Heritage Bank is a bank that I would trust to always give you the best option and advice possible. My grandmother, rest her soul, banked with them, my dearest mother banked with them and I have banked with them since I was a child and have never thought of leaving for another bank. The pros of banking with Heritage is that they are always honest and upfront with you. They will never try to talk you into a product that is not right for you in any of your financial endeavours and their customer service is second to none. The only con I can think of are that there are fewer branches available than some of the other major banks. However there is always one at any major shopping centre or business hub so it is a fairly negligible con. I would recommend their simply access and savings accounts to anyone.
The branch that I go to is a local community bank that gives its profits back to the community in the form of grants. The staff are always friendly and helpful and service is always quick. They go above and beyond at times to help out.
I had an account with a cash card with Heritage Bank for some time. However, they imposed a $25 fee because of low activity in the account. I closed the account which was probably what they intended to happen. I wouldn't deal with them again.
Heritage Bank is the best bank. It's locally owned by its members, no investors to make fees higher but fair, people-first bank and great customer service. For example, every time there is a transaction out of place a staff member contacts us to make sure we did the transaction and not some scammers. To me and my husband that is peace of mind that they are looking out for their members.
Low bank fees for me. Though probably could do with some more EFT free amount before a charge is occurred (I think it is 10), due to using the card more often than cash - now especially since Covid-19.
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