Heritage Bank is the best bank. It's locally owned by its members, no investors to make fees higher but fair, people-first bank and great customer service. For example, every time there is a transaction out of place a staff member contacts us to make sure we did the transaction and not some scammers. To me and my husband that is peace of mind that they are looking out for their members.
Low bank fees for me. Though probably could do with some more EFT free amount before a charge is occurred (I think it is 10), due to using the card more often than cash - now especially since Covid-19.
Since I made the switch to Heritage Bank I wonder why I hadn't found them sooner. This is a Queensland bank but we are in Tasmania and the call centre staff are so polite and helpful. They have talked me through internet banking which ATMs etc to use to avoid getting fees. They don't charge a monthly fee and any direct debits come out on the day they are supposed to (opposed to my old bank).
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