Since I made the switch to Heritage Bank I wonder why I hadn't found them sooner. This is a Queensland bank but we are in Tasmania and the call centre staff are so polite and helpful. They have talked me through internet banking which ATMs etc to use to avoid getting fees. They don't charge a monthly fee and any direct debits come out on the day they are supposed to (opposed to my old bank).
I love Heritage because it isn't a "big" bank and feel it is more personal and customised. Love their products and the friendly staff. Highly recommend.
Heritage Bank is one of few who look after their customers by not charging account fees and while having very competitive interest rates. I would not hesitate to recommend Heritage Bank.
I have their direct number to the branch which is so convenient if I need to ask them anything. With most banks and institutions you have to go through a 13 number and press this and that number and still don’t get to your branch to talk to them before being harassed by questions.
Heritage is upfront and open about it's products and I trust them more than Commonwealth Bank or Westpac, both with whom I have had accounts.
I have been with Heritage Bank for a long time and have always found them extremely helpful. Their customer service is excellent and I have recommend them to numerous friends. They have also been awarded for being the best bank in 2018.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.