Heritage Bank bank account reviews

Heritage Bank
Heritage Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.4 / 10

based on 240 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Heritage Bank

Recent Heritage Bank bank account reviews

Heritage Bank

Heritage Bank bank account review

Overall rating   10 / 10

Competitive

The staff are super friendly and the rates are competitive.

Full review

The staff are super friendly and the rates are competitive.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Peter, Queensland, reviewed about 1 month ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Amazing familiarity with staff

Very helpful and friendly, they remember who you are. When you bank at Heritage they make you feel like you are more than just a customer, like you are part of their family.

Full review

Very helpful and friendly, they remember who you are. When you bank at Heritage they make you feel like you are more than just a customer, like you are part of their family.

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Bradley, Queensland, reviewed 2 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Need branches in Sydney

Great bank. I have been with heritage since I was a teenager and I am not looking to change banks. Only complaint would be that they need more branches in Sydney. Then it would be a lot more convenient.

Full review

Great bank. I have been with heritage since I was a teenager and I am not looking to change banks. Only complaint would be that they need more branches in Sydney. Then it would be a lot more convenient.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Jane, New South Wales, reviewed 3 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   9 / 10

Good customer service

The people are always friendly & helpful.

Full review

The people are always friendly & helpful.

    Price   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Ray, Queensland, reviewed 5 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   3 / 10

I need a new bank

I would like a bank that helps, I don't even have online banking or phone banking, no-one helps me when I ask and no-one ever asked me?

Full review

I would like a bank that helps, I don't even have online banking or phone banking, no-one helps me when I ask and no-one ever asked me?

    Price   3 / 10

    Features   1 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   4 / 10

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Melissa, Queensland, reviewed 11 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Amazing and great customer service

I absolutely love banking at Heritage Bank. My mother has been with this bank for 30 odd years. Great customer service, interest is amazing. Really such a good bank.

Full review

I absolutely love banking at Heritage Bank. My mother has been with this bank for 30 odd years. Great customer service, interest is amazing. Really such a good bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Samantha, Queensland, reviewed 11 months ago

Heritage Bank

Heritage Bank bank account review

Overall rating   8 / 10

Good service

Everything about Heritage Bank is very handy.

Full review

Everything about Heritage Bank is very handy.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Haydn, Queensland, reviewed 12 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   5 / 10

Great to deal with

I have easy access both online and at branches, as well as ATMs.

Full review

I have easy access both online and at branches, as well as ATMs.

    Price   7 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

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Cheryl, Queensland, reviewed 12 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   8 / 10

Comparative to others, but great customer service

I have been with Heritage Bank for many years and I am a happy customer - except for the high fees they charge. Also, I have two accounts and sometimes forget to transfer from one to the other and even though I have money in the other, the bank...

Full review

I have been with Heritage Bank for many years and I am a happy customer - except for the high fees they charge. Also, I have two accounts and sometimes forget to transfer from one to the other and even though I have money in the other, the bank will charge me an overdrawn fee!! Not good!

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Carron, Queensland, reviewed 12 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Love Heritage Bank

One stop shop!

Full review

One stop shop!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elaine, Queensland, reviewed 12 months ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   7 / 10

Good

Got details wrong.

Full review

Got details wrong.

    Price   6 / 10

    Features   8 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Ash, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank bank account review

Overall rating   9 / 10

Competes with banks at all levels

Heritage Bank offers all the services of other banks with the human touch that stands out from the others. Being treated in this way makes banking a little less stressful.

Full review

Heritage Bank offers all the services of other banks with the human touch that stands out from the others. Being treated in this way makes banking a little less stressful.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Derek, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   1 / 10

Na

Not the best bank to be with.

Full review

Not the best bank to be with.

    Price   3 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   1 / 10

    Trust   4 / 10

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Taniesha, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   9 / 10

This is a good bank that I like to be with

I highly recommend. This is a good bank and they take very good care of their own.

Full review

I highly recommend. This is a good bank and they take very good care of their own.

    Features   5 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

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La'nessa, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   9 / 10

Excellent

Always helpful. Easy to use when traveling overseas. Minimum fees

Full review

Always helpful. Easy to use when traveling overseas. Minimum fees

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Nellie, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank bank account review

Overall rating   9 / 10

Excellent customer service and interest is good.

I have been with this bank for over 20 years and I have never had a problem. If there seems to be any problems this bank will notify you immediately and discuss it with you. I have never had a reason to even consider changing banks.

Full review

I have been with this bank for over 20 years and I have never had a problem. If there seems to be any problems this bank will notify you immediately and discuss it with you. I have never had a reason to even consider changing banks.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tina, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   0 / 10

Needs improvement

I have had extra fees appear in my statement that don't make sense

Full review

I have had extra fees appear in my statement that don't make sense

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   4 / 10

    Trust   0 / 10

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Denise, Queensland, reviewed about 1 year ago

Heritage Bank

Heritage Bank bank account review

Overall rating   10 / 10

Great bank

Great bank

Full review

Great bank

    Price   0 / 10

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Tamika, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   7 / 10

Great bank

Great little bank

Full review

Great little bank

    Price   7 / 10

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Sheree, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Competitive and great service

They treat the "Little" person as a human being not like the big banks where unless you are dealing in big money they don't want to know you

Full review

They treat the "Little" person as a human being not like the big banks where unless you are dealing in big money they don't want to know you

    Price   10 / 10

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Beverley, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   9 / 10

No issues, been a loyal customer for a while

been with them for a long time

Full review

been with them for a long time

    Price   9 / 10

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Mwendwa, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank bank account review

Overall rating   10 / 10

Great bank to deal with

I can't speak highly enough of all the branches of Heritage bank that I have gone into. Great rates and extremely friendly staff who go out of their way to help their customers.

Full review

I can't speak highly enough of all the branches of Heritage bank that I have gone into. Great rates and extremely friendly staff who go out of their way to help their customers.

    Price   10 / 10

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Debbie, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Great bank for the everyday customer

Good customer service and phone app. All needed banking services are provided.

Full review

Good customer service and phone app. All needed banking services are provided.

    Price   10 / 10

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Forbes, Queensland, reviewed over 1 year ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Heritage Bank is incomparable to other banks

Heritage bank has not a bad thing about it. I have been with several differant banks and by far Heritage is the best.

Full review

Heritage bank has not a bad thing about it. I have been with several differant banks and by far Heritage is the best.

    Price   10 / 10

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Bianca, Queensland, reviewed almost 2 years ago

Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   10 / 10

Excellent provider

Good

    Price   10 / 10

Less

Paige, Queensland, reviewed almost 2 years ago

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Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Everyday Access

    Bank Australia Everyday Access

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
      Balances from $50,000: 0.05% p.a.
      Balances from $100,000: 0.10% p.a.
    • Fee free transactions: Unlimited transactions from phone, internet, network ATM, BPay, EFTPOS, Bank@Post and counter deposits.
    Overall rating

    7.5

    Based on 115 Bank Australia bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3614 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 974 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • CUA Everyday Account

    CUA Everyday Account

    • $0 monthly account fees
    • Unlimited fee-free everyday transactions
    • Tap and pay securely with Google Pay, Apple Pay and Samsung Pay

    account fee

    $0.00

    Payment Options

    Apple Pay, PayID, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account fees
    • Unlimited fee-free everyday transactions
    • Tap and pay securely with Google Pay, Apple Pay and Samsung Pay
    • Atm networks: CUA
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from counter deposit, phone, internet, cheque and EFTPOS. Free counter and network ATM withdrawals.
    Overall rating

    8.1

    Based on 339 CUA bank account reviews

    Need more information?
    Go to site

    More info

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