We have been banking with BankVic for over 10 years and have always found them extremely helpful, informative and caring. Their packages for loans and saving accounts are fabulous so flexible and rewarding. We have been able to pay off our cars fast with their flexible loans without being penalised for our hard work. We recommend them to everyone.
This bank has very low interest rates and fees but as they only have one branch in Victoria and the call centre is only open from 9am-5pm Monday-Friday they are incredibly understaffed and it shows. I have been waiting 6 business days now and they still have not even assessed my car loan application. I have provided all the necessary supporting documents days ago. They have only called me once in this time to follow up and to advise they have not processed my paperwork yet and there is no available appointments to come into the branch and discuss my application. I will be cancelling my loan application tomorrow and moving my savings account to another financial institution.
As a long term customer with this Co Op I was frustrated recently when applying for a car loan. The person collecting the information took 45 minutes of my time (I was on a mobile) and appeared to be judging me for my spending habits. Having had previous bank loans with the Co op, I was extremely unhappy with my experience and applied through another lender who provided me with an answer within two hours. I have since decreased the interaction I have with the Co op as well as my finances.
The rates were competitive the customer service is genuinely second to none and while they aren't easily accessible in terms of branches (only 1 in VIC) they make up for it in the ease of dealing with them online and via the phone.
Police Credit Union in Victoria look after you as if you are a family member. They are speedy and courteous in their responses at all times. Having all your eggs in one basket make it simple and easy when doing my on-line banking and the staff are extremely speedy, friendly and courteous.
Again, once you get introduced its excellent. I shopped around for Car Loans, but no one could compete with the rate and flexibility of the PC! And it's all linked in with my everyday account so is easy as.
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Car loan comparisons on Mozo - rates updated daily
New Car Loan
Including Demo, Fixed, Secured
5.22% p.a.based on $30,000 over 5 years
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.
*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may inﬂuence the cost of the loan.
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