchase a car as she has a kid (Now two kids), but then later down the line her pay was shortened. The bank told her that they would decrease the payback to the minimal charge, but that charge is still FAR too large for her to afford without risking the health, housing and nutrition of hers and my children. Not only that but she pays what she can afford to pay due to this and because it simply, 'isn't enough', she continually gains additional late fees of really high proportions onto her loan. It's absolutely disgusting. BankSA needs to take into consideration changing financial matters and create more effective ways of resolving payback for their loans.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less