BankVic credit card reviews

BankVic has great customer service.

Price   9 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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They do what they are supposed to do, look after your funds'. Any unusual transactions on your account, they'll contact you to confirm or deny the transaction.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   9 / 10

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Fantastic bank and will ring me if they are unsure of transactions

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Not accepted everywhere, so find I can't use it all the time.

Price   1 / 10

Features   8 / 10

Customer service   1 / 10

Convenience   2 / 10

Trust   4 / 10

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Customer service is second to none and their products and loans are great value. Their branches are a bit hard to get to, but account access via cards and electronic means is simple.

Price   7 / 10

Features   4 / 10

Customer service   9 / 10

Convenience   4 / 10

Trust   10 / 10

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Very friendly and helpful staff. Unfortunately few branches, thus may not suit person needing face to face banking. On-Line and Phone Banking very easy.

Price   10 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I was charged interest because I short paid the balance by 3 dollars. One phone call and the charges were reversed with no problems.

Price   4 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   8 / 10

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Great staff, great bank. No fees at all.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent product, excellent Service. I appreciate excellence.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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BankVic is always helpful and able to provide answers to my questions. They are a members owned bank which means no or low fees which is customer friendly.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Very alert staff when discrepancies are suspected. Action taken to right any breaches of security.

Price   8 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   8 / 10

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My bank was Police Credit, they still retain the very good and caring customer service they had when I first joined in the late 60's.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Easy process to apply. Fantastic communication and monitoring. They have phoned us personally if there has been a large transaction to confirm that our card hadn't been accessed by another unknown person. Easy online access too. Highly recommended.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I've been banking with Bank Vic for over 20 years and their fees and services are always top notch. Especially their fees!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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... too expensive, not worth having.

Price   1 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   2 / 10

Trust   2 / 10

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