They do what they are supposed to do, look after your funds'. Any unusual transactions on your account, they'll contact you to confirm or deny the transaction.
Customer service is second to none and their products and loans are great value. Their branches are a bit hard to get to, but account access via cards and electronic means is simple.
Very friendly and helpful staff. Unfortunately few branches, thus may not suit person needing face to face banking. On-Line and Phone Banking very easy.
I was charged interest because I short paid the balance by 3 dollars. One phone call and the charges were reversed with no problems.
BankVic is always helpful and able to provide answers to my questions. They are a members owned bank which means no or low fees which is customer friendly.
Easy process to apply. Fantastic communication and monitoring. They have phoned us personally if there has been a large transaction to confirm that our card hadn't been accessed by another unknown person. Easy online access too. Highly recommended.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.