Heritage Bank car loan reviews

I can talk to someone and not a machine or computer. Its in town so I can go in.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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My dealings with Heritage Bank have always been good experiences. I found that when I wanted a loan for a new car recently, the staff at Heritage Mt Ommaney were fantastic and made sure I knew all the extra charges and how the loan was flexible in repayments and that it could be paid out early without penalties.

Price   8 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   10 / 10

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Heritage Bank is a small, personal player on the banking scene. It is particularly kind to its rural customers and those that don't quite fit the profile for loans from bigger banks. The advantages of the car loan product offered by Heritage are competitive interest rates and no early payment penalties. The excellent customer service value adds to this product. Unfortunately, the car loan product requires an application fee. With a plethora of other options out there, including no interest finance from some car dealers, this is a big deterrent.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Heritage were super helpful in helping me get everything I needed to open my first personal loan. They made time for me when I was time limited and in a hurry. I have always received personalised helpful service that was more than what was simply required for them to sell the product. I have never had any issues with this bank, and they have great interest rates.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   3 / 10

Trust   6 / 10

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We live interstate from our branch . I do online banking & have no trouble withdrawing from other ATMs as there is no charge because we are in an area with no branch. When I call them their advice is given freely and friendly. Therefore great customer service long distance. They give suggestions on how to make the best use of our finances to our benefit. We have no plans of changing to any other bank in town.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent service, great online site.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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We went to our bank, we bank there a you got more of a chance to get a loan.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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When I needed a new car, I approached Heritage to find out how much I would need for a deposit. To my surprise it wasn't as much as I dreaded or thought. They supported me in all the dealings and laid out the steps I needed to do to get my new car. It is a pity the car dealers couldn't be as forthright, honest and helpful. I would certainly recommend anyone seeking a car loan to talk to Heritage Bank first.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Definately recommend to others. Good customer service, good products, easy to deal with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Discounted insuance Connected to my bank

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

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say what you do

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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To set this product up we communicated over the phone which caused confusion in the process as it was a branch that did not know us. When setting this type of loan up in the future we will deal direct with our local branch. With this bank in our area only criticism is that there is not enough ATM access.

Price   8 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   8 / 10

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They were fantastic and accommodating when it came time to sign and organise the paperwork. Call centre easy and reliable, I spoke to one person each time I called and they were competitive and professional.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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