It takes about 45 mins to open an account. They treat customers like criminals, so rude and unprofessional. Always issue to get through to them over the phone
More HSBC savings account customer reviewsHSBC have a, reasonably cheap, online trading platform for their customers, so I decided to open an everyday account with them. I discovered that they have a rather intrusive online application process which, ultimately, requires physical presence at a Branch to be completed, anyway! They now have my licence number, address, salary information and employers details and I shall not be proceeding. WTF, HSBC? Yeah, nuh!
Credit card application nightmare question after question send in many documents than phone calls asking for more details it goes on and on and then a nice little message to say it's been declined and wont give a reason which ruins your credit score. However there's banking is fine just a shame they don't seem to be able to help with credit cards its another branch.
More HSBC credit card customer reviewsAn integrated company in its achievement and fame, providing wonderful services to women and at an appropriate price, as it is good and I would like to participate in it.
More HSBC car insurance customer reviewsTerrible Experience from the beginning to remortgage. Got trapped for two years and sucked up all the future investment plans and now frustrated and disappointed. Just waiting for the bloody two years contract to be over. Never recommended for young people who would want progress in life. They will do nothing for you but trap you.
More HSBC home loan customer reviewsI have taken loan on Apr-2019 Incorrect loan track record is maintaining at HSBC end against my loan, due to which i am paying around Rs 80000 extra interest. Whenever I call to customer care they are arranging call back from personal loan dept. but they do not have an idea how to calculate each month wise interest against loan. Now a days every thing is online and CA are available. I have cross verified my interest part with different channels. I have explained same to HSBC , but they are cheating and not providing solution since long time. I have raised request twice to nodel officer but they did not responded back for my request. After taking loan from HSBC i am struggling a lot. I need proper channel to escalate my issue.
More HSBC personal loan customer reviewsAlways resolve issues on the spot without transferring calls.
More HSBC debit card customer reviewsNot enough branches and not as convenient.
More HSBC term deposit customer reviewsWell we have mortgage from HSBC and that is why we went with them. Prices are reasonable, yet not the best on the market and you will hardly ever hear from them unless there is a change in Product policy or you make a claim. They are very kind when you get in touch and try to help, not always successfully but you have to give them credit for trying.
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