BankSA reviews

Been with them for years, all good.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I've had my Visa cards hacked a few times now and the bank has been so supportive and helpful with replacements and guidance.

Price   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   5 / 10

Less

The features for the Basic Home Loan suit my own needs, particularly redraw options, however their interest rates could certainly be more competitive.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   7 / 10

Less

I would recommend BankSA more than any other bank.

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always had great service at BankSA.

Price   8 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   10 / 10

Less

The people who work there are easy to get along with

Price   7 / 10

Features   0 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Very helpful with claims.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

There is no interest on my debit card to speak of. The bank has down scaled all their branches and only have a couple of people in the branches. I have had to pay a fee to withdraw money outside of South Australia.

Price   5 / 10

Features   3 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   10 / 10

Less

Okay, my partner a few years ago when she was receiving a higher pay took out a personal loan to purchase a car as she has a kid (Now two kids), but then later down the line her pay was shortened. The bank told her that they would decrease the payback to the minimal charge, but that charge is still FAR too large for her to afford without risking the health, housing and nutrition of hers and my children. Not only that but she pays what she can afford to pay due to this and because it simply, 'isn't enough', she continually gains additional late fees of really high proportions onto her loan. It's absolutely disgusting. BankSA needs to take into consideration changing financial matters and create more effective ways of resolving payback for their loans.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less