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Heritage Bank Bank account reviews

Overall rating
8.5/10
Price
7.9/10
Features
7.4/10
Customer service
8.8/10
Convenience
8.2/10
Trust
8.6/10
Based on 282 reviews as rated by the Mozo community.

Recent Heritage Bank bank account reviews

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  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Heritage Bank, way better than the rest!

    Excellent in branch customer service. They have a varied range of saving and transaction accounts, offer competitive interest rates on home loans, savings, term deposits. Have in the past used one of the majors with which I have accounts to purchase foreign exchange and paid a range of fees, long lead time. Discovered that Heritage Bank also provides a service to purchase foreign currency, got a better rate, and lower fees as well so Heritage is my go to for foreign currency now.

    Price
    10 / 10
    Features
    6 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Raymond, Queensland, reviewed about 1 month ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    Never had a problem.

    Never had a problem with Heritage either in person or over the phone. They are very courteous and user friendly. Would recommend them to others.

    Price
    9 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Kevin, Queensland, reviewed about 1 month ago
  • Heritage Bank Simply Access review

    Overall rating   9 / 10
    Great consistent service, helpful and thorough.

    They attempted to help wherever they can. Very easy to use internet banking and term deposits as well as online saver account.

    Price
    10 / 10
    Features
    6 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Gayle, Queensland, reviewed about 2 months ago
  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Try Heritage Bank, walk in, ask questions.

    We like the Heritage Bank as the service is excellent and the staff are so friendly. Highly recommended.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Ross, Queensland, reviewed 3 months ago
  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Number one.

    Heritage Bank is the only bank for me. They are friendly and always helpful and easy to deal with.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Colin, Queensland, reviewed 3 months ago
  • Heritage Bank Simply Access review

    Overall rating   6 / 10
    Great sraff

    The Heritage Bank has been established a while now. The stuff have been very helpful in amazing ways.

    Price
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Less
    Diane, Queensland, reviewed 4 months ago
  • Heritage Bank Simply Access review

    Overall rating   9 / 10
    Bank is there for customers, not huge profiteers.

    Reliable, personal, smaller bank. Developed out of a building society. Not caught up in all the huge profit mindset of the larger banks. No fees on basic accounts. Easy online transactions. You really get the idea they are there to meet their customers’ needs, rather than primarily to make a profit.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Julie, Queensland, reviewed 5 months ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    Friendly, helpful and informative staff.

    Whenever I go into a branch, I am seen to very quickly and the staff are always friendly and helpful. The staff welcomed us and treated us like important customers. Only inconvenience is you cannot increase your daily limit online, this has to be done in person. If $5000 or under this is done instantly by the teller.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Nicole, Queensland, reviewed 5 months ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    This bank is for real people.

    I have been with Heritage Bank for 19 years. Whether I go into the bank or am online, I always have a good experience. When you go into the bank the clerks don't care if you have $10 or $10,000, they treat you with the utmost respect and friendliness.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Shelle, Queensland, reviewed 5 months ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    Great bank.

    Everything is easy to use, the website and app are set out easy for anyone to use. Also if you need going into a branch the staff are very helpful and friendly.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Donna, Queensland, reviewed 6 months ago
  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Fantastic bank.

    Love this bank, great happy and helpful service. Just wish there were more branches open. I drive a bit of a distance, but it is worth it.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    10 / 10
    Less
    Wayne, Queensland, reviewed 6 months ago
  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Staff go out of their way to make you feel welcome

    Heritage staff always greet me with a friendly hello and a smile. The online banking is easy to use and suits my purpose.

    Price
    9 / 10
    Features
    6 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Wayne, Queensland, reviewed 6 months ago
  • Heritage Bank Bank Account review

    Overall rating   10 / 10
    Kind and fair building society bank

    There fees are reasonable, customer service is very good. Nothing is any trouble for them. It's a great community bank that has been around for many years

    Price
    9 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Trust
    9 / 10
    Less
    Kath, Victoria, reviewed 6 months ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    Exceptional customer service.

    Have been with Heritage Bank for almost 12 years. Their customer service is second to none. They have always been helpful and go above and beyond to do what's needed.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Nicole, Queensland, reviewed 7 months ago
  • Heritage Bank Simply Access review

    Overall rating   10 / 10
    Friendly and assisted when I lived out of state

    I also have insurance through them, one call and all dealt with.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Pauline, Queensland, reviewed 7 months ago
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    Bank account comparisons on Mozo - rates updated daily

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