They do what they are supposed to do, look after your funds'. Any unusual transactions on your account, they'll contact you to confirm or deny the transaction.
Fantastic bank and will ring me if they are unsure of transactions
Not accepted everywhere, so find I can't use it all the time.
Customer service is second to none and their products and loans are great value. Their branches are a bit hard to get to, but account access via cards and electronic means is simple.
Very friendly and helpful staff. Unfortunately few branches, thus may not suit person needing face to face banking. On-Line and Phone Banking very easy.
I was charged interest because I short paid the balance by 3 dollars. One phone call and the charges were reversed with no problems.
Excellent product, excellent Service. I appreciate excellence.
BankVic is always helpful and able to provide answers to my questions. They are a members owned bank which means no or low fees which is customer friendly.
Very alert staff when discrepancies are suspected. Action taken to right any breaches of security.
My bank was Police Credit, they still retain the very good and caring customer service they had when I first joined in the late 60's.
Easy process to apply. Fantastic communication and monitoring. They have phoned us personally if there has been a large transaction to confirm that our card hadn't been accessed by another unknown person. Easy online access too. Highly recommended.
I've been banking with Bank Vic for over 20 years and their fees and services are always top notch. Especially their fees!
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